Reviews

Trish White

The staff was RUDE as all get out, but I’ll get to that after I list the smaller issues. The hot water ran out after washing dishes and one hot shower for our child. Supposed to house 10 people in that cabin. Cabin had no working TVs, one remote with no batteries, called help desk several times before arrival to discuss booking, no return call after leaving more than one message until after we arrived — and get this…My phone rang twice and as I picked up they hung up. So we tried to make the best of it. The “spooky trail” — more of a three step walk. Lasted 5 minutes. This place has severely gone down hill. Also! To make it even better, when I tried to give feedback at checkout, the lady (skinny dark hair) got into an argument with me and my husband! In front of other guests! So I tried to cool it off and told the man either you can take my feedback or not. And then he made excuses and said they cared and gave me his general managers number. Sigh. This used to be an amazing place that we enjoyed going to every year. Never again. I’d rather tent camp, roughing it on the Appalachian trail with a grizzly bear. Pretty sure that bear would treat us better than the staff at this location.

Jeffery Moore

The amount of paperwork required to stay at this campground is excessive. A normal reservation process and then 3 additional waivers (pet + cabin). Never seen anything like this at a campground before. The waivers alone took like 20+ minutes out of my day! The arcade depends on wifi, and it wasn't working most of our stay. The person working the Ranger Station kind of shrugged this off and told me I should call the company Venco. She did not offer to help at all. When we called, we got a recording saying that they're only open Mon-Fri. We purchased credits for playing arcade games but weren't able to use most of them, so we just lost that money and barely got to play anything. The atmosphere at the campground is fairly unfriendly in our opinion. People speeding around in golf carts at all times, but our kids kept getting scolded for riding bikes faster than 5 1/2 mph, a speed nearly impossible to stay under on bike. I doubt any of the golf carts or cars got the same scolding, and we definitely know a lot of them were going 15+ mph. Staying here is too expensive. Lastly, it's quite unexpected that when you reserve a specific campsite, you actually aren't guaranteed it unless you pay extra money. "Reservation" is supposed to mean that you're paying ahead of time to get a site. Charging extra for that is just ridiculous.

Rick Concilio

staff was very, very knowledgeable and very, very polite starting from the check-in to maintenance to the general manager to the assistant manager. Everyone was very very nice bathrooms were very clean. They are going to need to be upgraded soon. I think that management has done a great job and having a staff that loves their job means a lot. This place will be top notch if they continue on the route that they are on. Thanks again. Enjoyed our stay. Wish you all the best.

Duane Bucher

Stayed 6 nights, campground was clean, staff was super friendly and helpful. It wasn't very busy when we were there as it was mid September, pool was closed. A train goes through the area almost every night which you hear from the campground. Under new owners just recently. Within 5 miles to Natural Bridge which was awesome! General store Natty B's cafe was awesome stop also!! If I was going back to Natural Bridge, I'd stay here again...

Renae Johnston

Not my favorite campground but it was decent. I saw photos of a giant blow up thing in the lake and the kids were excited. We got there and that was nowhere to be seen. The slides for the pool were closed and apparently close before the pool itself closes, know if your kids want to enjoy that, don't make day plans because by the time you gets back, the slides will be closed. The bathrooms were decent on Wednesday and I have to say, by Friday the bathrooms were so disgusting I debated if I should even use the showers, like super nasty, poop it half the toilets, God only knows what was all over the floors. They did seem to clean them by Saturday, I think they just need to get someone out there more often to clean them. People are nasty and it shows. We didn't really use the pool at all because there's just not enough space and too many people in the pool. They should probably invest in another pool on the other side of the campground to avoid over crowding, because the pool is not that big to begin with. Put put was fun, even though some of the holes would steal your balls, other then the last hole. But as far as the positives. The lake was lovely, the views are amazing and nearby attractions are a lot of fun. The campground is quiet and the kids really enjoyed the blow up, bouncy thing and the park as well, we also really enjoyed playing volleyball by the lake.

Chris Hambrick

Just like all private owned campgrounds, campsights are very cramped. They have you stacked in like sardines, I guess every square inch of space is utilized to make as much money as possible. That being said seems that everything is taken care of, seemed very clean. During our stay it was not very crowded, I definitely wouldn’t wanna be there on a sold out weekend. Bath houses were very well taken care of and clean, super private bathrooms. Now to my biggest complaint, the jumpy pillows are extremely dangerous. I took my 3 year old daughter to them and although she loved it I was afraid for her Saftey. There was probably 20 kids on it and not an adult in sight. So they was wild, throwing rocks, doing flips and somersaults on it exactly everything the sign says your not supposed to do. Why is it I’m the only parent that is concerned for child’s Saftey, I witnessed one adult come by on golf cart and drop off 4 kids all looked to be 5-8 years old and just leave. Needless to say I wouldn’t let my child play on them after that. I think I’ll stick to my state parks

Melody Osborne

Hot and boring in April. -It was 79 degrees, sunny and very warm- kids would have had a blast if they opened the splash pads. But alas, they won’t open until Memorial Day. -We went there specifically because our son likes to fish, only to find out after spending a hot day without a fish in sight that they “will be restocking the fish pond in two weeks.” -The putt putt area really needed some shade trees (and golf balls). -Can’t buy firewood in the evenings. -Overall, I could see it being fun during the summer, but other than that, this Jellystone is not a destination place in itself, especially since campers are on top of each other here.

Joanne Jones

It was wonderful. Staff was great. Will come back soon as we can for sure loved it

Kimberly Rados

Big.

William Tyler

It wax the best place ever