Cedar Oaks RV Park

Tama Emery

This a park is owned by RJourney, a corporation. We booked a trip recently and our Motorhome broke down and as a result we had to cancel our trip. We were told that there is a 24 hour refund policy if you cancel within 24 hours of booking. We called 30 hours after booking and they refused to refund our money. When asked repeatedly to speak to a Manager we were told there is no one else to talk to. That said , in effort not to lose our money we reluctantly re-booked for another date. However the new dates were $20 more per night. Then we asked about another date a week later and was told that date would be $30 more. This firm claims to provide top notch service on their website but THIS is NOT my experience. I understand policies, but as a 35 year Senior VP of of a world class organization, I know bad service when I experience it and also know the value of making exceptions under right and true circumstances. I rarely ever write negative reviews, but would hate for anyone else to have this experience. Stay away from RJourney parks. Unless RJourney has a solution to my issue, I respectfully do not want or expect to receive a fake response as I have seen in other reviews.

Glenn & Stacy Piacentini

What the other reviews are failing to tell you is that your bathroom in your RV better not have any issues and you better have a big enough hot water heater to shower your whole family. This is because the bathhouse has been closed all year! We have a family of 5. We planned to have use of the bathhouse. We were told in March that it would open April 1. The bathhouse was still not open when we finally left in June. We had planned to stay until September. They also have not taken care of the community building, so it is inaccessible. The only place we could find a bathroom was the game room. Parents need to know that there is frequently a smell of pot as well. The ladies at the park were great, but they need some help from ownership.

diego barreiro

Great RV park last minute and they took great care of us all the ladies running the place went out of the way to help. Site clean and large. Thanks to all of you for great service

Peggy

When I booked thru RV Journey I told the guy I wanted waterfront if possible for a specific price, he booked a waterfront for more money and in order to correct what I wanted would have cost me more money to cancel and rebook correctly. The resort said this is not the first time this has happened. I was happy with my site and the crew there are tremendous! They are working shorthanded, but the grounds are kept nicely and they were always available to answer or help with anything I needed.

Kate Rugan

Comfortable park with great staff. The site we booked online wasn’t the best; sometimes it’s hard to tell. There were other spaces open and the office staff offered to move us to the lakeside. It was a beautiful spot and we were grateful!