CubeSmart Self Storage
Cubesmart Self Storage Washington DC is a self-storage facility located in the heart of the nation's capital. Our facility offers a variety of storage solutions to meet your needs, including climate-controlled units, drive-up access, and 24-hour access. Our friendly and knowledgeable staff are here to help you find the perfect storage solution for your needs. We also offer a variety of amenities, such as packing supplies, moving services, and online bill pay. Whether you need to store a few boxes or an entire house, Cubesmart Self Storage Washington DC has the perfect solution for you.
Amenities
- 1. 24-Hour Access
- 2. Climate-Controlled Units
- 3. Drive-Up Access
- 4. Online Bill Pay
- 5. Month-to-Month Leases
- 6. Security Cameras
- 7. Wide Driveways
- 8. Moving Supplies
- 9. Boxes and Packing Supplies
- 10. Free Lock with Move-In
- 11. On-Site Management
- 12. RV, Boat, and Vehicle Storage
User Reviews
Rass Bariaw
1. The facility is indeed mostly well lit and appealing. However, the storage units are advertised as climate controlled and they are NOT. Instead, it is hot and humid in the summers, cold in the winter. 2. CubeSmart baits and switches. Bait and switch is a form of fraud where customers are lured into paying for service at an attractive price, which price then increases arbitrarily to exorbitant amounts. We rented space for about $160, and about a year later, the price reached $270. We politely enquired about this extortion but management said it's in the contract and CubeSmart can raise its prices whenever it wants. CubeSmart was not experiencing any sudden or acute increase in the cost of conducting its business. They were just gouging a long standing customer because they could. 3. Because CubeSmart declined to lower the exorbitant price increase despite lengthy discussions, we rented a smaller storage unit within CubeSmart for about $145. However, CubeSmart raised their prices again within about 6 months, this time to $200. 4. We confirm the comment by another customer about the Asian manager who was condescending and supercilious to the point of vulgarity; one can be vulgar without using four letter words. 5. Therefore, if you want a storage unit for a few months, CubeSmart might work for you. Otherwise, prepare to pay extortionary and exorbitant prices.
Ellen Ruppert
I stored my things at CubeSmart for a year and had a wonderful experience. The manager Desmond is very helpful and friendly. When there was a possible leak in my unit he was very communicative and respectful of my things (it was coming from one of my boxes not the facility). He also helped me change the lock on my unit when I was out of town promptly and kept me informed every step of the way. The pricing is fair and the facility is clean. I would (and have) recommend CubeSmart R St to friends and family. 5 stars!
Lancy Liu
The office management and the facility storage at this cubesmart location is excellent. I had to store some items for almost a year and had no issues with dust or pests in the storage shed. I was able to get a good rate also! Thank you Desmond.
pamela schmidle
Cube Smart on R St NE, DC was super clean and well maintained! Desmond, the office manager, was so very helpful as was his assistant!! Highly recommend for location and service!!
Jeff Relyea
Unfriendly. Raised rate 50% in 6 months without notice. I asked if there was an error on my account. Desmond told me to wait to pay until the bill was adjusted since they’re required to provide 30 days notice and I hadn’t received notice. Meanwhile Desmond put a lock on my unit without notice even though we spoke on the phone and he emailed me to let me know my adjusted bill was ready. Paid bill the day after he emailed me. Closed on Sundays yet door says open 11-3. Had to reschedule flight because I could not get my gear out - due to the lock - Sunday before flight. I showed up to my unit to find a lock without any heads up.