Silver Birches

Deborah B

We arrived to a run down office with garbage bags torn open all over the front. We went around the garbage to a boarded up office. I couldn't believe it but it went downhill from there. Avoid at all costs as the cabins are not liveable.

Caleb Caron

Having worked at a resort in near Northern Ontario for nearly 5 consecutive years, i would like to believe i have a good understanding of what it is like to keep and run a business such as this. Rachael kindly offered us a tenting spot for our impromptu trip to the island. She was extremely kind and determined to find us a solution that we would be pleased with and we certainly were. Despite some reviewers claims, Rachael and her team at The Silver Birches Resort are fantastic. A wonderful location with lots to explore nearby, amazing scenic views to relax within a quiet, rustic and cozy Ontario cottage setting. We definitely intend to return again for our next stay on the island. Thanks to Rachael and her staff for giving us a memorable stay.

Carmella Egan

We enjoyed our stay in cabin 11 ..the jet tub was great ..no heat but we were prepared for that .it was secluded the host and her helper made us feel very welcome .it's not the Ritz but a great place to rest your soul

overcomer1john5

Our experience at this resort was NOT GOOD. Was very difficult to find the location on google maps. Once we found it, things went down hill. We were greeted by a woman that just lost a close friend (our condolences). She had a young man bring us to our cabin and it was frightening how run down the cabin was. Looked like it hadn’t been cleaned in months. Very dated and worn out. The bedroom had one bed in the middle that had no bed coverings and a large rip in the side of the old mattress. Smelled very bad. Then when we went to let this woman know that this was not acceptable, she proceeded to try to help us but a very rude, disrespectful young native girl was blaring music so loud that we could not even speak. The woman tried turning it down but the young woman persisted to turn it even louder then a fight was about to break out amongst them. We could not get out of there fast enough. Very negative vibe

J S

Where do I begin when describing this horror-show brought to life as a “resort?” It’s hard, because we collectively assume that a resort would typically provide relaxation and an escape from stress, as well as customer service that enhances the experience, and clean, comfortable accommodations. You’ll find none of these at Silver Birches. The sad website, likely designed by the clueless owners themselves, and the multiple degrading reviews on various social media and travel sites, should have been my first clues that this place was sketchy. First, the owners themselves are what I would politely call “unstable.” Joe, the husband, is an angry man, prone to erratic behavior and excessive drinking, and Rachel, the wife, writes bizarre replies to negative reviews blaming every flaw on the guest. Kind of the opposite of “the customer is always right.” She has an enormous chip on her shoulder and doesn’t belong in a customer-service industry. The grounds are located on a rocky point with no beaches or amenities with a few run-down cabins that are dirty and in need of repair. Otherwise, there are bare campsites where the low-rent guests pitch a tent of park their RV or trailer. If you question the cleanliness or disrepair, you will be rebuffed by the owners with a statement along the lines of “We don’t acknowledge “grumpy people.” Read this paragraph from their website for some insight: “Warning: We try our best to please everyone and are looking for laid back and easy going people who are "Silver Birches Material". If you're a high maintenance person who likes to complain about the state of our resort or are afraid of the quiet, bugs, animals, or don't like getting dirt on your shoes or sitting on a rock or hearing other people having fun or even if you don't like reading this paragraph then we strongly advise you to go somewhere else.” Our cabin was filthy, and a request to have it cleaned was ignored. Despite the website stating that there is “No loud music or loud noise after 9 pm”, we were kept up several nights with extremely loud and annoying dance and club music, and when we asked for it to be turned down, or off, we were blown off by the partiers. There are also a few residential properties adjacent to the resort with large, barking dogs that howl all day, as if they are tied to a tree. We heard non-stop barking. Also, know that this resort attracts bikers (Hell’s Angel-types, not bicyclists) and a heavy drinking crowd, so make what you will of that. We saw a pretty rough sampling of guests during our 3-day stay. Thankfully, we had other stays arranged in the area, so our whole vacation was not ruined by this incredibly poorly-run property.

Avoid this awful place at all costs.