Reviews

Brandon Falish

DO NOT GO HERE!!!! This was the WORST experience ever. I was pulling our rv and my wife drove ahead to check in at the office at about 1:30 pm. There was no one there and no indication on the door what to do. So we went and set up in our predetermined space. About an hour later a taller large man came to tell us that we were parked the wrong way. After telling him that we tried to check in, he said that he saw me drive by and no one checked in. Then I told him my wife stopped first and his story changed and he said “oh well I was actually attending to an emergency and I was not there but you should have known you needed to check in and can’t you see all the other rigs are Parked the other way”. If that was the case it should not have taken an hour to do his job. He started getting agitated and kept saying we should have checked in to get information . I asked him to calm down and take a breath and he got even more angry and told us to hook up and leave. I asked to speak to the owner and he claimed he was the owner, I told him I doubt that and then he confessed he was not the owner but was related to them. Seems like he was not doing what he was supposed to be doing. I REPEAT DO NOT GO HERE!!!!!!

Gary Shapiro

Our second stay and probably not our last. We were in spot #83, which was next to the gazebo, which was perfect. Long gravel sites, so big rig friendly. No dog park though. There is a road next to the park which goes back to ball fields and the county fairgrounds which made for a great walk since nothing was going on in either place. Recommended!

Carenjames Campbell

This is a nice campground. Very well maintained. Very friendly staff, Cheyenne was delightful and a wealth of knowledge. Well stocked camp store. Gravel sites that are level and shaded. Sites are close together. Good location too. I did not check out the other amenities such as the bathhouse. Would recommend this campground.

Marci Shacklock

Cottonwoods RV Park was just what we needed for a one night stay on our travels. Easy access on and off Interstate. All the amenities were clean and well equipped. Cheyenne was very helpful when making reservations and welcoming us. We were so happy with our stay, we booked again on our way back home. Sharon welcomed us this time. Even stayed a bit after close to make sure we were good. Great job ladies.

Sarah Dickerson

We stayed at Cottonwoods recently for a dog competition. What a great RV park! They were able to accommodate a late check out for us (for a small fee) on our last day so we didn't have to rush to pack up, even though I requested it upon arrival. The office has a great store with a lot of RV basics, food and beverage items, and some gifts. They offer propane refill and got us taken care of really quickly. The grounds are nice and well kept, and we liked the lounge area so our group could get together indoors for dinner one night despite some rain. As a runner, I loved the treadmill in there too! It was older but got the job done! We will be back whenever we compete in Columbia in the future!

Lisa Smith

Campground is extremely clean and quiet, staff is very nice. Stayed two nights passing through. I highly recommend Cottonwoods.

Aaron Joseph

Just an overnight here. Huge pull thru site was a welcome change. Nice well kept grounds but the Bradford pears that line every street were in full stinky bloom. That is my only complaint so not worth counting. I'd be back any time.

James Rose

I’ll start with the girl at the desk..Cheyenne has IMPECCABLE customer service! The best I’ve ever encountered from anyone! She is very knowledgeable about the area. This girl could thrive in any situation or job. Very nice place to stay!

Kashs Mommy

So to the owner in response to Thomas Abbeys Review. I'm his wife. And had stayed there as well!! Now.. here is my question to you.. if we'we had gotten so many complaints, then why wasnt anything brought to our attention???and let us stay the full month especially if we had supposedly had "theft" complaints? Don't you think that would have been enough of a reason to make us leave immediately then to just move us a couple spots over?? Makes no Sense!! Nobody said no visitors past 10pm. Only that if they were to stay over that a fee was going to need to be paid and where they needed to park when anyone was to come visit at any time. Also, tell me again what exactly when were we loud? We don't even own a radio nor left at night unless my husband got called into work. And he explained that to your employee because his truck is semi-loud also with that being said, the complaints were coming from a drunk who had to be escorted out by the police, immediately and couldnt come back on premisis. The same day we got moved because we upgraded from one vehicle to 2 vehicles and needed a 2 car lot. Your employee said it was all good no big deal. But never one time said anything else about another complaint... From the remainder of the time we were staying there... Due to the lying alcoholic neighbor that had to leave, your employees response and bogus reason as to why you didn't renew us was I had supposedly went out the wrong way? Why would I do that? I stand by my husband because I seen it too, he was the only black man in the whole community, and everyone got along with us great! Even hang out with a couple of em and they thought highly of him and thought y'all was wrong for what you're were doing to us! And what exactly did your staff have complaints on about him?!? This is a 1st of hearing this. As many times as I came up and BOUGHT YOUR REFILLS on my tank for my Mobile Home and even charged an inconvenience fee of 5$ because we were needing your maintenance man to refill us because it's 6° outside and needed heat and was during your open hours of operation and nobody was doing anything but standing around at 2pm....nothing was mentioned to us about anything then. Or even til the moment we left. I don't appreciate how you all believe supposed fake complaints of us when what it all boiled down to was the fact that y'all personally didn't like the fact my husband was the one black man in the whole community after your other employees asked him what his race was, Thomas told him, after that day, he wouldn't speak to my husband no more.but yet still no word of any complaints but the bs excessive loud music playing at 1:30am, when we don't own a radio and your staff told us, they found out who was doing it and was taking care of them!!! I could go on and on if you like!!! #Facts!

Amy Maly

Great RV park. Employees here are the best!! They send out texts keeping you informed. Shower rooms are clean, heated with great water pressure and hot water!! Staying here while on a work contract. Other long term people are so nice and helpful! I feel very safe here.

Claire Horner

Not at all sure about the below negative reviews or this low rating. I found it to be one of the best rv resorts I've ever stayed at. I've been camping for over 15 years. The staff is amazing, the place is very nice, clean and pretty. The staff was soothing to my soul after 3 days on the road. Very reasonably priced. I can't thank you enough for. This refuge from a rough world. I am sure the people who posted the negative comments are somehow at fault.

Adam Ward

My recent encounter with Cottonwoods RV Resort has left me utterly disappointed and disgusted, as their service was marred by deceptive policies, unprofessional behavior and childish behavior. It is disheartening to witness a company that prioritizes playing games and leaning on diplomatic responses over addressing the reality of their actions. From the outset, their reservation process raised concerns with their non-industry standard policy of requiring a 10-day notice for cancellations. This policy, as I soon discovered, served as a warning sign of their intentions to hold onto customers' money while offering limited options for resolution. It became evident that their primary objective was not to provide a fair and transparent service but rather to maximize their own gains at the expense of customer satisfaction. Adding insult to injury, when my wife attempted to discuss our concerns with their staff, they not only exhibited unprofessional behavior but also acted defensively, as if they were being attacked. Despite my wife maintaining her composure (while slightly elevating the pitch of her voice, but never yelling or personally attacking the person on the phone), they manipulated the situation by leaning on diplomatic responses that failed to address the reality of their actions. This tactic of deflecting and avoiding accountability only further erodes trust and demonstrates a lack of integrity on their part. It's truly sad to see this behavior come from a "business". When I personally reached out to express my frustration (and also notify that I will post my factual experiences online), the "manager" absurdly claimed that my communication was threatening merely because I suggested the possibility of visiting their premises to discuss the matter in person. This response showcased a lack of professionalism and an unwillingness to engage in mature dialogue. The "manager's" attempts to justify their cancellation policy under the guise of protecting customers are nothing more than smoke and mirrors. By allowing customers to reschedule their reservations while vehemently refusing any possibility of cancellation, they revealed their true motive: to retain customers' funds while offering a hollow option for rebooking. This self-serving approach contradicts their claims of protecting customers' interests and exposes their disregard for providing a genuinely satisfactory experience. What troubles me even more is the realization that my experience is not an isolated incident. Other reviewers have expressed similar encounters, outlining the same deceptive policies, unprofessional behavior, and manipulative tactics employed by Cottonwoods RV Resort. It is disheartening to see a pattern of behavior that consistently prioritizes the company's interests over the well-being and satisfaction of their customers. In their attempts to deflect accountability, the company may try to argue that we were rude or difficult to deal with. However, it is essential to clarify that we were hung up on before any reasonable customer service was provided. When my wife, understandably exasperated, questioned whether an exception could be made in the event of a death in the family, their response was shockingly callous. It became evident that the company's priorities lay solely in financial matters, as they confirmed their lack of concern for any circumstances beyond securing their own profits. I fully anticipate their rebuttal to my reviews to show how holy they are, but again, a diplomatic response to smooth over their reviews and make them always look right. What a terrible way to do business. If you look at the reviews left below, all are refuted to make the campsite look perfect while neglecting to remember they are in the customer service business. In conclusion, our unfortunate experience with Cottonwoods RV Resort was tainted by their deceptive policies, unprofessional and childish behavior. Their inclination to play games, lean on diplomatic responses, and avoid taking responsibility for their actions only served to exacerbate my disappointment. I strongly advise prospective customers to carefully consider the consistent feedback provided by other reviewers and approach this establishment with caution. It is regrettable that a company entrusted with providing enjoyable experiences would prioritize such practices, leaving customers feeling frustrated and undervalued. Here's a list of reviews you should take into consideration: - https://www.yelp.com/biz/cottonwoods-rv-park-columbia?hrid=VEyZyAFwGWP1jVoM1e8Ecw - Terri G - Kicked out for using a generator because of an issue with their power cord - https://www.yelp.com/biz/cottonwoods-rv-park-columbia?hrid=KQVPvdggSdgW16By2HS_4g - Examples of lying to customers, kicking them out when there is room - https://www.yelp.com/biz/cottonwoods-rv-park-columbia?hrid=KN7D9ews6MEGzIdaT2fWnA - Bad experience - https://www.yelp.com/biz/cottonwoods-rv-park-columbia?hrid=_NeYWolU-KZYvJQqbSM7eg - Indicating a good experience unitl they get mad with you then they call the police and get defensive - what a great place to stay! - https://www.roverpass.com/c/cottonwoods-rv-park-columbia-mo/ - Trying to kick out people who are on Cancer treatments, again they reply to everything thats negative with a rebuttal that frames them as perfect - "Surprised they didn't charge us for breathing..."

Mrs. Jim Baumgartner

We came to Cottonwoods to stay for 1 month and a few days. We enjoyed the front office staff, however, two men knocked and knocked on our camper door. The man that did all the talking was very angry with threatening maneuvers with his arms. He was so angry and I couldn't understand exactly why he was treating me like he was. We had brought our side x side from home so our nephew could pick it up. At the time he was throwing his fit. I tried to explain to him it was going to be picked up in about 10 min. He said " get it outta here NOW!" In the meantime there was another another side x side which we explained that it would be leaving on Friday. "Get all of this outta here now " we couldn't possibly do that since we were in Columbia for my husband's daily Cancer treatments. We tried to explain to him this stuff was not a permanent fixture for our stay.. Then today my husband went to the front office to buy some ice and he was there and said to my husband " you better get that side x side outta here on Friday ". My husband reiterated " I told you yesterday we were taking it home on Friday. " we are in our 70's dealing with Cancer and Cancer treatments which in itself is very difficult, to be treated with such distain and outright anger is very concerning. This man is rather large, always dirty clothes with a major speech impediment. We have run a lucrative business for over 40 yrs. And if an employee or whoever he is would not be working for us. He never identified himself to us , so we do not know his position here, but, he is rude and threatening and does not have a place working with the public

Joy Duprey

Excellent choice for our over night stay. But several days here would have been very comfortable. Clean and well manicured. Thanks for taking such good care of your place so we could enjoy ourself. It is close to the highway (as most campgrounds are) however the toad noice was not bad at all !

Ben Brush

Very clean park and friendly staff. My only complaint is the size of the lots. Felt very close to neighbors. And even though we had a drive through lot still had to back out because road was narrow and someone was parked across the street.