Black Bear Motel & RV Park

Steve Elliott

I need to express my opinion on the customer service here. I will be staying for a month or two looking for a house. I spoke with Harrison, customer service manager, and it was like nothing I have experienced. I have NEVER received customer service at this level. It is unparalleled, even by a five star hotel. This is a very small motel/RV park in Howard, CO. Remodeled country style, but small. The effort and attention to customer satisfaction in amazing. Thank you Sir for all that you do! I have not checked in yet, so I will be updating this review. But I have no doubt it will be as good of an experience.

Carol Geiger

This place is a dive. There was no service to speak of. I didn't know where to find the host. The place was dirty and in poor repair. Bathroom wasn't cleaned in the 3 days I was there. There were bits of trash littering the entire place. There were open sewer access holes everywhere. Our site had 3 choices the one we chose didn't work and sewage spilled out. Most were not capped. The electric was jerry rigged and looked unsafe and not to any code. There was an electrical outlet fastened to a water spigot where water could flow over it. Trash bins were locked. There was dog poop in our campsite. The sites themselves were so small there was barely room to exit our small trailer. No picnic tables and no room to put a table if you have one. No room to erect or open an awning. Most campers were people living there in run down rigs. Drives so narrow that it's hard to drive down them.

vanderruss

this properties saving grace are the property Mangers, Sam and her husband. The reservation system is horrible so book through the website. It was a convenient place for us to stay, but needed touch ups in cleaning. Overall we had a good experience.

Carol Kirkley

This place is awesome with great views and great service. Any questions I've had were answered within a few minutes of texting the main number or the resident host. I thought I'd have internet issues but they resolved that quickly. The highway noise is not great but the rooms are insulated enough not to hear it too much when the door is closed. The laundry on site is awesome and much better priced than a typical laundromat. There's a medium sized fridge which is great if you're long term. A/C or mini-split is newer and works great. This is a quiet place most hours of the day but if you work long hours like I do, you miss a lot of the neighbor's chatter.

Karrie Lynn

Very kind & friendly booking agent & camp host. Noteworthy: pictures imply an Arkansas River front view, it’s not. The river is across the road. That being said, they have porches setup for each room with glorious Mountain View’s & a fire pit. Dog friendly & less than 10m from Salida! Would stay again!