Reviews

Denise Houle

Our stay at this campground, necessitated by a change in plans, did not align with our previous experiences at KOA Holiday locations. The facilities were noticeably in need of significant maintenance and repair. We were informed that laundry services were available, with washers provided at no cost and dryers priced at one dollar. Upon accessing the laundry facility, we found that a majority of the washers were non-functional, and only one dryer was operational, needless to say it took forever to get laundry done as there was a waiting line for the one dryer. We were also told that it wasn't safe to leave our E-bikes attached to our vans because of theft issues. No noticeable security on premises. We inquired about leaving our bikes locked overnight in the office and luckily the girl in the office no problem with it and was very kind and understanding. The bathrooms were shutdown for cleaning for two hours in the middle of the afternoon, this didn't seem like an ideal time as many were returning from hikes etc. Bottom line.....this KOA needs work! 😩 🧺 🚲 🚽 🚧 #Campground #KOA #Maintenance #Laundry #Security #Travel

Todd Wilson

This was our first stay with KOA and it didn't begin so well. After arranging our site in advance, we arrived only to find our site had been swapped with someone else who didn't like his spot so they put us there instead. Of course, we arrived just after 5pm, tried multiple times to call and reach someone but never got any call back (even the next day). Not a fun way to start the visit. Otherwise, the campground was fine with laundry facilities and clean showers.

Courtney Woehle

The campground is nice and there are some nice tent camping spots that are secluded. The gal tried to force me to take a full hookup site even though I don’t need it. We settled on a partial hookup, which was fine, but the park was nowhere near full like she had said. The showers were smelly and it was obvious the bathroom buildings have been there probably since the park first opened. The location wasn’t terrible, but I wish I had picked a park south of Crescent City instead.

Alissa Singh

This was the worst camping experience we’ve had. I booked this as a KOA member because we wanted showers after having stayed in national park campgrounds. The national park campgrounds were super clean. These were not. And out of six showers, four were out of order and one of the working ones had bubblegum in it. We never saw the people working there, as their office hours are 11:00 to 4:00, so if you want to do anything with your day other than stay at the campground, you won’t see them. No nice outdoor seating through the entire camp. The volleyball net might as well not even exist as about half of it does not, and to top it off they had a sprinkler running all through the night on our campsite, and as I said, no staff in sight to turn it off.

Mandie DePoe

This is a nice campground. The grounds are clean and well kept, and we overall had a really great time here. The kids had a blast and made fast friends with other camp kids. The dogs enjoyed the dog run area and the walks around the grounds and neighborhood. There never seemed to be anyone in the office during our stay, however, and the showers and laundry area are in need of some attention.

Mike Surrett

Although we stayed only one night, we were thoroughly impressed by this KOA. The staff were helpful and courteous, the bathrooms were clean and well-maintained, and the grounds were impeccably kept. The location is excellent for exploring the Giant Redwoods as well as visiting the ocean. I would not hesitate to stay here again.

Gabriel Carney

I was scheduled to get a 50 amp pull through, when I arrived I was told they had an issue with the septic. I was put into a back in but the site has not been gardening maintained so I had a foot between the bushes, I called the front desk and was met with a super lacking response of "well we are full, maybe try restarting your back in" ! I found the maintenance team and I was able to get him to trim the site, it took 45 minutes for him to cut back all the shrubs and another 20 minutes to pickup. The site was definitely too small for my 32ft 5R. I adjusted my rig a few times to just get a spot where my stairs come out and my main slide out even with all that trimmed I still only had about a foot between the bushes not to mention this back in site had a neighbor behind me like 3.5 feet from my rear to their rear. Next morning I go to flush and what no water! The entire campground was without water not even the onsite dump station. The park itself is pretty cool with redwood and gravel roads and small cabins, it was a good size but had really small sites and a half jack dog park. If you want rustic tent or cabins this is your spot. This place needs a lot of work.

Rob C

Upon arrival we used the restrooms and found them dirty. Shower was clogged with 4 inches standing water in the mens room. At 4am we noticed a guy showering then quickly left in truck out front??? We love the location and sites but it does need TLC to maintain the value. Trash cans are full and tree debris needs to be cleaned up. I hope we can continue to recommend this campground to our friends and family.

Gabriela Zapien

I’ve always been a loyal KOA customer, but after my recent experience, I’m incredibly disappointed by the lack of communication, empathy, and overall poor customer service. Two days in a row, I tried calling the campground with no response. The situation was already stressful: my daughter went into preterm labor and tragically lost her baby on the morning of our check-in. I emailed the facility early in the day, explaining the situation, but received no response. Later that afternoon, someone from the campground called me to ask if we were keeping our reservation. I explained the heartbreaking circumstances, but the person on the phone showed no empathy whatsoever. She seemed in a rush to get off the phone and barely acknowledged the situation. I wasn’t even asking for a full refund—just more than $30 on a $220+ reservation seemed unreasonable under the circumstances. Because my reservation was for a cabin and the other part of our group had a tent site, I offered to let them take our cabin to help ease their stay. The person on the phone said this might be possible, but they would lose some of the money the other group paid. She asked me to call back once I had decided what to do. However, despite calling at least 20 times after that, no one answered the phone or responded to my emails. This experience was not just frustrating but deeply hurtful during an already painful time. I’ve always supported KOA, but this lack of sympathy and poor communication has left a lasting negative impact on me and my family.

Chris Jewell

Decent enough. A little older KOA, but still has plenty to keep the kids occupied on your way through. Quiet nights sleep...most important. Dog park, walking trails, and playground for little ones. They are in the process of sprucing things up. Some good sized Redwoods on the property. Definitely would stay here again.

Sheri Lucas

Great campsite and very quiet being just off highway 101. Great location to access many redwood hiking trails. Sites are very large with many hidden cabin and tent sites. Staff super friendly but office/store hours are very short (1000-1600) so call ahead. They do have available sites listed on their night board should you arrive after hours. Large field area for kids to run around, small area with 2 goats, chicken/hens, laundry, store with lots of souvenirs etc. Laundry room has 3 washers and 5 dryers… The sewer connection at our site was 6-8” off the ground so you will want a hose rack Very clean site; fire rings at each site - firewood available for purchase. We will be back.

Jonathan Mutchler

This was our first time at a KOA and we were blown away by the amazing customer service and help from the staff. We had trouble with the spot we reserved because of a local storm that had blown through and we only had a pop-up. Staff allowed us to look at multiple sites, and even drove my wife around on a golf cart to look at cabins we could rent. We ended up getting a deluxe cabin and it was perfect for our family of 4. Can't wait for our next KOA trip!

Betsy Seidel

Currently staying here. The office closed early… the bathrooms were locked. Only one staff here. Their children are running around on the golf cart for sport. The bathrooms in the far back are closed array for the night. No one is available. No fire wood. WiFi doesn’t work. Cabin is nice but amenities are not as advertised.

Danell Sweringen

Absolutely beautiful. Well maintained. Everyone we had contact with was friendly and helpful. I will recommend this KOA to friends and family 👍👍

Tonya Johnson

Very clean and quiet park. Really liked the privacy of the back-in space. Playground was enjoyable for the kids. Friendly staff. Stayed a week in February and really enjoyed the whole area of attractions.