Basswood Resort

Brittany Pelham

We did not have a good experience at all. We are not new to camping and have stayed at tons of campgrounds around the US. We are well rehearsed with normal stays. Unfortunately, we did not get to attend any of their events as they did not start at the time listed online or the sheet they gave us upon check in except the last event which started way early. We were the furthest spot away from activities and up a STEEP hill which they did not inform us of. This is not an accessible campground and there are very steep hills with loose rock. The tent sites are not close to anything and are incredibly hard to walk to from the activities or front desk as they are on the complete opposite side of the campground down hills. Myself and one of my children had trouble navigating these hills and rock. They did not explain any of this to us when we checked in even though I said I had three children and one had special needs. I also asked if it was walkable from our site. They assured me it was. My car barely could make it up the steep rock hill and slid a few times just trying to park at our site. Raccoons wrecked all of our stuff overnight even though we put food up which took forever to clean up. There were people standing in our campsite when we finally made it back to the site from other side of Basswood whom I asked to leave! Still unsure if they took anything. The campsite next to us had a crying kid all night and yelling parent. There was a car alarm that went off for ten minutes or so. And the raccoons kept us up as well. We were right next to the bathrooms (with a flood light) which had a banging door the entire time people went in and out. Other things happened as well. I told the staff at the desk about our experience and they didn’t offer any solution although they were kind and said they would forward to management. I also sent two emails to management with no response. We really wanted to enjoy the events and experience but did not. The only good thing about our trip was the fishing which was good. I would like to be refunded for our night due to the circumstances but haven’t had any response yet.

Samantha Wormington

This place has everything! Hiking trails, pool, play grounds, pet friendly, clean shower houses and restrooms, clean property, stocked ponds for catch and release, the most friendly staff and awesome pizza! We had a great stay here and will definitely be coming back. Thanks for the hospitality!!

ShooterDad556

Very cool place! The pawns and walking trail is beautiful little cabins will be the next thing I stay in they look awesome!! Great atmosphere not too loud but also not to stuck up and quiet a fun place overall that I will be visiting a lot this summer!

Cathy Ann Brown

My granddaughter and I rent a cabin here every 6 weeks. Love it!! Lots to do. Themed weekends... Pool.... Ponds to fish in.. trails to hike.. outdoor movies on Friday nights. Golf carts.. a shop to get supplies.. and pizzas.. pastas.. some more good hot foods . Ice cream .. grocery items.. t- shirts.. FREE COFFEE all day.

Chelsea Nettle

Our stay at this lodge was an absolute nightmare. From the moment we arrived, it was clear that cleanliness and maintenance were not priorities. The kitchen was filthy, with visible grime and food remnants. There were mice droppings in the downstairs bedroom and scattered throughout the cabin, and the lodge was infested with roaches. It was utterly unsanitary and disgusting. The hot tub was leaking water and had a nasty film floating on top, making it completely unusable. The fire pit, which was advertised as an amenity, didn’t even work, and basic lamps throughout the cabin were either broken or non-functional, leaving parts of the lodge poorly lit. To make matters worse, it was clear that all prior damages had been cheaply repaired, leaving the entire property in a state of disrepair. The most distressing part of our stay was that our 1-year-old daughter developed a full-body rash while we were there. We were so concerned that we had to take her to the doctor, where she required treatment. We were so disgusted and uncomfortable that we left a day early. This was, without a doubt, the worst lodging experience we’ve ever had. If you value cleanliness, safety, and basic functionality, avoid this property at all costs. It’s unacceptable that it’s even being rented out in such a terrible condition.

Amber Hayes

MOLD! MOLD! MOLD! This place is a robbery and if you don't fit the description of a hill dweller you will be profiled. Also make sure you keep a close eye on your bank transactions bc they love to "pick pocket" while they smile in your face. They took money for a booking did not accommodate and did not refund.

Tom and Phaedra Ferguson

Our family got together here and rented the lodge to accommodate as many family members as possible under one roof and provide a gathering place for us all. The website details were minimal. It is 4 bedrooms with 3 bedrooms being private and the 4th bedroom used for stairway access to the bedroom in the basement (king bed) as well as having a set of bunk beds in the same room--all in all there are 3 king size beds (2 private rooms), one queen size bed (private room), and a set of bunk beds. I understood there to be some pull out sofa options, but we did not use that. My husband and I bunked in the basement (steep carpeted stairs) with the babies and there was plenty of space for the pack n play to be set up as it is a VERY large room. The shower was short and at 5'7" I had to duck under the shower head to wash my hair. The toilet is up on a riser so I felt like one of the toddlers when I used it. The bathroom off the biggest king sized bedroom was standard and has a washer and dryer. This is also adjacent to the jacuzzi tub--but beware! The jacuzzi space also connects to the living room. The kitchen faucet runs GREEN water (it does clear up after a few minutes)--so off to the store for bottled water I went. Watch your steps outside. The adjacent lake is nice to look at but the deck and railing seem very unsafe and are not secure. We did not have an issue with cleanliness, but were allergic to the laundry products they use and broke out in a rash (both of us). FYI. while the kitchens are decently stocked, none of the kitchens have a can opener so I would bring one. The playground is awesome. Good job on this investment. :-)

Amanda Ellise

Loved our stay here. Didn't realize we needed to bring our own towels, but we made do. Took a nearby trail that led into Historic Weston. Great little weekend trip.

Cally Stanton

This place is incredible. I can't believe I never knew it was here. There are activities like Tomahawk throwing, fishing, swimming. I stayed in the motel area and the room I stayed in had not only a shower, but also a jacuzzi in it. It was large and reach room has there own fire pit table. Amazing.

Martha Foshee

Easy in and out, spacious, level, pull through site. Everyone nice. 3 mi.off interstate.