Mount Vernon RV Campground

Randy Roper

The campground is very nice, but I cannot get past the road noise. It's right on i5 so there is constant noise. The grounds are well kept and the staff is nice. We extended our stay to address some service on our truck and the staff was more than accommodating.

COMBS Family - 2

Pool & spa were closed for season, bit website did not state this. Disappointed us & family that we purchased a cabin for. Had to stay here due to convenience & time factors for a family member's wedding. Fortunately they agreed to a discount as we left 4 nights earlier than reserved & paid. The freeway that's right nextt door is very noisy to us country folks! Facility was clean.

Lisa Matson

Edited: We were checked in by John, who was was extremely helpful, professional, and kind. We got a wonderful spot and appreciated the time to discuss options that were available. Thank you for making it right, as we usually have had a good experience. Original review: They recently changed their policy in the middle of our annual membership where they assign spaces. It used to be first come first served. We called to discuss options or where our reservation spot would be they assigned us and Tina immediately was rude, short, and said she can't help us because they are booked for labor day. She can't move us and wouldn't answer any questions we had about it. We have a reservation starting the week before labor day and through labor day (8 nights), so why don't we have first come first serve for the entire section we are simply requesting? Why can't she say "hello" instead of her annoyed reply of "mmm-hmm" when I said "hello we have a reservation" ... zero customer service skills. Then she said she has a cold after I asked her if there was someone else I could talk to, as if that's a reason to treat a customer rudely. She said, "NOPE, there isn't!" Then I said I would call corporate since she isn't helping answer any questions and she said, "fine, GO FOR IT!" How professional of her. It's a bummer we have spent 7+ years paying for this expensive membership, mostly having friendly experiences - all for her to ruin our experience with Thousand Trails because of her bad attitude and lack of customer service skills. I hope someone else takes over their office and others don't deal with service like this for their family camping vacations. 😞

Chloe Seanelle

The staff are absolutely amazing. All really sweet and caring. We love our campsite. It seems every campsite is very private, surrounded by trees and quite large. Our campsite has a little wooded area that the kids love to play in. Its like having a private backyard. There are also hiking trails around the campground. We enjoy the weekend activities they hold. The staff puts in a lot of effort to make it fun! The pool is large, kept clean with plenty of seating. And has a building of bathrooms, showers and a changing area right there. Only negatives I have found is that I get absolutely zero cell service all over the campground (I have at&t) and the wifi a the clubhouse is baaad. You have to stay in one area by the front door to connect to it. And the store is only open on Saturday between 9am-2pm.

Eric Machac

Beautiful property with a couple trails to explore. Sites are large and some are quite secluded feeling. Bathrooms are nice and the pool and hot tub are clean. The shower house at the pool could use a little TLC. Overall, a nice relaxing place that is well maintained and peaceful.