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Otter Self Storage
Otter Self Storage Aurora CO is a secure, convenient, and affordable self-storage facility located in Aurora, Colorado. We offer a variety of storage solutions to meet your needs, including climate-controlled units, drive-up access, and 24-hour access. Our facility is equipped with state-of-the-art security features, including video surveillance, keypad entry, and on-site management. We also offer a variety of packing and moving supplies to make your move easier. Our friendly and knowledgeable staff is here to help you find the perfect storage solution for your needs.
Amenities
- 1. 24/7 Access
- 2. Climate-Controlled Units
- 3. Drive-Up Access
- 4. On-Site Management
- 5. Security Cameras
- 6. Online Bill Pay
- 7. Boxes and Moving Supplies
- 8. RV and Boat Storage
- 9. Vehicle Storage
- 10. Free Move-In Truck
User Reviews
Jeff Nelson
DO NOT USE!!! Absolutely terrible service. A vehicle next to my camper was burned to the ground and they didnt even inform me that my camper was damaged. Customer service was rude and didnt own up to their mistakes, even told me that "customers come and go, we wont miss you". No one works at the location so no one even checks things out, the whole lot could have burned down and no one would know. Be warned, do not do business with them.
Jonathan Zook
Good customer service. Minor hiccups getting the unit rented, but Otter Customer Service got it straightened out for us. I would recommend them for anyone's storage needs.
Mike Benner
Since otter storage took over, nothing but pain. First they call and harass me about a bill that they messed up. Once I provided the contract they finally stopped harassing me, but I had to provide the paperwork. Then the gates broke for weeks. No security. Called support and they just asked if I had anything stolen. Since not, they just didn’t care. Sprinkler lines froze and caused ice everywhere that they didn’t take care of. Horrible horrible horrible.
Elijah McKnight
Called to speak with store manager several times and left several voicemails and received no call back, customer service is terrible. Also someone damaged my key hole and ripped of the door handle trying to break into my RV. There is absolutely no security or security cameras at this location. On top of all this they do not keep up with this lot at all! Divider lines are all broken and fallen apart.
Bill Benson
Just moved our camper out of this storage” location. After several break ins’ and continued damage to our RV, we have had enough. As stated by others, Cubesmart can’t, won’t or doesn’t care. The response I get, is that the owner won’t do anything. There isn’t any working security cameras on site. The security “fence/wall” is falling down, and has several holes in it. There isn’t even a barrier on the west side of the property. Trash, literally everywhere. In less than a year, our rent has gone up almost 100%. What do you get for that? Damaged and stolen property. DO NOT GIVE THIS PLACE YOUR MONEY AND THIEVES YOUR PROPERTY. Go elsewhere.