Reviews

Philip McCutchen

I'm wondering how KOA makes the distinction between a "Journey" and a "Holiday"? Some of the KOA Journeys we've stayed at were meticulously maintained and had as much in the way of amenities as any RV "resort". This particular KOA "Holiday" did not meet those expectations at all. Gravel roads and fairly well-spaced sites, poor overall maintenance of the grounds. Hookups fairly easy. Wifi non-existent. Amenities looked like they hadn't been used or cared-for in decades. We were here to visit the Caverns (closed) and Guadalupe Mountains (open). The town of Carlsbad itself is an oil field town; dusty and blue-collar hard working folks. The CG could and should do a better job to deserve it's label.

Philip McCutchen

I'm wondering how KOA makes the distinction between a "Journey" and a "Holiday"? Some of the KOA Journeys we've stayed at were meticulously maintained and had as much in the way of amenities as any RV "resort". This particular KOA "Holiday" did not meet those expectations at all. Gravel roads and fairly well-spaced sites, poor overall maintenance of the grounds. Hookups fairly easy. Wifi non-existent. Amenities looked like they hadn't been used or cared-for in decades. We were here to visit the Caverns (closed) and Guadalupe Mountains (open). The town of Carlsbad itself is an oil field town; dusty and blue-collar hard working folks. The CG could and should do a better job to deserve it's label.

Kyle Martin

We had to cancel our trip due to the government shutdown of the caves. The lady on the phone was extremely pleasant to work with. I stayed here twice as a kid with my family and have some of the best memories from those trips. We wanted to bring our kids and create new memories. Sorry, we weren't able to make it, thank you for understanding and being helpful. We will definitely reschedule our trip at some point hopefully in the near future.

Kyle Martin

We had to cancel our trip due to the government shutdown of the caves. The lady on the phone was extremely pleasant to work with. I stayed here twice as a kid with my family and have some of the best memories from those trips. We wanted to bring our kids and create new memories. Sorry, we weren't able to make it, thank you for understanding and being helpful. We will definitely reschedule our trip at some point hopefully in the near future.

Tim Ryter

I recently stayed 3 nights at your campground. We were warned of the calcium rich water - not to drink it (which we didn’t) but that it was alright to bath. Only 3 nights completely covered our shower doors in soap scum and mineral buildup. Worse than that - I have had a scalp infection flare up that is the most severe of my life. I’m was just n significant pain and had to cut our trip short to get home to a doctor. I find it irresponsible that they are not treating the water supply to the campground in a better way. In my opinion your water is basically not safe for use. Your campground was great and your people and service were outstanding. We loved the place - but I will never come back and feel as though I should post reviews warning people of this significant health risk. I sent this feedback to the campground staff with no response at all.

Tim Ryter

I recently stayed 3 nights at your campground. We were warned of the calcium rich water - not to drink it (which we didn’t) but that it was alright to bath. Only 3 nights completely covered our shower doors in soap scum and mineral buildup. Worse than that - I have had a scalp infection flare up that is the most severe of my life. I’m was just n significant pain and had to cut our trip short to get home to a doctor. I find it irresponsible that they are not treating the water supply to the campground in a better way. In my opinion your water is basically not safe for use. Your campground was great and your people and service were outstanding. We loved the place - but I will never come back and feel as though I should post reviews warning people of this significant health risk. I sent this feedback to the campground staff with no response at all.

E.H. Uwe Beltz

We are doing some other work in and around the park, the place has really nice open spaces, and really nice staff. I've never stayed there so I couldn't say one way or another, but I do try to do reviews on Google whenever they ask. Since I have both a 42 foot motor coach and a 42 ft fifth wheel, I will say that it's the kind of place you can get a big rig in! Being right close to Carlsbad it is kind of like being in hell on Earth. Not a heck of a lot of shade, but the relatively new lots have trees and I assume they're going to try to keep watering them and get them grown. Again nice people and hey it's a KOA so it's got to be good! Not only that it's a KOA Holiday which I seem to recall gives some extra indications of quality. But I must ask who in the hell would take a holiday in Carlsbad? It is hard enough to have to work here!! Here being Carlsbad and not the Carlsbad KOA. Again the folks there same friendly and helpful. If you got to stay somewhere around here this would be a decent place I do believe. Okay one last thing in the snapshot, Google, are you listening? Fix your interface, this isn't a hotel!!

E.H. Uwe Beltz

We are doing some other work in and around the park, the place has really nice open spaces, and really nice staff. I've never stayed there so I couldn't say one way or another, but I do try to do reviews on Google whenever they ask. Since I have both a 42 foot motor coach and a 42 ft fifth wheel, I will say that it's the kind of place you can get a big rig in! Being right close to Carlsbad it is kind of like being in hell on Earth. Not a heck of a lot of shade, but the relatively new lots have trees and I assume they're going to try to keep watering them and get them grown. Again nice people and hey it's a KOA so it's got to be good! Not only that it's a KOA Holiday which I seem to recall gives some extra indications of quality. But I must ask who in the hell would take a holiday in Carlsbad? It is hard enough to have to work here!! Here being Carlsbad and not the Carlsbad KOA. Again the folks there same friendly and helpful. If you got to stay somewhere around here this would be a decent place I do believe. Okay one last thing in the snapshot, Google, are you listening? Fix your interface, this isn't a hotel!!

tisha myers

The staff was friendly and very helpful. Check in was a breeze. The pull through site are large and easy to get in and out of. Yes the pool is not working however they were actively working on the pool and had new pool equipment to install. So hopefully in the near future the pool will be working. The park is very clean and quiet. Just a heads up it really gets windy. One of your must do things is to visit Sitting Bull Falls. The falls are an easy drive from the KOA.

tisha myers

The staff was friendly and very helpful. Check in was a breeze. The pull through site are large and easy to get in and out of. Yes the pool is not working however they were actively working on the pool and had new pool equipment to install. So hopefully in the near future the pool will be working. The park is very clean and quiet. Just a heads up it really gets windy. One of your must do things is to visit Sitting Bull Falls. The falls are an easy drive from the KOA.

Emma J

We had a RV site in the C row. Overall they had huge pull through sites, a fire pit, a picnic table, and a grassy area at the site. The sites were flat and had sewage and water.They also had a host of amenities like games (Gaga ball , volleyball, huge chess and checkers), they had tetherball and a pool as well however both were out of order (they have a list of places with water nearby to swim as well) . They had showers which were a little dirty and there was a hole in the women’s bathroom ceiling, however the bathroom outside of the showers were good. Overall a good stop for a few nights however nothing too out of this world! If you have kids there is a water park nearby that has $5 entry that we went to and highly recommend!!

Matt Colson

Spent a few days here doing Carlsbad Caverns. Wow! What a great place! Friendly staff and everything was clean - restrooms, showers and sites. We got the patio site with shelter and that was a wise move! There was constant wind while we here and awnings, canopies and RV doors were having a rough life! We were glad to be under something that was fastened down!

D Haze

A little far out from the sights but not bad. Sites are fairly level. Water pressure is low. Definitely do not want to drink the water, even with a filter. Our dogs wouldn’t drink it either. Restrooms are large and clean. Store is nice. They offer BBQ meals and deliver to your site. Nice alternative after a busy day of hiking. Staff are very polite. No frills stop. Anything you might need is quite a ride into town so come prepared.

Tammy Thomas

We had a great stay. We visited Carlsbad Caverns. Not too bad of a drive to the caverns. The park is clean and quiet. Big level sites with trees and grass. The pool wasnt open till May but was in sad shape, all green and nasty. There was a Koi pond, no sign of Koi, but there was a green pond. They have a menu that you can have food made and they will bring to your campsite. Great dog area. 2 separate fenced areas side by side. Complete with shade trees and benches. Lots of games to play, giant checkers, chess and basketball. Clean bathrooms, except for the celling missing above the ladies showers. Clean reasonable priced laundry room, complete with transfer carts.

L Whittemore

This is a great campground! It is set up for relaxing and playing. There are benches to sit on. There is a basketball court, volleyball/badminton net, playground equipment, horseshoes, a giant chess and checkers board, and something called gaga ball. There is a community fire pit with chairs around it. The laundry has plenty of washers and dryers. The bathroom is clean with plenty of stalls and showers. The staff is friendly. Great place to stay!