AAA Quality Self Storage

Vicha L

This storage is very clean! I appreciate the customer service given by the receptionist and the gentleman that showed us the units. The process was very smooth I recommend doing a walk-in better than online.

Michelle Tek

I'm so happy with the cleanliness and customer service here! Brenda in the office and Tony were so helpful! We had a little bit of water leak into our unit, which has never happened before in the 2+ years we've had the same unit. Tony was quick to clean it up. He checked around to make sure he got everything and asked us to check and make sure none of our property was damaged (it wasn't, thankfully). I wanted to switch units, just in case. Brenda made sure we got the best bang for our buck size-wise, that we got a unit close to our old one so we didn't have to move too far, and really just made sure we had anything and everything we needed to make it as easy as possible for us. Outstanding customer service! Also, this is the cleanest storage facilities I've ever been to! No trash, no bugs, and no funky smell. IYKYK. Highly recommend!

J. Clay

I was in need of another storage space as an alternative to Extra Space Storage whom I have been with for many years. I remember when this AAA facility was built years back but it wasn’t until recently that I made the switch, and soooo glad I did! Brenda Chavez is the Manager and hooked up a great deal for me with great service. The units are modern and climate-controlled (unlike my old unit at Extra Space) and there are better access points for entry and parking. AAA Quality Storage Long Beach and Miss Brenda are top notch!

Sara Fairman

Writing this review as a business Tenant who's rented here for over 2 years. We are now leaving to go somewhere more SECURE. The manager plots to steal items from people if they are left behind. So make sure you do not leave NOT 1 crumb behind! She likes to wait and see if they ask for the item and if they don't there's her big chance! She won't call you right away and likes to think the tenant maybe forgot about the items. Since I've rented here There's been units on the first floor that have been robbed many times for people leaving doors wide open & stories I hear from other tenants are not great at all. Very risky thinking your items are secure with a code people can easily guess. Every time a partner of my firm come to the storage to pick up items we need for the office the doors are always wide open!!! I'm sure all these people do is judge and talks about every single person who walks into the office. They have nothing else to do. The customer service is outrageously fake it's ridiculous. You can never get a hold of the office to make a payment. All the employees just look so unprofessional. No dress code, no morals or respect. Just know once you leave the office a judgment will always be said about you! This makes me really sad of how horrible management is. There are NO RESTROOMS!!!! These people have no lives & instead of watching the cameras to make sure our items are safe they just watch the camera's to judge other people. It happened in front of my own face once while I was over hearing the conversation just simply grabbing a dolly!!!! When I left I felt disgusted. I left with me being sure this wasn't a professional business. It's sad because this business looks as if it ran off of friendship instead of professionalism & doing the right thing! Me, my partner and my business will definitely be going else where! Check other storage locations else where, If you care about your items do not bring them here!!!!

Rochelle Howard (Soldier4prayer)

Absolutely the best storage place ever with exceptional customer service. They keep the surroundings “clean as a whistle.” I’ve had other storage facilities that neglected the property and just didn’t seem to care but the moment you enter the office here and once you your a unit you’ll see the amount of care that goes into this place. I’ve used them for a couple of years now and would recommend them highly.