Reviews

R Cole

Beautiful park, location. Updated bathrooms. Level sites, nice fire pit. The family staff was articulate and thorough. Truly a pleasure to deal with. I wish them the best.

Marilyn Anderson

I will start with, out of all the reviews I have submitted, this is only the 2nd negative one I’ve posted. I’m giving this review strictly on the actions of the lady at check in and how unpleasant she was. 1st off..Upon arrival, I went in the office with my 8lb Cavapoo puppy in my arms. Three steps in the door and she says in a stern voice (NO DOGS ALOUD)!! I turned to my husband, handed him our little girl, he took her out. I turned and said ( She is our baby,,we don’t consider her a dog lol) she again said well NO DOGS ALLOWED!! I don’t have a problem with the no dog policy but, a “no dog sign” on the front door could have prevented her attitude (maybe) then she tells me “no rugs on the ground” I said, you mean, no even a door mat at steps to prevent dragging dirt in our camper?” She said NO RUGS ON THE GROUND!! I said, well, that’s the stupidest rule I’ve ever heard of… 🤷🏼‍♀️ She says well… if you don’t like our rules, you can go somewhere else!!! I’m on a cross country trip and this was the 19th KOA I’ve stayed at since mid August and never have I encountered such a bitter, unpleasant, individual. I went to our campsite, I made a phone call and booked a site at On-Ur-Wa RV Park 4 miles down the road. I then went back in the office told her I’ve decided to go elsewhere, not because I have a problem with their rules, it’s because the way I was treated. She gave me a full refund and I was out the door. I honestly can’t give any other advice on this Campground because I was only there for a few minutes. I will say, it was in a convenient location in a lake.

Maria Marquez

We took a family trip from Chicago, Illinois, to visit our family in Nebraska for the weekend to celebrate Labor Day. They wanted us to know this place, which was important to them. However, the treatment we received was very unpleasant. They never treated us with kindness. The brochure they gave us said we were entitled to water and electricity, but that wasn't the case. It was truly a bittersweet experience, and the treatment we received was very strange. All I can say is that if you have a business that involves dealing with different types of people, regardless of where they're from, you have to be kind, even if it's not what you want to experience in your business. Respect is the most important thing; being kind is better for everyone. We couldn't last long because of the discomfort of even the way they looked at us. I hope other people don't go through that experience.

Caiden Henry-Perlich

NEVER COME HERE!!! I have never encountered such an unprofessional attitude in my entire life. The woman running the front desk (the owner) was the most unlikable person I’ve ever met. She was blatantly racist, rude, and downright awful. I came in with a group of people who do not speak English very well. We had multiple people helping to translate, but the owner was so unkind about the language barrier. I’ve genuinely never seen anyone treat others with such hostility. I will never come here again, and I wouldn’t recommend this place to my worst enemy. The campsite itself is pathetic—boring, unsafe, and a total waste of money. The docks are wobbly and dangerous, there’s absolutely nothing to do, and the only reason we stayed was because they refuse to give refunds. That alone should tell you everything about how this business is run. After our nightmare experience with the staff, I looked through other reviews and found that I’m far from the only one who thinks the owner is terrible. On top of that, the owner responds to complaints with pure arrogance and rudeness, insulting customers instead of addressing concerns. That is the definition of unprofessional and shows exactly how little respect they have for the people who stay here. KOA, how do you allow this place to operate under your name? Shut it down. NEVER come here!!!

Linda Wilson

This was one of our stops on our journey to South Dakota from Delaware, this Koa park was clean, well kept, we arrived late had some difficulty finding our site but the people here were so helpful and friendly getting us into our site, it made it all worth while. The lake is campground is on is beautiful heard and seen many fish jumping, we did fish here but to no avail. Felt very safe here too.

Zachary Bush

Very nice campground! Excellent facilities and amenities, clean restrooms & showers, great playground for the kids, and right on the lake! The staff was extremely friendly and the general store well stocked.

Karen Fursenau

We had planned a family reunion consisting of 5 different families at the Onawa KOA. When one of our family members went to check out the facility, rather than being welcoming, he was treated very rudely by the manager. We will never camp there!

Jim MacKay

I'm not sure why they have a 3.8 average review, but this place is great! Nice size park, well kept sites, gorgeous view of the lake, and the staff is wonderful! Easy access from I29 and about 30 minutes from Sioux City.

Robert Lemke

A great place to stop at. Lewis and ark memorial near by

Jackie Runtas

I read the reviews and was afraid to book this KOA... Don't be! The rules are in place to enable the park to stay clean and nice for everyone! They even moved a reservation to fit my rig in!!! They met me (after hours) and helped guide me into my site. We used the laundry and restrooms and they were spotless. The pool and grounds are well maintained. There was good lake access. I would DEFINITELY stay again!!!!