Highway West Vacations

S Ash

One of their hotels (Sideways Inn) falsely charged me $250 for smoking in the room. I explained to the manager, Chris, that I absolutely did NOT smoke inside the room. I deliberately went away from the building to smoke. I mistakenly left a cigarette on the table. He did not believe me nor would provide a receipt. I called the owners, Highway West, and they don't answer the phone. So now I’m out $250 “extra cleaning fee” for something I did not even do. I didn’t even complain about the filthy, hairy, sewage smelling bathroom. But they felt it ok to charge me $250.

Denise Estep

Shelter Cover Resort is no longer the relaxing location due to the impact of the PCT hikers taking over the facility. They loiter on the dining deck, do their laundry and swim naked in the lake while hanging their clothes on the logs to dry. They sit with their filthy bodies on the dining tables, and leave their packs all over the deck, which clearly states to take them to the hiker tent. No enforcement of the rules to this group. If you are a PCT hiker this is your dream come true. Free showers, free camping and free roam of the resort. If you are a paying camper, I would not suggest this resort.

Monica Clement

This company is BS. The Flying Flags RV Resort & Campground location does not answer the phone or emails to cancel a reservation. Ultimately, the timeframe to cancel will pass and you'll end up having to dispute the charges with your credit card company!

David Paul

My goodness, our dog died and I have been trying to cancel our stay for two days. The hotel's phone has been off the hook for two days, the cooperate office number does not have a live person to talk too and does not return calls. Both, hotel and cooperate office does not return emails as well. The only thing I know is they processed my credit card. Hopefully this is just an isolated issue with me and not everyone.

Vikram Chhatre

These people will spam your email. I have never stayed at this hotel before but I was still subscribed to their promotional emails. I can only guess that they purchased my email address from Sideways Inn in California. No matter how they obtained it, the method is fraudulent. My only note to the management is that if you play dirty, never expect me to stay at one of your establishments.