Reviews

Todd S

A few weeks ago we spent a couple of nights in one of the cabins. It had a wonderful view of the American River, a deck to hang out on with a gas grill included, and a full kitchen. We drove through the campground and it looked well kept. We never did see a staff member for the entire time we were there however. Even for check in and check out, the main office was closed.

George Morgan

Only experienced the camp sites. Very well maintained, flat camping areas with nearby parking and easy access to clean water and well maintained bathrooms. Really nice being near the river...great natural white noise for excellent sleep. Looking forward to the next opportunity to camp here and maybe check out the cabins. Rooms rating would be n/a at this point because I only experienced tent camping.

Linda Gayle

My group of 7 adults had to make a last minute shift in plans for our recent camping trip. American River Resort turned out to be a great option for us. The Platform Tents along the River were clean and comfortable, and we were able to set up our cooking, dining and relaxing areas easily. The sound of the River was amazing white noise at night! Bathrooms and shower facilities were clean, but the 1/4 mile walk required planning! A quick drive to restaurants, nightlife and history.

Judy A

This place has something of everyone. Spots for tents, vans, RVs and cabins. Park was well maintained and staff were helpful and friendly. Bathrooms and showers were kept clean at all times. Lots to see and do around here and I look forward to a return visit soon.

Kelsey Lanctot

We utilized the American River Resort for several different aspects of a recent family reunion. 36 people total. Positives: Location! The location is ideal for anyone looking for time by the river and easy in and out for rafting the American River. Rafting! Mostly positive, initially we spent the first mile or so on the river worried about our guide who was irresponsible in her decision to still guide a raft while ill and having difficulty breathing. There were moments where our boat felt very concerned and very unsafe. The guide made the smart decision to pull over and let another guide step in. That is where we met Luke. Luke turned the trip around and made the experience better than we could have ever imagined. We had 5 boats total for our large family and every single one had a great time with their guide on the river. 50/50: Food, Cabin Lodging, Service The food situation was not at all as advertised. We were under the impression our large group would be dining as such, with our own space and able to enjoy our meals without a time limit. We sat at outdoor picnic tables with the rest of the resort, or whoever has signed up to eat the meal being provided. The initial lunch of hot dogs and hamburgers were fine (how would anyone mess that up), but other meals had questionable cuisine.. including a gray potentially molded frittata of some sort for breakfast. They advertised beer and wine for dinner but, there was no wine. We felt very rushed and often uncomfortable at times due to the staff pressuring us to arrive and leave within certain time limits, again not as advertised. We were told completely different times than what we were provided when we booked. We are a large hungry family and were often rationed on the food and members were told they could not have a second of something. Totally not what we were expecting and not worth the money to eat at the resort. The service provided was about 50/50. Some members of the staff were friendly, eager to help and informative. Others were rude, unfriendly and one in particular we avoided due to the way she treated myself and my wife. The cabins: fantastic location and spacious, the air conditioning units inside the cabins cannot keep up with the heat, if you’re worried about the heat the river does bring some reprieve thankfully but the cabins turn into saunas.

Adam

When I spoke with the reseverationist, I was told that since it was the off-season, they would be open to a refund in case of weather. Weather happened. When attempting to get a refund, they were asking $30 for cancelation..

Julia Moss

I stayed here 3 nights in the off season. There was little communication and the only staff we say were operations who started work at 7 am doing construction. I was quite let down with the cleanliness of the cabin. Dusty, tables that were not wiped down from the previous group, there was sand in the bed and a spare tire just hanging out behind the cabin. We paid a lot for the convince of staying there, big space for two people, kitchenett and on-site parking. They also used heavily scented products to do what cleaning they did which was nauseating and the heater was broken so we were given a space heater. The location itself is cool, right on the river. Lots of deer and birds. There's also a cat that tromps around.

Unkle Nic

I rented a spot at American River Hotel and around 7pm I had just set up my awning, and sat down for a nice cozy quiet night to read my book. About 5 or 6 cars full of men uploaded right across the street from me, at the bathrooms,and started playing loud music, drinking, shouting and laughing. No one else was nearby and so I called to ask for a refund then and leave (wasnt even bothered in the sense of just agreeing to depart and get a refund) but no one answered. So I just left, leaving a message. I called back in the morning to get Melinda or Mirada (I forget which) to advise that I had to leave due to the loudness. She apologized but never got back to me for 2 weeks (she claimed she did but i never got a message but lets grant that she did). I called her back to get an answer on a refund or even credit, assuming that was a rare occasion, I would come back. She affirmed who they were, so affirmed that it did happen, but because no one else was around and therefore it didn't bother anyone else, they wouldn't credit or refund me. I will not be going back. I camp a whole lot and most if not all have rules against such partying behavior but Melinda flip flopped saying they had until 10pm to party while in the same breath saying that if they bothered anyone they would put a stop to it. They did bother me and also no staff was around to stop or answer my phone call to complain in the first place. There was no way to get a refund. I was only there for a few hours and didn't even stay the night. If you have a problem good luck getting good or any service and especially good luck on getting your $ back. I'd advise going somewhere else. There are 2 other places nearby that offer better service.

L G

We rented a tent site for 2 nights and did the chili bar trip. The Campsite is vary clean and well kept. Bathrooms are great, warm showers. The check in area has ice and a few things you might need, water shoes, sweatshirts, t shirts, sunscreen, dry bags. The pond was not great, could be the time of year. Be sure to bring a tube and a life vest to enjoy some swimming or tubing down the river. There are plenty of spots to watch people go down troublemaker and cheer them on. The guides were all great for the rafting trip. We will be coming again with a bigger group.

Imran (Imran)

I got a tent and my parents got a cabin. The tent wasn’t bad, it had 4 beds and my parents said the room was okay. The only thing was that it was really hot outside and the ac in the room didn’t work well. My favorite thing was the river, it was beautiful, I would definitely go again for just for that. One advice I would give for anyone who wants to come is: don’t forget sunscreen. I forgot to bring some 😬 and well I got really burnt. Overall it was a great experience with an amazing scenery.

Julie Garrison

We had a wedding there for my best friends daughter. It was beautiful, with the American River and mountains the backdrop. There were 4 cabins rented out for the bridal party for several nights. They all had ample space for families as well as a basic kitchen...stove, microwave, refrigerator, air conditioner, bathtub and shower. In summer months there are also several great places to put up tents for outdoor camping.

Johanna Pereira

The best place ever, it looks like you can't leave this place, I love it

Hameed Totakhil

Best location for camping 🏕 and swimming 🏊‍♂️

just mine

The best rafting company out there. This was my second time using them and everything was just as awesome. The first time we had Michelle as our guide, she knows what she is doing and makes everything fun and exciting. We requested her this time around, but we got Christian instead. He was just as Awesome, fun, and hilarious Our group of 5 girls had the boat to ourselves which was great also. I HIGHLY recommend this company and ask for either Michelle or Christian, you wont regret it.

Tarun Bhatia

It was our first time with American river resort company and I would say they did their best to make the trip fun and comfortable for their guests. We took full day river rafting trip and our guide/coach Rich was amazing. He kept educating and entertaining thru-out the trip and did not let it become boring at any given time during the 6 hour expedition. Food during the lunch break was very well administered with adequate precautions for social distancing. I would definitely recommend this company and revisit them again. I also liked the pictures taken by their staff and option to purchase for all the picture at very nominal price.