Colorado Springs KOA Holiday

Dazy

This was my third time here as in the past I have brought my kids and then shared this experience with many others and recommended them to come. While it's been 6 years since I've come, I saw changes. Positives: the staff were highly present and seem to like their jobs. The activities were full and staff were engaged to bring a fun environment. It was 4th of July weekend so very busy. I noticed a lot more RVs versus tents. Disappointments: The bounce pad was not inflated enough to even bounce on it. You sank and feet could touch the ground. I hyped this up with the kid we brought this time and was sorry we couldn't enjoy it. It was faded as well. When I asked the staff if it could be blown up he mentioned it's been like that for a while. Bathroom was not maintained and often had a clogged toilet or paper all over ground and it seemed the checklist on the back noted checked once at 12:00 daily. We used to get the cabins facing the river and I'm glad we don't have them now because they put the dog park there right in front of the cabins impacting The view and having less peacefulneas. My cabin had a half broken blind at the level The light came right to my eyes when sleeping. I did bring this to their attention at checkout. Some cabins had patio benches , others didn't .. we were one! Consistency would be nice. We even had a deluxe cabin with 7 beds yet no extra places to sit!? There used to be grills with some cabins (facing the dog park) And I noticed they were gone. I used the camping kitchen And the grill was covered with spider webs. Some of the burners worked on the stove top and some didn't. It appears there's new ownership as well. I appreciate the staff, but you should be getting what you paid for in amenities for camping, not just the fun activity schedule as some people just want to relax. (Do be prepared to hear highway traffic at a high level but that's just this location and comes with it) If you're looking for a place for kids with a pool splash pad area, I recommend it, but maybe not on a holiday weekend at it's highly crowded at the pool. If you're looking for quiet woodsy camping, try elsewhere.

Nicholas Kiser

We recently stayed at the KOA Holiday in Fountain and overall had a pleasant experience with the campground. The facilities were clean, and we appreciated that the campground offers family-friendly activities like the evening glow hayride. Unfortunately, one aspect of that event significantly impacted our stay. Between approximately 9:00 p.m. and 9:57 p.m., the truck pulling the hayride repeatedly sounded a miniature train horn throughout the campground. While we understand that the event ran until quiet hours and had no issue with the lights, music, or excited children enjoying themselves, the repeated use of the train horn late in the evening was excessive. We were putting our children to bed during this time, and each pass by our campsite woke our three-year-old. After the third or fourth time, I politely approached the driver, who identified himself as Michael, and simply asked if he could avoid sounding the horn near our camper because our child was trying to sleep. Rather than stopping to have a conversation, he continued driving, requiring me to walk alongside the moving vehicle just to finish my request. After I asked politely, he immediately sounded the horn again as he drove away, waking our older child who had already fallen asleep. When I later asked for his name, his response was simply that he was “just doing his job,” delivered in a dismissive and rude manner. Family activities are one of the reasons people choose KOA, and we fully support those events. However, there is a reasonable balance between creating a fun atmosphere and being considerate of families with young children, especially as quiet hours approach. A simple adjustment—such as limiting or eliminating the train horn near occupied campsites later in the evening—would preserve the fun without unnecessarily disturbing other guests. I hope management reviews this practice and addresses how staff respond to reasonable guest concerns. The campground itself has a lot to offer, but this interaction left an otherwise positive stay on a disappointing note

Christian

We purchased day passes for one adult and two kids for just $50, and it was absolutely worth it! We were able to participate in all of the scheduled activities, including decorating hats, sunglasses, and paper plates, playing bingo (we won four times and took home around nine full-size candy bars!), swimming, riding the wagon ride, spraying willing campers with water, competing in a bucket relay, enjoying the foam party, and cooling off in the sprinklers. We arrived around 10:00 a.m. and stayed until 7:00 p.m., and there was never a dull moment. The pool is open all day, so you can swim whenever you'd like, and the spa was a nice bonus for relaxing. We had such a great time that we're already planning to come back and spend the night. A cabin for the three of us is only $85, making it an incredibly affordable getaway. The staff was friendly, the activities were well organized, and there was something fun for everyone. We highly recommend it and will definitely be back!

Kristen Sund

I'm an abuse survivor. I recently camped with my twin boys thinking the koa would be a safe option for a mom with kids. The pool, water area and hot tub are maintained by a nice man and he was great. Unfortunately there was another male there who decided to expose and pleasure himself in the hot tub near the pool filled with kids. The facility told him quietly to leave and reassured me the gross man would be leaving tomorrow. The security guy then tells me he got in trouble for the same thing the day before. Twice! They let him stay. Didn't call the police. They protected a criminal and I did not feel safe the rest of our stay.

Patrick Nannola

In this travel business it is very hard to product an exact arrival time though we try. On June sixth we arrived at this koa one and a half hours early the woman at the desk said you must leave on go out on the main rd and park? I asked if there was room in the park where I could wait she told me no there was no place you could park?? When we entered the park later I saw available wait space everywhere. Can’t understand why she made us park on the main rd???? She seemed to busy whit the child sitting at the desk next to her to be involved with paying customers maybe she should be stocking shelves if she can’t please customers. When’s to the office to for outgoing mail and was informed we don’t do that???? I and others will never be back there are other campgrounds. Also I don’t get the attitude your office help projects. If you desire to respute my comments Pat. 2013708303