Emerald Desert RV Resort - Sunland

heather newgen

Beautiful and well-maintained resort with two pools and nice amenities. I especially loved the cabanas. The location is also great--you're within minutes from nice restaurants, stores and anything you need.

patty nance

We have a 45 ft motorhome and they placed in an exact 45ft slot. Endless to say it was a little short and had a tree in the way of our awnings. Luckily they had several open spaces so we were able to move. The pools need alot of work. The pools were not clean and the hot tub was full Of leaves. The tiles around the pool Is dirty and would leave dirty marks on my bathing suite. Things in general needed to be trimmed(weed around utility pedestals). The chairs are the pool are dirty. Just needs alot of attention. The entrance is very pretty but just the overall landscape especially the parking spaces just need to be trimmed up and shrubs around the pool need to be trimmed.

Kevin Holmes

We having been staying at the Emerald Desert for the past 10+ years. Initially it began as a two week stay and then 3 weeks and this year we stayed for a full month. Unfortunately it has been getting more and more expensive to the point of becoming unaffordable for what you get. It is a lovely resort and most of the staff are friendly and accommodating. They have to do something about their reservation system though. We requested an elite site because the train noise is not as loud on that side of the park. We were told we can’t book those sites because we weren’t staying for 2 months. Fair enough, those are the rules but on our daily walks through the park you could see half of the elite sites were continuously empty. This average rating is not sour grapes for not getting the site we wanted it is just because the resort is not like it used to be and bang for your buck is lacking.

Mayra Wong

Loved the location and how clean the property was when we first arrived. The site itself is beautiful and has a lot of potential, which is why I hope to return in the future. However, as our stay progressed, it became clear that the property was extremely short-staffed, and unfortunately it affected the overall experience. Throughout our stay, the trash was not picked up consistently or on time. Because of this, crows repeatedly got into it and scattered food and debris around the area. I ultimately had to clean it up myself because I could not risk my dog getting into table scraps or unsafe food. We also experienced issues with the pool and jacuzzi maintenance. While I understand it had been windy the night before, temperatures were reaching 109 degrees, and the pool area should have been better maintained for guests. When we brought the issue to staff, one employee kindly helped for about 10 minutes, but then had to stop because he was not allowed overtime and there was no one available to replace him. My husband ended up skimming and cleaning the pool himself so we could use it. Later that evening, we encountered the same issue with the jacuzzi. We had to retrieve the skimmer ourselves and clean it before being able to enjoy it. During our nightly walks with the dog, we also noticed items such as pillows and even an umbrella floating in the pool. My husband removed them and closed the remaining umbrellas to help prevent further issues. I truly do hope to return because this is a great-looking property in a fantastic location. With improved upkeep, maintenance, and a stronger staff presence, this place could easily provide an exceptional guest experience.

Ryan Mandado

My friends and I stay here every year for a special event and we love the place! We always rent out a villa which is a beautiful home that is clean, spacious, and overall nice. They have so many amenities that can be used. We love this place so much! It's our third time coming from Hawaii and every time we are in the area we choose to stay here.