Reviews

Mary Nicasio

Absolutely love it here !!! So glad we choose this as our home place , staff is amazing and friendly 🩷very clean and love the pool area as well , feels so welcoming .

Duc Hunter

The management and quality here has gone down over the last 6 months. Increased crime. Bathrooms are destroyed. They are rationing the coffee supplies so rarely coffee in the clubhouse. The last three times in the bathroom over the last month there is no soap and no toilet paper. The pool keeps getting shut down, and people with power issues that aren't getting resolved. Plenty of other parks in the area and probably better management. There are rules that are constantly broken and they don't talk to people about it. It used to be a great park. Edit: 1.5 months later. still having issues with the lazy office. I have neighbors who's kids run through people's yards all day long, instead of playing at the provided park. Management will not speak to anyone about following the rules. They just say sorry and retreat to the office. More theft last night and management says to call the cops. They don't assist the police with security footage. Their is one code to the gate so anyone with that info has access through the gate without management knowing who's code was used. The bathrooms are are in shambles, toilet paper is always empty and dirty restrooms should be expected. The paint and sheet rock are falling off the ceilings. There is black mold in all of the restrooms. The tile is shattered in the showers. The soap dispensers don't work in some of the restrooms. Bring your own toilet paper and paper towels. If you want coffee, they are usually out of it. 90% of the pool furniture is ripped and unusable. Lawn care is pathetic and doesn't care about your property. Pray you dont get damage to your property on wednesdays. This place used to be a nice park, with great facilities. Management will not answer the phone, they have shortened their hours of operation, and the entire culture of this office is "that isn't my problem." Pretty pathetic park these days. Sun Outdoors as a whole is a horrible management group. I don't think this park should be classified as a resort. The management isn't capable of keeping this place up.

Gabriel Hernandez

I really love living here. It’s super clean and has a friendly vibe. The office and maintenance staff are always nice, even when some residents aren’t so easy to deal with (seen this myself in the clubhouse). They go out of their way to help with little things, even if it’s not technically their job. And the rent is seriously the best deal in town!

Maria Bickle

I would give these folks ten thumbs down. Cancelled us without any notice. Poor business, to say the least! I recommend avoiding SunOutdoors and SunCommunities properties altogether, since they have such disrespectful and shaneful tactics. They should have honored reservations made and not accepted any more. Bad, bad management and business!

David Craig

Sun Outdoors cancelled my reservation 1 week prior to my trip. I’ve had this booked for 4 months. Ruth was apologetic but advised this was due to a technical issue on their end. I am giving them an opportunity to do the right thing and reinstate my reservation. If they do I will remove this review and repost with a new rating after staying. For now my recommendation is not to trust this business. Update: After a few emails Space City Ellington did reach out to their local affiliates in an attempt to do the right thing. I personally can’t trust that my reservations won’t be disrupted last minute by Sun Outdoors, so I have decided to no longer do business with them. That said we have always enjoyed the actual stay at Sun Outdoors and affiliate like Jellystone so this was not an easy decision.

James Crowley

The Park is nice at first Glance . Enjoyed my stay the first month and had plans to stay for awhile. Then noticed that the Manager Amanda and her employees where using the community room on Fridays and Saturday nights to party drink liquor while there kids where present. Then about a month ago the park had an opening in spot 1with a fencd in yard and the tenants where moving. I requested from Mgr on duty Crystal would like that spot. Amanda over heard this and stepped in and said the grass would need to be changed. I ask her when it was complete I wanted it she responded ok. Coming home one day I noticed new tenants there. I went to Amanda she said she never told me this. I called and reported her to corporate. This past Friday night once again the community center was being occupied by Amanda and her emoyess drinking and partying where no other tenants could get in. At 10 45 I was sitting outside waiting on laundry while my wife went back to our RV Amanda and her employees came out drunk and one of Amanda workers husband began mouthing out while I was itting in my parked car having a glass of wine. Of course I responded Amanda called the cops and told them a bunch of lies and called the cops and told them I was driving around Park in my car. Cops showed while I was still sitting in my non running car and had me arrested. I have sinced hired and attorney and plan to fight this slander and her lies to police. The next morning my wife went to office to pick up car that was in the same spot and drove it back to our spot. She was the handed a letter telling us to vacate with in ten days. My wife called corpoate Wednesday and reported this to tenant relations. Thus far have not heard back from corporate. This will not go away as I have consulted an attorney and hired him to defend what this Manager and her employees for there actions. I would suggest that if you do not want this Park to loose anymore tenants that she and her staff be replaced. I and a lot of others feel the same way and a lot have already left. We have booked another resort and will be moving this weekend. It's a shame a nice place ran by unqualified people thank you for allowing me to tell you how it really is in this nice resort that's being ran in to the ground. Good day

Sam Spade

Update, Only chance you will get is if that Karen, Amanda is gone. Was a great resort before they were bought out. Went from 5 stars to 1. The extra star is because it is a nice park, but the missing 3 stars are due to the management. Horrible people running the park now. Should call Cathy back and let her train these buffoons...

Rob Mendiola

Awesome, RV Park. Spacious and Great accommodations. By far my first choice for staying here in Houston.

Threedog

Drove through here when looking at an RV to purchase. Place was clean and looked like a decent place to stop over. Lady I talked with, who stays there had really good things to say about Jetstream. Overall a good impression.

Lindsay burrell

I loved this park before it got bought out, the new manager is not a people person at all she is very short and rude when ever i have a simple question, she never listens to the problems we are having and just always tells me she will call me about it later. The last 2 months i’ve been way over charged for electric and never gave me a explanation oh why they were telling me it was that much to start with, They also changed the day our rent was due and made us pay 3 nights+rent because they wanted to move the date. There is constant problems and they keep blaming it on the new system but problems started happening way after jetstream got bought out. I really enjoyed this park but the new manager is making me want to leave.