Reviews
Rapid City / Black Hills KOA Holiday
User Reviews
Beckster100
This is one of the best KOA campgrounds in the US. The location is convenient to Rapid City, Custer State Park, the Badlands, Spearfish, and other places to see. The Campground itself is incredibly clean, safe, the sites are level, and everything works properly. The people are incredibly nice. They spend a lot of time out and about maintaining the Campground. The people in the office are super friendly. We are full-time campers and have stayed at over 100 KOA campgrounds. We spent two weeks (plus) here and can’t say enough positive things about this location. Highly recommend!
Deborah Clark
KOA members for many years..we RV 6 months a year and have spent time in every state...RV'd to Alaska thru Canada. Have stayed at many RV parks.Also Good Sam mbrs: my husband a veteran..did 21 1/2 yrs retired USMC Major. Both in our late 70s. I'm on oxygen 24/7 so my machine needs power to provide oxygen. There's always a first..& the KOA Rapid City, SD is a first for us to have people bare face lied to our faces ..more than once. Plus they treated another RV traveler parked next us the same by lying to them about something else. I would not come here again, nor would I recommend to anyone. Spent 3 nites here. No one has ever bothered to apologize even after being called & caught in the lies. We leave 2morrow & shall never return. I wish for them what they deserve..what goes round, comes round. If you wish to know more & there is more, I'll be glad to share. If anyone else has had problems, please post it...we need to watch out for each other!
Jeremy Davidson
I had to reserve 2 camp sites for sturgis bike week and they were very accommodating. Emailed that I actually wanted 2 of the same site because I reserved online. They even had them together for us which is impressive for that week. Check in is until 9 pm and can call in late check-ins, which we did since we had a breakdown. Very clean showers and bathrooms especially when it was packed . Pool was amazing. Quiet laid back camping. And right in rapid city for quick necessities runs.
Matt Donnelly
Great, well kept park. The pool and playground are great for the kids to unwind after a long day exploring the black hills area. Very quiet, especially for the week before the bike rally. Can wait to see the new building when it's finished. Hope we make it back this way soon!
Valerie Wade
If I could give this place ZERO stars, I would! Disappointed to say the least. Campground was nice with full hook-ups. But the customer service received from your employees was absolutely horrible. We traveled 1900 miles to get here and we were greeted by a woman as soon as we opened the door who said "if you're checking in, you still have 7 minutes". No hi, hello or Welcome to Rapid City KOA...nothing! She could have greeted us properly and then said that we had 7 minutes until check-in. The office staff were very rude and so were some of the employees throughout the park. Would not recommend this park to anyone. Starting off with being aggressive is not a good first impression of your campground! Leaves a bad taste in your mouth for the rest of your stay.
Lester Miles
There alway good to me. Love the girls at the desk.
Tara Burns
Seriously friendly people work here. They went out of their way to help us with everything we needed. They also rent cars here so you can leave your RV and take some more agile wheels through some of the twisty roads that are nearby. And worth it!! Plenty of free showers. Sufficient washers / dryers. Nice shaded picnic tables for each site. Even a games room for kids and adults alike. Their gift store had some fun & cute things too.
Michele TF
KOA Rapid City/Black Hills was one of our best campground experiences ever. Spotless facility, quiet grounds, and even a full hot breakfast was available for a bargain price. The shower stalls were private, with a locking door and dressing area with bench and hooks. Reliable hot shower. Heck, even the shower curtain was the perfect length--neither so long that it piled up nor so short that the dressing area got wet. Staff was cheerful and efficient. Well done!
Tracy Laughlin
Amazing staff! Very helpful! We had an issue with our truck and Mike went above and beyond out of his way to help us! Very well kept campground! I would highly recommend this location to anyone wanting to stay close to the Black Hills! Also their breakfasts are amazing! Pancakes are huge!
Paul Harling
Google navigations made it very simple Android about to get to my location