Desert Willow RV Resort

Rebecca Alm

Called to make a reservation and the person I spoke to was very nice, said they had plenty of sites and no need to make an appointment prior to coming in. When we actually arrived to make a reservation 2 days later, we were greeted by Nevae in the front office and she was so rude. She said “well I don’t know who you talked to, but I’m telling you, you need an appointment”. She gave us two different rates that we’d need to pay up front, wouldn’t get us in for 4 days for the required “appointment “ and made it seem as though we were a bother tonher. Absolute worst customer service I’ve ever seen in our 15 years RV camping - needless to say we will not be staying there

Alina Jemerson

The location is perfect. It’s around a lot of stores and close to the Freeway. BUT! The manager in the office, Monica is extremely rude. She is very unkind and not helpful at all. She has terrible communication skills and lack customer service. She gives attitude every time someone address her with a concern or an issue about the property. She has consistently had miss communication regarding leasing cost, deposits and final bills. She has made mistakes and when they have been addressed, she fires back with terrible attitude, defensive behavior, and lack of accountability. This will be a great place for long term stay but she has been a terrible property manger to deal with. I would give this more stars but she has brought down the community with her negative attitude and her inability to friendly to the residents.

Christy Garrett

Jacuzzi never opened on the weekends never open the front desk, front desk that is rude,

Erik Hostetter

Quiet community, centrally located in Hesperia. Walking distance to Target, several restaurants

Gabriela Meza

It's a quiet place and full of nice people we love living here. We want ti live here forever