Reviews

Heather E

Friendly and helpful staff. The casino has a nice variety of games without trying to be "Vegas style". I stayed at the hotel a few days after my birthday and had a nice little birthday gift waiting in the room. Very thoughtful. Nice location for Lake Superior views and rockhounding.

Cindy Croteau

I look forward to going to Bay Mills mutiple times a year. The atmosphere is just what I need for a get away. Rooms are impeccably clean. TV’s are easy to operate, don’t laugh, as I’ve been in many hotels where it takes a rocket scientist to figure it out. Employees must be hand picked from the cream of the crop. Slots seem to be generous at least from my experiences and talking with the guests. Thankfully I am going soon and can’t wait

emily

We stopped here for the hotel, not so much the casino. The rooms are somewhat dated but clean. I would give this 4 stars if not for the fact that customers can use the laundry machines across the road at the campgrounds. They were also clean and a perfect place to do laundry on a road trip. I would stay here again for that reason alone. Free coffee in the casino room available 24/7. Perfect for early risers looking to get back on the road.

Rosanne D

Made a stop here as it was half way to our UP destination. Parking lot was being remodeled when we were there so had to walk a bit with luggage but they had luggage racks by the door we could use. Easy checking. It was comfortable and needs some remodeling but they are working on that now. Beds were comfortable. Food was good at the restaurant, I recommend the pizza. Casino was nice to us, and drinks are free while you are playing. That was a nice perk. All in all a good stay!

Jen C

Booked a 3 night stay here to go explore this side of the UP. Room was clean and spacious, the staff was friendly and accommodating, the casino was a great way to spend a couple hours and dollars in the evenings. Reasonable distance to lots of places we wanted to visit. They’re doing renovations and adding on to the resort, so sections are closed off, but it was nothing more than having to walk a bit further to the car (they do offer valet). We loved our time here, and absolutely plan to come back!

Evelyn Kensicki

We love this casino. Employees are all so nice and friendly. We went for my birthday and our anniversary and they put wine glasses, t-shirts, mugs, candy all in our room for us. It was so nice! New hotel area, pool will be very nice. Smaller casino but still has a big variety of games. Only place in Michigan that has free drinks, just tip the server. There is a really nice golf course across the road too. Would recommend to anyone.

Talissa Daniels

the young security guard was very disrespectful to me and would not listen to anything i had to say then proceeded to cuss at my boyfriend friend for “talking shit” when was sticking up and explaining the situation for us. was not very happy with tonight staff

Diana Mieske

The entire staff from housekeeping, check-in desk, restaurants and casino workers are the FRIENDLIEST people you ever will meet at a casino. A big shout out to Mr. Jim Bowen from Bay Mills Casino for his hospitality, kindness and genuineness. We'll be back.

Becca T

The service and staff here are great! The only downfall is as soon as you walk in you are overwhelmed with nasty cigarette smell in the lobby when checking in, I also bought a hoodie from the gift shop and when I came back to the room to put it on, it smelled bad of cigarettes. Even with them having a separate smoking room it still consumed the hallway and lobby.

Siobhan Kall

We stayed at Bay Mills for 3 nights over 2024 Christmas. Comments; Casino is just the right size. Back Bay food was great. All staff were cordial & gave great service. Room was so much nicer than our room in SSM. Only negative: shampoo & conditioner dispensers in the shower were empty or clogged.

Claudia Cortez

We enjoyed ourselves while in Brimley. The restaurant had good food and the casino is pretty big and clean. We had a great time. 😊 We will try and stay at the hotel here next time! Good atmosphere 👌

Scott Kelley

Always love the hospitality and the people. Love going and staying and free cocktails while playing my favorite games.

Steve Pearson

Stay there recently to ride the snowmobile trails. Great location with plenty of parking. The rooms are very nice and recently updated the bathroom fixtures. The restaurant is really good. I really enjoyed the handmade pizza. The staff is extremely friendly and helpful and I had a great time there

David DeGroot

I booked this hotel at the last minute for a snowmobile trip and it was a mistake I will not make again If you enjoy pretending it’s 2020 again and getting hounded for wearing a mask you will love this place. Furthermore, they do not make the rooms when you are absent as part of their new policy, I learned. Also some of the most uncomfortable hotel beds I’ve slept on. The only positive is the very spacious parking lot. Would not recommend anyone to stay here. Gamble on your phone and avoid this place

Amanda Smith

Very clean. Promotions almost every night. Stay and play promotion kept us there for 3 extra nights. Food was yummy and affordable. Employees were helpful and polite. Smoking room for those that smoke and free rail drinks while you play. Couldn't ask for a better casino resort