Preferred RV Resort

Douglas Burke

DO NOT STAY AT THIS RV PARK!!!!! We wish we could provide a positive review on this RV park but unfortunately, we can’t. When we arrived, we were told that the Park model accommodations that we reserved 3-weeks in advance would not be honored. The first reason we were given is that they simply overbooked the Park models. In addition, they could not provide an answer as to why they continued taking reservations when all the Park models were reserved. The next explanation was that the person that took the reservation was new and booked it as an RV hook up (which is ½ the cost of a Park model), but they charged us the Park model price of $149 so that was a lie. Finally, the real reason for bumping us was that “members” get priority so my reservation was given to a member. There is nothing on the Preferred RV website stating that “members” have higher priority and there is a chance your reservation will be cancelled. On top of all this, we were never notified about this cancellation, we found out when we arrived to check in. Apparently, they had written our phone number incorrectly and took no initiative to try and figure this out. They did have our email address but failed to contact us that way. Their only solution was to direct us to the Nugget Casino (across the street) saying that they talked to the front desk and rooms were available. They didn’t take the next step and reserve a room for us which would have been the right thing to do. If you have a reservation with this organization, you should call the office and verify that they will honor it. If this is how they handle this type of situation, it is a terrible business model. If you can find a different place, go there, this one has poor management and apparently they don’t care about customers that are not “members”.

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DO NOT STAY AT THIS RV PARK!!!!!||We wish we could provide a positive review on this RV park but unfortunately, we can’t. When we arrived, we were told that the Park model accommodations that we reserved 3-weeks in advance would not be honored. The first reason we were given is that they simply overbooked the Park models. In addition, they could not provide an answer as to why they continued taking reservations when all the Park models were reserved. The next explanation was that the person that took the reservation was new and booked it as an RV hook up (which is ½ the cost of a Park model), but they charged us the Park model price of $149 so that was a lie. Finally, the real reason for bumping us was that “members” get priority so my reservation was given to a member. There is nothing on the Preferred RV website stating that “members” have higher priority and there is a chance your reservation will be cancelled. On top of all this, we were never notified about this cancellation, we found out when we arrived to check in. Apparently, they had written our phone number incorrectly and took no initiative to try and figure this out. They did have our email address but failed to contact us that way. Their only solution was to direct us to the Nugget Casino (across the street) saying that they talked to the front desk and rooms were available. They didn’t take the next step and reserve a room for us which would have been the right thing to do. If you have a reservation with this organization, you should call the office and verify that they will honor it. If this is how they handle this type of situation, it is a terrible business model. If you can find a different place, go there, this one has poor management and apparently they don’t care about customers that are not “members”.

Dave Abercrombie

Great RV resort in Pahrump Nevada less than an hour west of Vegas. The grounds are amazing with several ponds with huge Koi fish and a waterfall surrounded by beautiful desert cactus and plants. My wife really enjoyed the covered pool. A friendly and helpful staff.

Christina Culbertson

They charge $30 for a dump! That’s ridiculous! We could have gotten a one night passport America stay and dumped for $5 cheaper!

maxie lyerly

I will never forget how we were treated ever. I’m 89 and I thought after everyone saw why James did what he did that someone there would have called and ask us to come so someone could Apologize. That never happened there is a lot more to this story. The last thing Mike told James was he did not want to open this can of worms and he laffed I bet he is not laffing now. What is so bad is we are sorry would have went along way with Mike after all look how we were treated by a THIEF that thought he was so smart. I ran a park in Gatlinburg Tennessee for years this was so obvious it’s unreal and you better believe he was not alone stealing like he was doing or there are some real dumb board members. Him being Mgr and in control of the books (BOTH SETS) is not right and he will show all of you what was going on and back as far as 8 years. When you see the amount of money that is involved it will get everyone’s attention and the news will be involved with this one. I can’t take it and he knows it so thank god he has put it on hold for me but don’t think for a second he has forgot and I know y’all are going to have to see just how this came about him knowing and you will he knew what he was talking about with James and I promise he knows about this to. Just wish y’all had done the right thing you will but it will be to late then . I’m sorry all this happened but James did every bit of this and he got what he deserved and it’s not over for him he has more charges coming State and Fed it’s a shame you can’t do what is right and we put this behind us just a shame you got to get the board members involved but they should have stoped what was going on and put him in jail instead of joining him in his playing hide and seek with the money you all know he could not do this alone it’s a shame they got the right one he don’t forget

Jason Knight

A very nice, established r.v. park. Well maintained with a lot of activities

David Marder

Great park clean and the Koi pond is beautiful money well spent i will definitely use again

Sabrina Slonim

We enjoyed this resort very much. It feels safe to be behind a security gate. The park is quiet and well kept by staff. We especially enjoyed the koi pond and playing water volleyball. The residents seemed friendly and welcoming which I wasn't expecting. There are multiple enclosed dog runs and a fenced playground aside from the pool and pond. I also really enjoyed the curated cactus collection. We only stayed two nights but I would absolutely visit again.

Travelin' the Right Lane

Pahrump is a nice town to park the RV. However, you are over 1 hour to the Las Vegas strip. Preferred is good value. They have a nice pool area, pool tables and gathering spaces. Also available are wood shop, metal, and sewing shops. The sites are a bit narrow but long enough for our 42' 5th wheel and a car. Our site had no shade and it was brutal in Aug.

Michael

Well , my girlfriend and I were in a bit of a bind having to leave her mother's house, we found the cottages, very clean, quiet and relaxing.. Jody got us in for two nights and everything was perfect until we had to move to another cottage due to discrepancies with the policy from management..Jody is great, very down to earth and Tammy was great too..but the fact that we were having to move around was insane.. we were told that we were no longer welcome and that we needed to pack up and leave when we already paid for 2 more nights..because we have stayed longer than 10 days and for some reason it was against the rules of the park. Now when it came time to get refunded for the 2 nights, the two women in the office, in the back of the park were telling me that I don't get the refund back and that I actually owed them for one nights stay,..I know for a fact that she was wrong and so damn rude about it..finally after the two talked to Tammy up front, God bless her and Jody, we were able to get the cash back.. just want to say that other than the management's policies and the two bitter, backwoods breezies..I would have given a five star rating .