Desert Willow RV Resort

Rebecca Alm

Called to make a reservation and the person I spoke to was very nice, said they had plenty of sites and no need to make an appointment prior to coming in. When we actually arrived to make a reservation 2 days later, we were greeted by Nevae in the front office and she was so rude. She said “well I don’t know who you talked to, but I’m telling you, you need an appointment”. She gave us two different rates that we’d need to pay up front, wouldn’t get us in for 4 days for the required “appointment “ and made it seem as though we were a bother tonher. Absolute worst customer service I’ve ever seen in our 15 years RV camping - needless to say we will not be staying there

Alina Jemerson

The location is perfect. It’s around a lot of stores and close to the Freeway. BUT! The manager in the office, Monica is extremely rude. She is very unkind and not helpful at all. She has terrible communication skills and lack customer service. She gives attitude every time someone address her with a concern or an issue about the property. She has consistently had miss communication regarding leasing cost, deposits and final bills. She has made mistakes and when they have been addressed, she fires back with terrible attitude, defensive behavior, and lack of accountability. This will be a great place for long term stay but she has been a terrible property manger to deal with. I would give this more stars but she has brought down the community with her negative attitude and her inability to friendly to the residents.

Christy Garrett

Jacuzzi never opened on the weekends never open the front desk, front desk that is rude,

Erik Hostetter

Quiet community, centrally located in Hesperia. Walking distance to Target, several restaurants

Gabriela Meza

It's a quiet place and full of nice people we love living here. We want ti live here forever

Gabriela Meza

It's a quiet place and full of nice people we love living here.

Jchw Jchw

This place has fallen apart. Noone cares but the maintenance guy. The front office is lazy and unprofessional. The bathrooms are disgusting. You are lucky to get laundry and bathrooms open if the maintenance guy is on vacation because the front office won't

Angela Smedley

Plenty of spaces available, never full. Price is decent I'd say far stretch from a "resort" .....the pool table room is so dirty and gross like it hasn't been deep cleaned in 15 years! Terrible. Everything is outdated and hanging by a thread. But for the most part everyone keeps to themselves. Just don't be late w a payment cuz they'll kick you out and not renew you. Even though they made $100 bucks off it. And never let you know it would effect your renewal. So at least I'm given ya heads up. This should be last resort only!

JERMAINE WEBSTER

So I was interested in putting my 38 ft fifth wheel there I was told that they accept 2007 and after paying an extensive amount to get it towed there and getting the almost $900 money order as a insisted had to be a money order I was there with the tow company ready to move in and they told me nope we only accept 2012 or newer I've never been so devastated in my life the staff there is very unprofessional when I started crying the lady looked at me with this smirk on her face like she was happy I was crying and I asked her why wouldn't you tell me this before I bought the money order and had it towed over here they said what you should have inquired more I asked her over and over again I know I did if they accept the 2007 fifth wheels and they told me yes which they don't that was a lie I WOULD NOT rent here if I were you

Sonia Shangosito

There's a lot going on here. Since COVID-19 started, the office is always closed. The manager Monica Steel is the worst manager we have ever had. The property looks like a dump, homeless people are always coming into the park in the pool and restrooms. They even come and sleep in your space. The gate is always open there is no security. My neighbor had his bike stolen. There are many permanent residents but the new ones can only stay for 6 months and then they have to move out.