Public Storage

Jas

DO NOT RENT A UNIT HERE. If I could leave negative stars I would. No one is ever at the front desk. My unit was broken into from the ceiling and several items stolen. I wholeheartedly believe it was an inside job. Management is NO HELP . Save the trouble and don’t even bother with this place. They should burn this down honestly.

Posh Park ATL

This location has recently changed access hours and did NOT inform its tenants. Not only is this an inconvenience but it is a direct violation of the signed agreement that was put in place when I first moved in here. I run a business and need continued access to my items. Access is now until 6p most days and 5p others. This information was not communicated by any means. Imagine my surprise pulling up at 6:30p this past Thursday to be locked out of the unit. I was unable to get the things I needed for my business which in turn cost me time and money. The facility is not well kept and there is hardly anyone ever in the office. Roaches are spotted often. When I asked if they treat the facility for bugs, I was told no. I was given the number to the district manager this morning only for the number to continuously go to voicemail. For them to have recently increased the rent by $51, the way they are running this unit is laughable. I will be moving at the end of the month. Do yourself a favor and stay far away from this facility. Let’s hope this facility is not a direct representation of Public Storage as a company.

Ron Christie

Just left this facility after reserving the unit online. MOLD MOLD MOLD as soon as you hit the hallway leading to the units you can smell a mixture of mold, pee and believe it or not feces. Whether it is the plumbing or folks living in there it is horrific. It is dark (no natural light) and reminds you of a below the ground cellar. The man who was disputing his charges for incorrect billing stopped me outside and told me that he had to through all his clothes away after renting there for several months due to mold, and that what little he did bring home began to spread mold in his home. I will not be moving my things in here. I will call customer service and cancel and will post how that experience goes. I so which that I had taken photos but I still have my access code so its not too late just whether or not it is worth the drive.

Tiffany Mathis

This has been the most horrible experience I have had with this Public Storage. I NEVER write reviews, however this one has to be written. When I arrived to this unit, it was filthy, very unclean and reaked if cigarette smoke. I immediately canceled my storage space and the next day contact customer service and the facility. Was told I would be refunded my money $371 and never received it. Called again and still never received it. Called for a third time and spoke with a supervisor that was so nasty and cut me off when I was speaking. I’m currently in the process of trying to reach corporate. Then they want to keep $29 of my money b/c their unit wasn’t as it should have been.

Amarely Rodriguez

At first I thought moving stuff into a storage unit would be difficult. Not knowing much on what to do, not understanding much on how to get a unit. But with the help of Rosalyn in Public Storage, I found everything to be easy, fast, and a very good price. This would be the best place to get your furniture or anything else safe. This was a good and easy experience for me, now you should have a good one as well!! 👍