Self Storage Plus
Self Storage Plus Baltimore MD is a self-storage facility located in Baltimore, Maryland. We offer a variety of storage solutions for both residential and commercial customers. Our facility is clean, secure, and climate-controlled, and we offer a variety of unit sizes to meet your needs. We also offer 24-hour access, online bill pay, and a variety of other services to make your storage experience as convenient as possible. Whether you need to store a few boxes or an entire house, Self Storage Plus Baltimore MD has the perfect solution for you.
Amenities
- 1. 24/7 Security Monitoring
- 2. Climate-Controlled Units
- 3. Drive-Up Access
- 4. Online Bill Pay
- 5. Month-to-Month Leases
- 6. Boxes and Moving Supplies
- 7. Wide Aisles for Truck Access
- 8. On-Site Management
- 9. Free Lock with Rental
- 10. Free Use of Moving Truck
User Reviews
Monave Staff
We've had nothing but issues with this location after years of excellent service with Shelly and Sean. The billing system was switched over earlier this year (as told to me by someone in the call center today), which interrupted our automated billing through no fault of ours. My bank manager went to the trouble of checking with the back office, and sent an email to the facility manager, explaining that it was not the fault of the bank or myself that the automated billing was interrupted. The manager at Self Storage insisted it wasn't their system even though the bank itself was telling them otherwise. The manager refused to refund two months of late fees. There was a huge lapse in communication. To date, I have never received any support from the regional manager or the operations manager after filing a complaint. To add insult to injury I called the call center to let them know I'd be leaving at the end of the month. I called half way through the month, so there'd be NO MORE billing issues! The agent tried to pin me down on when I'd removed my items. I didn't know why she was asking, but she pushed and pressured, and I found out why later when I went there, because the facility manager had removed my gate access and locked my unit! I called and told them I was paid up and requested access to my unit. He refused to reverse this, and also wouldn't refund me, knowing full well that he was going to put my unit up for rent while he already had my money for it! Not cheap either! What a scam! I've reported it to the State's Attorney's consumer affairs division. These people are scheisters, I would not recommend renting a unit there! It used to be a great place to rent, but it's not anymore.
Chelsea “Honesty”
I've had nothing but issues coming here. All over 24 hrs access. For a week straight my code didn't work then it worked... now it doesn't again!!! I kept explaining that I HAVE to have 24 hrs access because I cannot close my store to deal with inventory during the day, now I have someone meeting me in the morning and I have half a unit to move just to get the item, stuck doing it super early in the morning when it's already 11pm. So tired of this.
Joe
Destiny at the Boston St. is a great employee of Self Storage Plus. Friendly, professional and always helpful. You'll have a great experience if you work with her!
Kevin Dunn
Used Self Storage Plus while I was in between moves. I found their customer service to be great, the buildings were very secure and units were clean and well lit. I would definitely use them again.
JR Altidor
I must say that I greatly enjoyed my stay with canton storage plus. The staff there is very friendly and welcoming. This is particularly the case with Samantha Johnson. She welcomed me with a terrific smile that made me feel so much at ease. I like her already. When I return to this area, I will without doubt use this facility again. More importantly, I will refer this place to my friends and colleagues. Samantha is an outstanding asset to this company.