Country Hills RV Park

eric gray

I stayed is this park as a full time resident for many years , The staff has always been amazing . If anything was a concern it was taken care of swiftly and professionally. During the time my family and I stayed in the park, management would run several events on holidays. Easter egg hunt , Halloween parties and others, One experience that truly hit my heart , was when the owner Allowed the fire department to stay free of charge ,this was during a large fire in the area.He let them stay for as long as they needed. This is Someone that truly cares about the community and others.

Kelly Grafft

We reserved a pull thru space for a 65ft rig for one night. They emailed me the site number and called me 4 days prior to confirm the reservation. We arrived Sunday night at 6pm (after driving 8hrs to get there) and were told that the site is occupied because the people who were in it decided to stay another night. I showed them my confirmation email and he said "sites aren't guaranteed" (it says that no where in the confirmation email). He said he had some back in sites available so my husband went to look at them and it was only 24ft long. They had no site to accommodate our rig length. They offered to let us stay in their driveway for the night (for a fee) so we ended up leaving and driving through Sunday night LA traffic because there was nowhere else to stay. HORRIBLE CUSTOMER SERVICE. In response to the owners comments (see below) I consider it horrible customer service when you book a 65ft pull thru site and are offered a 40ft back in site upon arrival. I have never been asked to unhook the enclosed trailer and leave it elsewhere in the park (not even near our site) at any other park when I make it a point to book a site that will accommodate our set up. I have attached a picture of the invoice that was emailed to me showing that we booked a pull thru site and assigned site number 73 prior to arrival. You can keep your year of free stays, I don't patron establishments where I have received horrible customer service and I'm sure our site "won't be guaranteed" since that seems to be you policy.

Miles L

Had a very nice stay on Friday although a little bit crowded . The staff (the friendly old folk) is very nice and helpful. Would recommend to everyone.

Rupert Goya

Update: Previously, I had reduced the rating by a star due to an issue with what appeared to be an accumulation of debris in the storage area. I would like to adjust my rating once more in response to the action taken by the management to clean up the lot. It turned out to be a matter that was out of their hands at the time. The place is back to looking safe and inviting. The management here goes above and beyond to keep the place organized and running smoothly. Maintenance is always working to keep it clean and willing to lend a hand. Facilities are nicer than options in town and none of the nonsense you find in other parks.

Cherie Najera

Great place very country lots of hills