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Stor'em Self Storage
Storem Self Storage Chula Vista CA is a secure and convenient self-storage facility located in Chula Vista, California. We offer a variety of storage solutions to meet your needs, including climate-controlled units, drive-up access, and 24-hour access. Our facility is equipped with state-of-the-art security features, including video surveillance, electronic gate access, and on-site management. We also offer a variety of packing and moving supplies to make your move easier. Our friendly and knowledgeable staff is here to help you find the perfect storage solution for your needs.
Amenities
- Storem Self Storage Chula Vista CA offers a variety of amenities, including:
- • 24-hour access
- • Climate-controlled units
- • Drive-up access
- • On-site management
- • Online bill pay
- • Video surveillance
- • Wide aisles for truck access
- • Boxes and packing supplies
- • RV, boat, and vehicle storage
- • Moving truck rental
User Reviews
Leah Belloso
If you miss your payment, they lock your storage, which is everyone. However, even after you make the payment and call/email/text, they refuse to open your storage because apparently, it’s an inconvenience to unlock it. No one is ever in the office so I don’t understand how they are super quick to lock it and then are never available to unlock it. Oh, and you can never speak to someone who works at that location because they use a third party-so they never have to hear you complain. Worst storage experience, worst customer service. This happened twice and I called approximately 5-6 times. And, don’t blame the third party cuz it’s not them, it’s YOU. * “You don’t need staff to remove the lock, we text you a code” -storage response * No, you don’t send a code. I called, texted. No one could give me this fake code you’re talking about. Payment was made shortly after the due date and I called 1 month prior to going to my unit and it was still locked. Whether you provide a code, my payment was late, or whatever the case; you have the worst customer service. I was never able to reach an associate or manager for assistance. I got the runaround every time. It was frustrating to say the least. You NEED staff to take care of your clients. You’re failing them.
Mark Aragona
I got the best price in town to store my RV for a month and Alicia was very friendly, cordial and accommodating!
Eric Duarte
I have to say you don't come across employees like Cecilia now days, she was so friendly & went above and beyond answering all my questions. She even took the time to show me my locker and even gave me the options for a bigger locker which I will consider for the future. I hope she is recognized by management
Gerally Abarro
It was a pleasure to speak to Carol regarding the unit I was interested in. She was very friendly and listened to my needs. She gave me great customer service. I was also helped by Tessy. She happened to be there at the office helping another client. After she was done with them, she took care of finishing my documents to rent out the facility. Great job!
Iluminado
Within a week of storing my RV there it was vandalized. Nothing was taken which makes me suspect staff did it because I accidentally crushed some hedges in the back. But I had to spend money repairing and replacing storage doors and locks.. They eventually gave me a better spot, but damage done. I found the on-site staff as well as the corporate staff uncaring, unresponsive and out of the office more often than in the office! And while the place is clean and well maintained, I am glad to be out of there. It took several calls and emails to stop the lease!