Cloud Nine RV Park

Daniel Corrigan

We had communicated we would arrive after 9:00. They provided us instructions on picking up welcome packet with Space number. We got setup without issues everything worked just fine. I get up early and try to let others in the group sleep in. I spent morning outside the clubhouse on the covered patio. Very relaxing sitting in rocking chairs and listening to the birds. The bath house is clean and well cared for and has plenty of hotwater, never had to wait for shower. Park manager was freindly and wanted to make sure we were having a good stay. We were worried when we saw they offered longer term rentals but that was not an issue. Everyone was freindly and did not make us feel unsafe. We will likely stay again when we comeback to Hot Springs AR.

Brian Durbin

Entrance is not as bad as some have noted...steep but paved. We checked in late and the paperwork was on a hook by the door..Thank You! Decent sites, easy hook ups....quit a few full timers...quiet spot for the night!

TOBI DELANEY

I scheduled for a 3 month stay. We arrived on a Friday afternoon. Upon arriving to our site it was discovered that the sewer was backed up. The guy that was filling in for the weekend, while the manager was gone, informed us that he would have to see what he could do. Waited the rest of the day and was informed that he had made some phone calls and was waiting on a guy to come pump out the holding tank. We only hooked up our electric. The next day sewer still backed up. Walked around the park and met a few of the other long term tenants. The other tenants told us that it is a pretty regular situation with the sewer being either plugged up or the tank being full. The solution to the problem is a rock that sits on top of another sites sewer inlet. The rock allows waste water to over flow at that spot and run down the road towards other sites. The guy at the office informed me of the rock situation also. He also pointed out that there is a water hose hooked up there to help wash down the area after it overflows. The sewer problem is a regularly recurring problem. We were able to find another park that had all of the full hook ups working. We returned to the park to retrieve or rv. Upon our return there was a sewer service there to pump out the tank. After pumping the tank he also had to snake some sewer points and also had to suction specific sewer points. After the snaking and work at sewer spot there was raw sewer water left around the site directly in front of our unit. So we could smell fresh sewer. I notified the guy at the office that we were leaving due to the lack of full hook up being reliable. I also point out that sewer water running down the road seemed like a health violation. His response was that I should call the corporate office and provided that number. Have reached out to the park and have had not response yet from Pam. Have reached out to corporate office and am waiting on call back from Billy. I feel like a refund is warranted since the park was unable to provide the full hookup we paid for. The owners did reach out to me in a timely manor. They apologized for my experience and did issue a full refund within just a few days. I hope the problems are resolved and future patrons have a better experience. As for myself, I will probably not use any of their properties in the future.

Traci Perry

Cloud 9 RV park is a wonderful place to stay! It’s like a little community up here on top of our mountain. Everything is always clean and the laundry room is awesome. Pamela the park host/manager is outstanding and helps in any way she can. We have been here for a year for my husband’s work and we love it! Nature all around us and I love to drink coffee on the mornings while watching the deer in the back of the park. Don’t let the winding drive up the mountain deter you. Once you get to the top you will love it. Would wholeheartedly recommend it!!!!

Brittany Easley

My family and I stayed here for a year while my husband was working in the area. We have been to many parks and I have to say this one was the best we have been to. Pam was always very friendly and accommodating. Everything was always clean and you actually had room to make your spot a “home”. We hated that we had to leave and wish we were still there. Would recommend for anyone visiting short or long term!