Prime Storage
Prime Storage Malden is a self-storage facility located in Malden, Massachusetts. The facility offers a variety of storage solutions for both residential and commercial customers. Customers can choose from a variety of unit sizes, ranging from 5x5 to 10x30, and can also choose from climate-controlled and non-climate-controlled units. The facility also offers a variety of amenities, including 24-hour access, online bill pay, and a free moving truck. Prime Storage Malden is conveniently located near major highways and public transportation, making it easy to access.
Amenities
- • 24/7 Access
- • Climate Controlled Units
- • Drive-Up Access
- • Online Bill Pay
- • Security Cameras
- • Wide Driveways
- • Moving Supplies
- • Boxes & Packing Supplies
- • RV, Boat & Vehicle Storage
- • Month-to-Month Leases
- • Military Discounts
- • Senior Discounts
- • Referral Program
- • Free Move-In Truck
User Reviews
Dylan Wolff
A few problems with this location The main one is that is feels unsafe. I’ve had several very uncomfortable moments with a blacked-out car driving slowly and repeatedly past my unit after hours. I’ve lived in some pretty rough neighborhoods, so I’m not easily phased, but I also trust my instincts and it felt like the unit was being cased. This happened on several occasions, including once when I had a friend with me, and she said her instincts were screaming at her to get the hell out of there. I was also told by a helpful employee that the area had problems with safety. So something to keep in mind. The other is the rent increases. Prime increased my rent 35% in 12 months. Most storage units do this, but not to this extent. I’m not going to pay $250 for a 10x10 when their online price is $120. I moved my stuff to a safer, much cheaper indoor facility in Boston and feel much better
Joe papa
T.Parker is the Manager at Prime Storage, she went above and beyond to secure my Unit, it was a snowy day, thought I was going to be late, called her and Ms. Parker stated, “I will wait, don’t rush your safety comes 1st.” I felt that she was so sincere, when I got to Prime, she handled the whole process with ease, informed me about Insurance coverage on the Unit that would be in my best interest, she wanted nothing but the bed for me. Outstanding customer care, Hats Off!
Michael Feagley
When we called from Florida, Prime Storage-Malden had the large drive-up storage room we needed available for rental and we reserved that unit that very day. We signed the lease electronically and made an initial payment electronically the next day. Local family members and a contractor were storing boxes the second or third day, getting through the gate with ease using the entry code that was provided. The people we dealt with, all by phone, including local manager Joe, were helpful, friendly and knowledgeable. When the front gate inexplicably stopped accepting our code (computers!), the staff there jumped on the problem right away and got it solved. And the free first month's rent was most welcome. Based on my experience so far, my expectations for future visits to the facility and regular email reminders of payments due are high I highly recommend this storage place for anyone who needs off-site storage in Malden.
Richie Defranzo
A secured place where you can keep your belongings and also have it insured, courteous staff that will help you choose the right storage facility that you need, I've been there for 9 years now and I have not had a problem of any sort..
elaine abreu
Tina is absolutely amazing. I had gotten a unit and she realized that it would be too small for my needs, she helped me transfer to a new one that would work better for me in less than 5 minutes. She is absolutely amazing, best customer service I have ever gotten in my life!!! You rock Tina!!!