Reviews

Adam

When I spoke with the reseverationist, I was told that since it was the off-season, they would be open to a refund in case of weather. Weather happened. When attempting to get a refund, they were asking $30 for cancelation..

Julia Moss

I stayed here 3 nights in the off season. There was little communication and the only staff we say were operations who started work at 7 am doing construction. I was quite let down with the cleanliness of the cabin. Dusty, tables that were not wiped down from the previous group, there was sand in the bed and a spare tire just hanging out behind the cabin. We paid a lot for the convince of staying there, big space for two people, kitchenett and on-site parking. They also used heavily scented products to do what cleaning they did which was nauseating and the heater was broken so we were given a space heater. The location itself is cool, right on the river. Lots of deer and birds. There's also a cat that tromps around.

Unkle Nic

I rented a spot at American River Hotel and around 7pm I had just set up my awning, and sat down for a nice cozy quiet night to read my book. About 5 or 6 cars full of men uploaded right across the street from me, at the bathrooms,and started playing loud music, drinking, shouting and laughing. No one else was nearby and so I called to ask for a refund then and leave (wasnt even bothered in the sense of just agreeing to depart and get a refund) but no one answered. So I just left, leaving a message. I called back in the morning to get Melinda or Mirada (I forget which) to advise that I had to leave due to the loudness. She apologized but never got back to me for 2 weeks (she claimed she did but i never got a message but lets grant that she did). I called her back to get an answer on a refund or even credit, assuming that was a rare occasion, I would come back. She affirmed who they were, so affirmed that it did happen, but because no one else was around and therefore it didn't bother anyone else, they wouldn't credit or refund me. I will not be going back. I camp a whole lot and most if not all have rules against such partying behavior but Melinda flip flopped saying they had until 10pm to party while in the same breath saying that if they bothered anyone they would put a stop to it. They did bother me and also no staff was around to stop or answer my phone call to complain in the first place. There was no way to get a refund. I was only there for a few hours and didn't even stay the night. If you have a problem good luck getting good or any service and especially good luck on getting your $ back. I'd advise going somewhere else. There are 2 other places nearby that offer better service.

L G

We rented a tent site for 2 nights and did the chili bar trip. The Campsite is vary clean and well kept. Bathrooms are great, warm showers. The check in area has ice and a few things you might need, water shoes, sweatshirts, t shirts, sunscreen, dry bags. The pond was not great, could be the time of year. Be sure to bring a tube and a life vest to enjoy some swimming or tubing down the river. There are plenty of spots to watch people go down troublemaker and cheer them on. The guides were all great for the rafting trip. We will be coming again with a bigger group.

Imran (Imran)

I got a tent and my parents got a cabin. The tent wasn’t bad, it had 4 beds and my parents said the room was okay. The only thing was that it was really hot outside and the ac in the room didn’t work well. My favorite thing was the river, it was beautiful, I would definitely go again for just for that. One advice I would give for anyone who wants to come is: don’t forget sunscreen. I forgot to bring some 😬 and well I got really burnt. Overall it was a great experience with an amazing scenery.

Julie Garrison

We had a wedding there for my best friends daughter. It was beautiful, with the American River and mountains the backdrop. There were 4 cabins rented out for the bridal party for several nights. They all had ample space for families as well as a basic kitchen...stove, microwave, refrigerator, air conditioner, bathtub and shower. In summer months there are also several great places to put up tents for outdoor camping.

Johanna Pereira

The best place ever, it looks like you can't leave this place, I love it

Hameed Totakhil

Best location for camping 🏕 and swimming 🏊‍♂️

just mine

The best rafting company out there. This was my second time using them and everything was just as awesome. The first time we had Michelle as our guide, she knows what she is doing and makes everything fun and exciting. We requested her this time around, but we got Christian instead. He was just as Awesome, fun, and hilarious Our group of 5 girls had the boat to ourselves which was great also. I HIGHLY recommend this company and ask for either Michelle or Christian, you wont regret it.

Tarun Bhatia

It was our first time with American river resort company and I would say they did their best to make the trip fun and comfortable for their guests. We took full day river rafting trip and our guide/coach Rich was amazing. He kept educating and entertaining thru-out the trip and did not let it become boring at any given time during the 6 hour expedition. Food during the lunch break was very well administered with adequate precautions for social distancing. I would definitely recommend this company and revisit them again. I also liked the pictures taken by their staff and option to purchase for all the picture at very nominal price.