Big Arm Resort

stephen kaplan

We have had a slip at the Big Arm Resort Marina for years. The location is perfect for us. Mike the Marina Manager does a fantastic job managing the docks conditions, providing services, checking moorings, and general safety, with a smile and kind words. Always willing to lend a hand whenever needed. Steve & Mary

Robert Skillicorn

I’ve been using Mike’s service at the Big Arm Resort boat gas pumps for 2 years, and his service is second to none on the lake. He always greets you with a smile and delivers an unbelievable customer experience every single time. Mike consistently goes above and beyond to make sure everything runs smoothly. Big Arm Resort is lucky to have employees like Mike, it truly makes all the difference!

Colleen Alber

As a return slip holder at the Marina i am always very pleased to see Mike in command of the dock and the gas pump. I know when Mike is taking care of business that our boat will be looked after when we are not there. When we are there we've observed that he is always very attentive to the needs of the slip holders, guests, and boaters who come in for gas and the use of the restaurant. He is consistently professional, efficient, and friendly and he is capable of problem solving troubles that can arise due to storms that blow through unexpectedly. I know I can speak for most of the slip holders when I say we are grateful that he is there when we are not. Having been a slip holder here for 18 years I can honestly say he is the most capable and reliable person that has been employed to manage the dock. As we approach the end of the season we hope that Mike will still be here to greet us next springs when we return.

Ashley S

The service a quality was poor. Probably one of the worst experiences I’ve had at a restaurant. We were charged $4 more than for a meal that was listed on the menu, and were charged for an item that was forgotten and received after we finished our meal. The flatbread had no cheese, and we weren’t given dressing for the salad. To top it off, when we asked for some olive oil as a dressing, we were given vegetable oil.

Tim Luibrand

Beautiful views and nice cabin! Internet didn’t really work but the smart TV did. Beds were comfortable and nice clean bathroom. Could have had a few more dishes/utensils to use, more for a 3-4 person family, not 5 but we were fine.