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Reviews

Camping du Lac Cristal - Camping à Saint-Bernard-de-Lacolle, Montérégie


User Reviews

Joanne Morin

August 24, 2025

I rented from Thursday until Sunday and Thursday night was the only time I could sleep #226 NEVER RENT THIS PLACE THE campers beside me #67 Friday at 4:30 am were having a SCREECHING FIGHT and Saturday night MUSIC AND TALKING REALLY LOUD U TIL 6:30AM AND EVEN WITH CALLS AND TEXTS TO THE OWNER NEVER ANSWERED AT ALL

Rosa Badi

August 18, 2025

me and my family past last weekend there . very clean , very nice area . swimming pool and the beach were lovely . i gave 4 to service because there was not hot water in the bathroom faucet . we managed with cold cold water . the rest was perfect Rosa

Lynn Martin

July 06, 2024

This place is supposed to be 4 stars but is more like 2 stars. Toilets constantly plugged, filthy, moldy. Can only have a total of 4 people put camp fire Most lots 35' wide and your looking at your neighbors trailor as scenery Still no pool as of today even though we paid for a place with a pool and they advertise a pool Golf carts running around cruising the campground constantly and it's like being in a city Store is only open on weekends, same with restaraunt

Bibi D.

April 07, 2024

(P.S. Emilie Thibodeau est la fille de la propriétaire. Quel manque de transparence. ) I don’t recommend this camping at all. 0/10 During my visit to a dear friend who is not there anymore thankfully, there were a life threatening incident in the woods, a young man and his girlfriend got lost in the wood during the night, got hurt… instead of calling the emergency services, they woke us up in the middle of the night and ask for assistance, put my friend’s life in danger. It was raining sooo heavily, they got stuck in the wood and it was very dangerous to everyone. There were no emergency plan and i did not feel safe staying there another night, a kid maybe 7-8 years old was driving the cart and could have been hurt. UNSAFE and the visit was enough to never ever return there anymore. You are replying to people they did not visit, but you do not even register the visitors properly and don’t offer the safety required… i actually just payed at the entrance and told you who i was visiting, did not even registered my car. anyone could go there, visit a friend and you don’t even know what is going on because you did not even cared to ask. You guys keep denying the problems, all the clients are wrong, and the comments are all fake bad reviews… Good luck anyone who go there, everything is unsafe there. Be safe and don’t expect anything from them.

Cassandra Desindes

July 30, 2021

Worst camping I have ever been too, when we got there had to wait 10 mins in the rain just to get in an I had a reservation the water slide was closed an was never opened during my 3 night stay and the lake was disgusting the water park was closed I had to ask for it to be open an the staff member was mad an told me it was closed but after many demands was finally opened but with alot of attitude. Very dirty bathrooms had to ask them to be cleaned , garbage was never emptied once in 3 days the flies were insane staff basically ignored us wood was unavailable when we asked because the staff had no time to prepare it if I could give it a -10 I would does not even deserve 1 star all of can say is very dirty an easy of time don't go there only attraction it's close to park safari

Stacey Parsonage

July 27, 2021

There's no staff at front entrance, we were a group *multiple lots qnd only recieved 1 fob *key* for the gate to leave which was an inconvenience. The beach/play/store area is fantastic. They empty the garbages on lots daily which is another plus. Lots are very small smaller than they used to be and not well taken care of. I was worried the entire weekend of my 18 month old picking up glass or killing himself on roots, rocks. Wish they had some more grass on the lots. Also was told we were allowed fireworks upon reservation so our group spent alot of money on fireworks to be told upon arrival we were not allowed. Would have loved to save that money.

Arash Ghashghaei

July 15, 2019

It was a nice place specialy the lake if you have funny water tubes, here is the right place. But it is near the highway, so at night you can hear the noises and the WC was old and not enough for this crowd. In the early morning you have to stay in the line. It has a warm welcoming staff.

Rachel MacRae

August 05, 2018

if I could give a 0 star I would. It was a horrible experience. * Our 3 service that we were charged was lacking. The septic was not functional the drain was disconnected which the people before us failed to see, leaving a disgusting odor behind. * The water slide being one of the reason I chose this campground for my children was not functional. * the splash pad had a slippery slim on the floor causing my son to slip. * loud music for two nights, one night until 10 which is understandable. But the next night until midnight. With two young children I was not impressed. When I called at 11 to ask why the music was so loud I was told that they have this party once a year. Campers should be advised if they are going to be place so close to the hall. When I spoke to the woman at the desk about my complaints, all she said was she was sorry that we did not enjoy our stay. Parc Safari should not be associated with this camp ground. Wishing we had just stayed home!

Brennan Huard

August 12, 2017

Attention dog owners: we specifically checked if dogs were allowed when making our reservation only to be told once we were there that we could not walk our dog (even on a leash) off our tiny camp site. Our dog won't poop where her people live so this was a huge problem. No rules listed on their website either. If we knew this we never would have gone there with our dog. They also gave our guests (who paid $20 to be there for the day) a hard time about opening the waterslide so our kids could use it on a hot sunny day. It was an otherwise pleasant stay. I highly recommend it if you want to try out tent camping with small children for the first time, there was a playground across from our campsites (18 & 19) with a clear view and no traffic to worry about. The lake was small but had a nice clean Sandy bottom.