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Public Storage
Public Storage in Parma, Ohio, is a self-storage facility that offers a variety of storage solutions for both residential and commercial customers. The facility is conveniently located off of I-480 and is easily accessible from the surrounding areas. Customers can choose from a variety of unit sizes, ranging from small 5x5 units to large 10x30 units. The facility also offers climate-controlled units, drive-up access, and 24-hour access. Customers can also take advantage of the on-site rental office, which offers a variety of packing and moving supplies. Public Storage in Parma, Ohio, is dedicated to providing customers with a secure and convenient storage experience.
Amenities
- Public Storage in Parma, OH offers a variety of amenities, including:
- • 24-hour access
- • Climate-controlled units
- • Drive-up access
- • Online bill pay
- • Security cameras
- • Moving supplies
- • Boxes and packing supplies
- • Vehicle storage
- • RV storage
- • Boat storage
- • Business storage
- • Free truck rental with move-in
User Reviews
Brian Butts
Christina was great to deal with. She answered every question I had and was very nice to talk with. After dealing with them for a few months I retract my rating. They are not a good company to deal with.
Ed Loukas
I I absolutely love dealing with this company if only all customer service Representatives could be as patient and well informed as the csr's for Public Storage on Brookpark Road I have now dealt with two different ladies one was Christina and the other was Dawn both provided exemplary customer service that went above and beyond the standards of their position always willing to help. Other companies should take note as they are model csr's and are both without question assets to the Public Storage brand as a whole!! thank you once again
jackie oliver
Best customer service around the csr that helped me went above and beyond. I had a billing issue after my auto pay declined because of an identity theft problem with my credit card company. No fault of public storage. Unfortunately I have a terrible memory, but I do believe the csr's name was Christina. She helped me through the next couple steps necessary to move forward. She made my bad day a little better with her polite and patient nature. She is truly an asset to Public Storage. Thanks Jackie and Edward Proper T Care LLC
Natalie H
We recently moved to the area and were checking out different storage places to store our home goods while getting to know the area and shopping for a house. The customer service we received made us decide against using this particular facility even though it has a ton of good reviews. When we come by there were two ladies working (one in training I believe) and upon us asking to take a look at an available unit the lady in training seems to be not enthusiastic at all to do so. She basically needed to be convinced by the other lady to show us around, which made us feel like we were some kind of bother to them at that point. She ultimately did show us the unit but after experiencing a service like that I wouldn't want to use that place for that reason alone.
Clean cuts lawn care
Christina over here has been great. I rent there and have had to stop in several times with questions, and she always takes the time to speak to me. This storage is fully secure and I never have to worry about that. As long as they’ll have me, I’ll be staying there. Everyone in the office has been great.