Reviews

Catherine Cummins

The Canyon RV Resort & Campground is Radium's shangri la - a green oasis in the heart of town, hidden from view and protected from road noise by the most gorgeous forest of trees. Big horned sheep and mule deer graze among the sites and the gentle sounds of tumbling Sinclair Creek lull you to sleep. The sites have been so well developed, tucked into the topography, large enough for privacy with a paved patio surrounded by lush green grass and a gravel parking spot. The owners and staff are really friendly and keep the whole park so organized and tidy with the cleanest washrooms/free showers and the washers are the cheapest we ever used at $2. Beyond that, the scenery is spectacular with a view of Mt Berland, the Brisco Range and Sinclair Canyon plus craggy Hoodoos. Great job, Team Canyon!!

Kayla Herman

Beautiful campground, but poor customer service. Booked a site for my family weeks in advance, picking a site that worked best for our family. This site was confirmed and booked by Canyon RV the same day it was requested. Weeks later, with two days notice we were advised that our site was changed to one which was not ideal (very close to the other trailers, some sort of building or storage shed on the site and by a road with more traffic). We were told we were moved because the people staying ahead of our reservation at the site we booked wanted to extend their stay at the last minute and they didn’t want to move sites, so our reservation was changed. We were advised that they looked to see if we had stayed there before and since we appeared to be ”new” customers they had no issue with moving us and letting us know after the fact. When we reached out to discuss our disappointment we were told they need to maximize occupancy and would cancel our reservation as they didn’t think they were a ”good fit” for our family. While I understand there is a clause in their booking agreement that allows them to substitute sites, I assumed this would be due to a site not being operational, not because someone wanted additional days added on to their stay near the end of their booking - at the expense of others who booked well in advance. I would describe our interactions with the staff/owner as defensive and confrontational, despite initially reaching out for clarification and to gain understanding. I did get a response, however no remedy to the situation was made and our camping plans this weekend were cancelled as a result (the reply stated they ”completely missed the message that Site 55 was the only site in the campground that would accommodate your family”, and is hard to determine this is genuine or sarcastic with how it is worded). Sad experience as I have always had good dealings and memories here previously, and disappointed that I will likely not return with my family as a result of how we were treated. There are many beautiful places to camp in Alberta and BC and we are happy to give our business to places that are kind and thoughtful in their interactions and dealings with customers.

Moira Spooner

What a beautifully maintained campground... The staff were gracious and professional, friendly and helpful. It's a very pretty spot. The washrooms and showers immaculate! It was quiet and everyone respected the rules. The only reason for not giving a 5 is that we were in #82 and very close to our neighbor. It's not what I'm accustomed to as far as camping goes. We will scope out larger sites and try that next time. Thanks for the lovely time!

Bill Wilson

Rolled in with our trailer thinking we had a reservation but I messed up and we did not. The young lady, Brooklyn, was so amenable and kind she was able to work it out for us. Marvelous RV camp ground just outside the village and down in the canyon by Sinclair Creek that runs right through the campground. Green and lush it's like a golf course! 😁. Huge sites well spaced and landscaped Green grass everywhere just a delight to walk around. Washrooms are nice and they are clean ( they could use seats in the showers though as old folks need to sit to get their shoes on and off safely). There is a path from the campground up to the village that's not far. Peaceful and Quiet down there. This place is a gem and we'll cared for. We Love it here, Recommend 👍

Lisa M

Highly recommend!! We recently stayed here for two nights and didn’t want to leave! We were in #23 and loved how we had our own little plot of grass, tree and privacy with the shrubs between sites! The grounds are very well maintained and the staff are super friendly! There is a reason availability is hard to come by here. Beautiful all around! 10/10!!😍

Kardo Riju

Fix your reservation method. Tried calling your office phone since 5th Feb when you started "taking" reservation calls but the phone is busy from 9-5 all the time/every minute!! The only time you could get to the voicemail is before 9am and after 5pm, Seriously!! "One employee and one phone" is your excuse on the voicemail!! "Phone lines are busy and it is hard to get through" is your excuse on the website!! Heard and read good things about the campsite but this is an awful reservation experience. You beat Air Canada and West Jet by miles at the peak of the pandemic!! If you don't fix your reservation method, your glory wont last for ever. Unfortunately no "zero" star is available for reviews.

Lexie Helstrom

Loved everything about this place! Will be coming back to camp this summer! Great for families and convenient location.

Craig Fraser

This is quite honestly the best campground we have ever stayed at. We were there in late June and mid September this year. The sites are level and all you need to do is back in and set up. The sites have a great patio block area and the remainder is all grass. You don't track dirt into your RV. There is a great playground for kids, at first I thought it was crazy that it was up a hill but so nice when the sun was out. It's hard to get reservations as it is popular but we will definitely try to book here every year! Has a great short famy hike to a waterfall in the national park.

Lorette Bowers

This is a great campsite that is extremely well looked after & well run. The grounds & bathrooms are immaculately clean. Staff is very helpful and friendly. It is a very quiet campground which we appreciated. It is full hookups only. There is easy access to town & the Hot Springs if you choose to walk instead of driving.

Angela Lacombe

We’ve always loved this campground and now we love it even more! We compare all the other campgrounds with this one! For the price of a full service campground, around $50 CDN, it is always a pleasure to be here. This is not a campground that takes your money and does nothing with it, they just did enhancements to an area we used to stay (site 6) by the river. They took the gravel out and put an asphalt road, our small site disappeared but there are 2 bigger ones on what used to be either side! They continuously keep up the entire campground, the lawns, the flowers, the trees all very well manicured and maintained, the bathrooms and showers are immaculate! Kudos to the owners for doing all that they do, it’s truly always a pleasure to stay here! You will not be disappointed!