Holiday Harbor Shasta Lake Resort & Marina

Liza Lowe

We Love Houseboating on Shasta Lake. Holiday Harbor is always our go to. The staff always take really great care of us and our guests.

Kristina Quinn

Went to pick out and reserve our slip and had such a wonderful experience! The staff were so helpful and pleasant! We look forward to many summers of fun in the sun!!!

Hans Brook

We had a great time for 1 week on a houseboat. The equipment was well maintained and didn’t have any issues. The orientation was concise and covered everything we needed to know to operate the boat. Overall it was great! We’ll be back.

Janice Ray

The houseboat size Premier was perfect for four adults. Plenty of room to move around and not have to do the side squish by. Very clean and quite comfortable. We did have an issue with a loose cable and the engine wouldn’t start. A call to the main office and within minutes an awesome mechanic ( woman at that) came out and had us up running in now time. Every staff member were friendly, helpful, knowledgeable and supportive. Already planning another trip next year with Holiday Harbor.

Kevin Tu

We rented a big houseboat through Holiday Harbor over the labor day weekend. It was an overall good experience. The staff were super friendly, phone calls were answered promptly before the trip for the questions we had. However the houseboat is old, there were a couple of not so minor technical issues: 1) boat ramp (used to step on and off to shore) felt off the ramp track twice during the 4-day trip, but can’t be put back into track without getting into water and using proper tools. So the first time we ended up driving back to the harbor to have it fixed. Again, the staff were friendly and eager to fix it. But it wasted us half day to have this issue resolved. The second time we had to jump into water and unscrew the chain to fix it ourselves in order to save time. 2) the second technical issue was that the engine battery voltage was kind of low (voltage meter pointing at the yellow/green edge), so starting engine was tricky and takes multiple trials.

John Wiser

Even with the lake down low its still beautiful up there this time of year.

Angie Bonham

We had a great trip! Great place and Great employees Made tons of lastly family memories ❤️

Monica Padrnos

A very nice company to deal with. Good prices with good value. Highly recommend.

Zachary Allen

Had an alright experience with them. House boats are old 30 plus years. So we arrive for check in when we’re suppose to3:30 pm. We are told they’re working on the boat and they’ll tell us when they’re done . It takes about 3 hours for them to finish. What they were doing was swapping out a engine and temping in a generator. After that one of the light, radio and horn wasn’t working so they said they’d come back on the next date to finish it. Three guys had to come back and forth to finish the light. The second day we were leaving a cove and lost hydraulic pressure for the steering wheel. So we were stuck dead in the water for some time. The mechanic did his best and got us back so we could steer but said to call if it was still acting up. On Day three , we were at another cover and lost all power to the whole boat, the refrigerators were getting hot and women were getting angry and feisty. On the fourth day they brought out a charger for the power and changed out all our batteries. On the fifth day we did the midweek clean out and when we went to a close cove noticed that none of the faucets were working. Once again they get out there and fix it. Overall all the staff were very nice and helpful. Most are young and they can work on getting more efficient. After all that they said we’d be taken care of when it was done. But we only got reimbursed a small fraction (10%)of the total amount that we paid. Which was even more each day because we left early. And paid for a full week and the first day was shot because of the work. I understand the they have a business to run but all the issue effected where we could go and cut back on our vacation time. Update: Holiday harbor cruises revisited our request and ended up giving us 50% back which we are very happy with.

Bridget Saladino

We had a long list of issues with our houseboat, which I outlined to Kevin. Our week-long vacation was burdened with one frustration/break/smell after another. The one time I raised a concern to staff, I was shut down aggressively by "Bear"; I took my frustration to a manager, Frank, who said one thing to me and then called Bear and said something different.