Central Self Storage

Norman Paine

Rented a U-Haul truck and soon after got caught in heavy rain with no windshield wipers! I would think that after so many years in business, U-Haul would have instituted a simple check-list to perform before allowing equipment to be rented. The manager at Central Storage acted like she couldn't have cared less that I had to deal with a potentially dangerous situation.

Sydnie Kleiva

I will never do business with this company again. No one shows up on schedule, answers the phone, or returns messages. VERY unreliable.

Jupiter Universe

The person called Sam who manages this location is the most heartless person I have ever spoken to who prioritizes taking 160 dollars from someone, rather than taking responsibility for poor management of this location. I ordered a Uhaul, and no one ever showed up to give me the keys. I reschedule next day I can and grab almost everything out, but leave two boxes for a final day. Unfortunately I have come down with covid and I wont be able to pickup my boxes. I cannot afford this additional fee, but I also cannot get these boxes. Sams response was, “Well, that is your choice.” Her offer, an extension of two days that still is not enough for me to clear covid. I asked if she could even just throw the boxes in the closet. Or perhaps the 3 units that have been empty the entire 8 months I have been renting space here.

Alison Luke

I only gave the second star because it seems fairly secure. In the 18 months I was there the price tripled. Almost $200/mo for about 3×6, ffs. Someone is always breaking the gates and the tenants pay for the damage. Every. Single. Time. Charge your insurance not your tenants. The units are tiny and have odd poles making it very difficult to store your belongings. Use a different place! Edit: start a different review page for Samantha. She's on a different level and needs to CEO something with higher earning potential.

Robert Evans

Samantha is FANTASIC! Samantha is 10 stars. However, the assistant manager is really rude, treats people disrespectfully and is condescending. She cancelled my complementary truck for my planned move in and then told me that I didn't have a reservation, I must have called another center to reserve it and claimed that I never left two voice mails to confirm because she checked the machine when she got there and there were no messages. I explained that I did not call to make the reservation, I was in the office and made the reservation with Samantha IN-PERSON! Instead of apologizing, she told me the same thing AGAIN! She continued to say I must have called another center. This in spite of the fact that I explained over and over that I made the reservation IN-PERSON. I left angry and frustrated. Since she had told me that I must have the wrong phone number, I called again. Guess who answered the phone. I feel that she canceled my reservation because it was "complementary", erased the two messages I left, lied to me me about the above and tried to make me feel stupid by saying over and over again that I must have called the wrong U-Haul center. We moved to another storage facility where they understand customer service and are nice people. The assistant manager deserves to be unemployed!