Mesa Sunset RV Resort

Kyle

I waited to write my review as I wanted to make sure it was filled with details and wasn’t flagged as a “fake review”. My stay was from September 2024 - April 2025 in spot 94. All of my issues are for when new management started. Michelle is a joke of a so called manager. She is rude, arrogant. My daughter 9yr old was accused of breaking the maintenance shed lock with no proof besides another kids word that was also supposedly involved because they were “in the area” and “it worked before and now it doesn’t”. Forced to pay a ridiculous amount ($352) since she used her friend (not a reputable company) to clean a $30 lock that could’ve been replaced at Home Depot. She talked to my 15yr old daughter before coming to me, telling her she will evict us if she doesn’t pay. Shes always vaping or smoking around the park and in the office. She thinks she’s untouchable because she feels like she has a little bit of power. When I asked her to give me the higher ups info to complain she giggled and refused and said she can’t give out personal information. Leaves the office early so if you have an issue good luck after 4:15-4:30. The park itself. Ran down! Weeds throughout the park, dog run at rear defiantly stinks like urine and feces. (94 backed up to it) Their 10 year old policy is comical. Tons of long term residents in here with late 90s rvs or model homes. More of a trailer park than a resort. There is VACANT mobile home in the park which I’ve personally seen people going in and out late at night that management isn’t addressing. Park is surrounded by the worst neighborhood. Gates/walls are constantly being hopped at rear and by bowling alley. Bathrooms are disgusting. Hair, urine on the floors and toilets. Rent is absurd for what you get. Tiny lots, old pads, electric and water constantly gets turned off and on due to maintenance. I would never recommend this place to anyone in my life.

Rachel Inglett

I absolutely love it here! New management is absolutely great. extremely friendly. If there is an issue, she addresses it kindly and professionally. I was shocked to read a review on how bad new management was when my experience is quite the opposite. We’ve been here since the beginning of March and have had zero problems. We have enjoyed ourselves and plan on revisiting! When booking our stay, Michelle was again kind and very helpful. During the process, my husband’s phone had died to which I had called in his stead to finish booking our stay. Michelle was very understanding never made us feel uncomfortable or unwelcome.

Jeffrey Bowling

We came to this park because our friends had moved in so we called and made reservations. Upon initially reserving our spot for 840$ a month we had planned to stay here for at least 2 months. After arriving here we were then told about additional rules we were not previously informed about and they cancelled our future reservations. Turns out those roles didn't apply to all of the guests or trailers and were only enforced when it was convenient. They claimed to be family friendly but the other guests and manager were very rude to our children and other people's children. It's one of the few parks that allows people under 55 but it seemed they were only friendly to older couples. While staying at the park for the month we had paid for we found out that several couples that had children were all having similar issues as we were experiencing. There's a Facebook group for the park that is run by the older guests where they talk negatively about other guests and the children. It's astonishing that people who are so far removed from highschool still behave like mean clicks. The families were very nice and we made lots of friends with the other parents. I can't ignore that the facilities were very nice and it's located directly across from a Fry's so I did give it 2 stars. We considered moving back to the park after we were informed that the management team had changed over but I'm the last 4 months the space rent has risen 100$ for approximately the price you could pay to rent an apartment you can rent a space to park your RV here. The amenities provided did not sum up for the cost of parking your RV here. If you're over 55 this might be a great part for you but if you have children I would highly recommend seeking other opportunities.

ezliving2006

This is a well run resort in my opinion. The club house is awesome as is the laundry room! We found the resort to be easy to maneuver through and secure with electric gates both entry and exit. The resort is well lite at night, we felt safe staying here. For the most part the shower/restrooms were clean, the showers were some of the nicest facilities we’ve experienced in our 15 years of travel! The manager, Diana was extremely helpful with our check-in, our electric pedestal wasn’t working properly and had maintenance people address the issue promptly. Diana was VERY accommodating when we wanted to extend our stay! (Thank you Diana) we would DEFINITELY stay here again if in the area!!

Blake Daniels

BEWARE! Regional Manager Kristie Stradley provides anything but friendly, professional, or courteous customer service. She is rude and combative. Her idea of managing is simply shooting out messages on their app with complaints, but when you have a situation that actually requires customer service, she is not helpful. I will never stay here again and if you want an enjoyable stay this isn't the place. Or you could enjoy playing pickle ball surrounded by the smell of open dumpsters (see photo below) And, the 10 years or newer RV policy they have is a joke. (See photos below) In addition, they lie on their website about their amenities like a pool which is broken and won't be fixed for 2 months but they gladly full price even if you are staying here just a week and therefore can't use it. Lastly, I did give them an extra star cause the residents here are all really great, and Michelle and Naomi in the leasing office are super friendly and did provide great customer service.