Reviews

Chad McCracken

If you have dogs and are planning a trip here PICK ANOTHER CAMPGROUND. All paved campground too hot to walk dogs to the dog parks(they even warn you) they have 3 dog parks that smell like urine. They warn you not to allow your dog to “go” anywhere but the dog park. I went to the manager to suggest they include arrival instructions on the pre arrival e-mail they send you with other information. As when you pull in it’s a sharp 90degree turn (which according the manager himself they have had numerous accidents) and you a required to pull forward and wait in your vehicle. The manger rudely stated that was not necessary to put that in the email because it’s covered when you make your reservation. In our case we made it 6 months prior to our arrival and I have no notes starting their instructions. He then stated any suggestions I had was not going to matter as he runs a successful campground and knew what he was doing. He indicated I was only one of 3 people on years that had an issue at the entrance. This would be a great place to stay if you want to use pool have no kids(they offer nothing for them to do) or dogs. As the manager told me I do not need to come back and trust me I won’t be. I have 40 years in management in customer service and hospitality management and after being a full time RV’er for over 10 years this was the worst experience I have ever experienced from a manager in a RV park.

Sharon H

This was a very nice place to stay while visiting the Reno area. It is a bit cramped but we had no problem navigating and parking our 42 ft. Class A. There is an escort to your spot and I like that service. We didn't use any amenities but looked around the store and they had a nice selection of things. The ground were very tidy and clean. There is a rule about dogs only using the dog runs. I understand this to keep the area clean and we have stayed at campgrounds that have similar rules. This is the strictest park we have ever stayed in. For a two night stay this was tolerable for us and our dog but I wouldn't want to have to do it longer. We were lucky that we were right across from one of the dog runs. That is the reason for a 4 star rating versus 5. The dog run was good size and well kept. We would walk our dog down by the marina.

Alicia Beltman

Not a very relaxing campground. They have 2 full pages of rules for kids and dog's. You don't dare sit outside with your dogs, if they pee outside the dog park, it is a $50.00 dollar fine. On numerous occasions we picked up other dogs poop in the dog parks. I understand they want a clean park. Campers come and go all day, so you constantly hear the leaf blowers, staff ride their golf carts up and down the streets, all day. It feels like they are just watching for a rule to be broken. The park is over run with silk worms. We even had some in our camper. You can hardly walk thru the park without running into webs or worms.

Cheryl Chapman

This is a nice clean place if you are passing through for the night. If you have kids or dogs, not fun. The dogs have visit a very small area to relive themselves which is all dirt. We like to walk our dogs and can only walk to where every other dog in the RV parking lot has to go.

Carl Carlson

“To Pee or Not to Pee, That is the Question!” We enjoyed the service we received and the brightly sanitary restrooms were quite impressive and always available. Great, free showers too, with plenty of hot water. These facilities (3 restrooms) were so clean, but underutilized. Grounds are well maintained and clean. Each lot has a small artificial turf area with a picnic table. Very nice, but it’s “a double edged sword.” Obviously, they do not want your dog peeing on these mats. But there is no grass area in the whole park including the 3 dog parks on the premises. Our dog did not pee for 2 days, even walking her to the vacant lot across the street. $50 is their fine for your dog peeing in the wrong place! We did enjoy our stay, eleven though we had to vigilantly keep an eye on our pet. They probably would do everyone better by forbidding guests with furry companions.

Gary Micallef

I have to say I have stayed at this park numerous times. I have thrown in the towel. The management is not at all accommodating, they are rude and have the immediate attitude that if you question anything you can just get out! Many people were talking in the park that they did not even feel welcome! Try another park that cares! Horrible management!!!!!!!

Darlene schwarz

We couldn’t even call because their phone was disconnected

Brad Voigt

Read the 1 star reviews! The owner and wife have serious emotional problems and customer service issues. The resort looks like a great place to stay. Well maintained and decent sites, but a bit close together. Our experience was horrible from the moment we met the owner. We drive a semi and pull a 41' fifth wheel. We ALWAYS tell the park how big we are and in 2 years of full time RVing have only been turned away once (for having a dog over 40lbs). We park. Hostess says AWESOME rig and wife goes to check in. Golf cart pulls up. Owner jumps out and yells at me...you're not staying here, you're too big, unless you buy a second site. I said we could park the truck elsewhere. He goes ballistic and walks inside to scream at my wife who is registering. He called her a LIAR when she said, we told the staff how big we were. Wife asked for a refund and he continued to yell at her, then came out and yelled at me to LEAVE. I go inside to see what the problem is and he yells GET OUT OF HERE! I say I'm checking on my wife (who is trying to get a refund). He says he's calling the police. I leave and wife comes out, quite shaken but says the (embarrassed) hostess promised a refund. WOW. Please read the other 1 star reviews. I think physically, it's probably the nicest RV resort in Reno but it has the WORST owners, who I would describe as borderline psycho. Beware!

Carla Frakes

Spent three nights here. Park is one of the cleanest, most well cared for "concrete campgrounds" I've ever been in. Their staff is friendly and always working. The grounds are immaculate. Easy to understand their ratings. Great laundry room and several dog areas. As we were leaving, our hydraulic jacks went nuts. The staff were helpful in referral to a mobile RV repair company and we were on the road three hours later. Not a fan of "concrete campgrounds" but Sparks Marina RV is definitely a 5* if in area.

Michael Devereaux

I don’t understand the negative reviews at all. This place is great. We were greeted promptly by a host in a golf cart who got our name and showed us to our spot. I didn’t even have to get out of the RV. The spot and park are lovely. Very very clean grounds. Artificial turf grass at each spot with great trees and landscaping. The shower room and bathroom were some of the cleanest public facilities I’ve seen. They do have a 10 year rule regarding the age of your RV but as long as yours is not in disrepair it should be fine. Ours is 27 years old but is clean and maintained and they didn’t think twice about it. We felt welcomed and we really enjoyed our stay. All for $50 a night this was easily one of the best parks we’ve ever been to. If we find ourselves in Reno again we will surely stay here!