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Prime Storage
Prime Storage Baltimore MD is a self-storage facility located in Baltimore, Maryland. The facility offers a variety of storage solutions for both residential and commercial customers. Customers can choose from a variety of unit sizes, ranging from small 5x5 units to large 10x30 units. The facility also offers climate-controlled units, drive-up access, and 24-hour access. Prime Storage Baltimore MD also offers a variety of security features, including 24-hour video surveillance, electronic gate access, and on-site management.
Amenities
- 1. 24/7 Access
- 2. Climate-Controlled Units
- 3. Drive-Up Access
- 4. On-Site Management
- 5. Security Cameras
- 6. Online Bill Pay
- 7. Boxes and Moving Supplies
- 8. RV, Boat, and Vehicle Storage
- 9. Wide Driveways for Easy Access
- 10. Flexible Lease Terms
User Reviews
Carol Ait Ouakrim
If you want a storage place that constantly raises their rates, then this is the place your looking for. Rent tripled in the first year. Can't get ahold of anyone in the office. Get the call center but no one returns your calls. Terrible service. Stefan was the only person at Prime who was a help to us.
William Wilkinson
Maryann was great! She helped my grandsons get set-up quickly, got us all squared away, and later helped us close-out. All done with a smile! What great service. Thank you, Maryann.
Felicia Malinowski
This is absolutely the worst experience I have ever had with a storage unit. First they rented me a unit with a broken door. I paid extra to have anytime access and the code didn’t work. They were very unapologetic and didn’t even try to compensate me. I ended up losing half of my stuff after moving out of my apartment because of it. They did repair the door within a couple days. Fast forward almost a year later and I go to get stuff out of my unit. The unit had been emptied, swept clean, and had a dresser and nightstand in it. They once again were not willing to do anything about it. I highly suggest you not use this facility. Update: 6-12 No one has reached out to me!
Michael M.
Dont erase reviews. Its dishonest. I recently rented a storage unit and found bird and mouse droppings I had to clean out of my unit. Only used for a month barely. I posted about this earlier. Review was erased. In edition-customer service had an attitude and was condescending. Update-closed out my unit a mont ago, still being charged? Had to talk to 3 different people to do it and remember clearly. Run a better business and clean out your facilities. Cheers.
Hope Saige Perry
I am so frustrated with this place, that I am ready to loose all of my grandparents belongings. Back when it was just changing from S&E Mini Storage to Prime Storage, I was paying $114 a month. I asked them “I know how some places switch ownership & end up being greedy owners & end up raising prices, is that going to happen here?”, I was assured No, it will not. Prices will stay the same. Then, it goes up. I don’t say anything. Then it goes up again. Now, again. I was told 2 different times, by 2 different people that it wouldn’t happen again, to “Not worry”. I live on $700 & something a month. I am trying so hard to not loose my grandparents stuff. Then, my property is damaged. My grandparents owned the bed the Duchess of Windsor was born in, but it’s ruined now. It looks like someone tried to pry the door open. When I called & asked what I can do, I was given two different answers. 1. Nothing, we can put you in a new unit. Then I was told I pay for insurance, so that I can do something about it. So which is it? Goes to show who cares about their customers & whose in it for the greed. If I stay here, I’ll be paying $500 a month!