Reviews

Gary Scott

I contacted the company regarding a friend's trailer, which is over 10 years old. They indicated they typically do not rent to owners of trailers older than 10 years, but requested photos, which were provided. Following confirmation of receipt, I was informed that they would respond shortly. However, five days later, there has been no response. While I understand their preference for newer units, the lack of a response, even a negative one, demonstrates a significant lack of professionalism and courtesy.

Lou Sansevero

My sister lives here. It's a really great place. Lots of things to do. Not crazy about the neighborhood around it, but it's very nice if you have an RV and want to spend some long-term time here

Biscuitface3

My husband and I stayed with Arbor Terrace for 6 months. Absolutely great and helpful staff, top notch! Always something to do, seasonal get togethers, a good time. Would recommend to anyone looking for a reasonable campground/seasonal home.

Melissa Matthews

Love our community! We started off as seasonal in 2015. Loved it so much we bought a little place annually. Thought we would want a 55 and over community so we sold. Then came back after a year. A lot of life here and the management is excellent. Couldn’t think of a better place to live the Florida lifestyle

Tamara Meneely

Use to own a trailer there in recent yrs everything has changed now for the better. The park is always busy during season with a nice heated pool

Stacy Belcher

This place should have everything right going for it but its lacking in many places. I thoroughly enjoyed the other renters that lived around me, but the office staff has zero communications with each other, one person tells you one thing and the other something entirely different, so don't ever trust what they tell you. My husband and I stayed in a cottage for 5 months. The bed seriously needs to be replaced, in fact I slept the last 3 moths I was there sleeping on the couch. Yhe washing machine leaked water all over the bathroom floor and after telling the office staff that the bed needed replacing, the washing machine needed fixing and the a lightbulb in the bathroom needed to be replaced many times, I just gave up. The wall in the bathroom was so swollen that we could no longer close the bathroom door, nor could i do our laundry any longer in the cottage, but instead had to pay a for it in the laundry room after already paying for it in the cottage. They did finally replace the light bulb after 2 months of asking for them to do it. There are plenty of people working in the office but they are generally busy planning what they will be wearing to the next big event in the park rather than doing what really needs to be done. The company that owns Arbor Terrace would be wise to pay a higher caliber office manager and maintenance workers, that know how to communicate with the patrons and with each other. Arbor Terrace is over priced, over booked, and money hungry enough to pack people in like sardines. So if you like this sort of thing...enjoy your stay. But I would think twice.

Jennifer Mannon

We have been coming to Arbor Terrace for 9 years and have seen many changes. All of them for the better. The park has improved by leaps and bounds. Sonya and her staff try very hard to make it a wonderful place to stay. They have always treated us fairly and with great attitudes. Amber plans some unique and awesome events that we really enjoy. There are many upgrades planned for the park but as with everything else it takes time. I choose to see the good. I choose to be positive and see the direction the park is going. We are here for 6 months every year and we love it. When we arrive it is like coming home. Any place is only as good as you make it. This is not the perfect place for everyone but it is the perfect place for us. Thank you Sonya, Luz and Mercy we appreciate everything that you do for us.

Jim Scott

The manager Sonya works only to get her salary bonus. Does not respect his old customers. Is not very honest and smiling! No security, lots of thefts at night. The swimming pool is dirty and used by the neighborhood outside the campsite. To have a super site, the manager sets her conditions according to her mood. Not all people are treated the same!

We are Unique

WORST PLACE IVE EVER STAYED AT!! DO NOT WASTE YOUR MONEY ON RUDE HEARTLESS PEOPLE!!! If I could give negative stars I would. Management is VERY VERY RUDE.. THEY HAVE NO CONSIDERATION TO OTHERS, nor any understanding that things happen in life! Had a misunderstanding with payments, thought my husband took care of it.. When I tried to fix it they would not even allow it.. I’ve never ever dealt with people who wouldn’t work with you when you didn’t realize there was any issue & try to resolve it.. I tried paying all & a month up front & they tried to say my RV was “too old”, but they have some there that is much older than mine.. So clearly that’s a lie! It’s just them being heartless & cruel!! I have a dog & 2 cats & they just cut off my power in 100 degree heat. Pretty sure that’s illegal without a notice!