Reviews

Christina Swett

We have stayed here so many times throughout years working in area part time. If it’s a summer destination for families probably worth it. Fall through spring quiet not a lot of spots taken. My husband and I have easily spent over 20,000 dollars here. We have had family and friends meet us here and camp on many occasions. We were here for over another week arrived late Tuesday night. Had a small pull trailer we haul with us because there was so many vacancies and it was dark. Chilly and late Lmy husband presumed since we were leaving next morning with small trailer for the day. He parked it beside our rv. ( no grass on that area ) next morning he pulled it into vacant spot ( because there is absolutely more available spots than used). So he could do alittte preparation conveniently. We left with said small trailer at 11:45 from spot he used for couple hours. Anyway we have been charged full amount for parking in empty spot for 2 or 3 hours full price. We were told even though we have spent so much money here they refused to take those hours off our bill. Claiming someone was coming that after noon and had requested that sight ( that the trailer was parked in) but take note was-gone before even check in time.so we had to pay full price. Not any exceptions for us(apparently great customers don’t matter). . Because my husband did not see a sticky note in envelope late night we arrived. We have obviously inconvenienced this koa so badly they would not even be reasonable to dismiss or at least not charge full price

Remote Family of Three

We really enjoyed our stay at the Fort Collins KOA Holiday! The campground was well cared for, and beautifully laid out. Our site was easy to pull into, level, and had all the hookups we needed. The staff were friendly and welcoming. The park was relaxing with plenty of space to unwind and enjoy the surroundings. A great stop for RV travelers!

Devon Smiddy

We've been coming to this KOA for several years in a row in October to celebrate Halloween with our kids and another family. In past years, we've brought our RV; this is the first year we've rented a cabin from them. Despite costing over $200 per night for a tiny studio cabin, the campground nickle-and-dimes you for every little thing, right down to only providing two K-cups of caffeinated coffee for 2 adults staying 3 nights (don't worry, they invested in semi-permanent signs informing you you could purchase more K-cups from the store.). They charge for every single activity despite having very dilapidated equipment as noted in other reviews. Many other campgrounds include things like mini-golf in your rate, but this one charges for that as well. But the real cherry on top was when my credit card was charged $50 for a "cleaning fee" after I had checked out. Campground management (Mark) informed me this was because there were "crumbs left on the kitchen table" and "a dustpan of dirt swept off the floor" and "some dirty dishes left in the sink". I was flabbergasted - at over $200/night, vacuuming the floor and clearing the sink should be standard housekeeping duties, especially since it was never communicated to me - in writing or verbally - that the expectation is that the Guest perform those duties prior to check out. I would have had no problem doing all that if that were clearly communicated as it is in an AirBND rental, for example, but it was not, and they just decided on their own to go ahead and assess the fee. I called and calmly explained my point of view and rather than make it right and refund the fee, Mark essentially said it was my problem and I should just contest the charge with my credit card company if I didn't like it. He was very dismissive and obviously just wanted to get me off the phone. A lawyer would have a heyday with this but I think negative reviews on the internet are just as impactful to the bottom line and I hope everyone takes the time to consider this pattern of dishonest and dismissive behavior by Mark and staff in my review and others here before they consider spending their hard-earned money on this place. You're much better off at a mid-tier hotel or better run campground in town. I hope KOA Corporate is taking notice.

Farris McManus

Drove up to spend a night in this campground with friends. From the moment I walked in to the minute I left, I received terrible customer service from Wendy at the main office. When I attempted to check in, she was curt and unhelpful. I asked if I could upgrade my site to stay near my friends. She said that was not possible. In fact, she told me I couldn't stay at the site at all because I didn't have a tent. There was nothing mentioned when I booked the site about a tent requirement. She was rude and dismissive of my concerns. When I asked for my money back, she processed a cancellation charging me for the cancellation fee. I didn't ask to cancel. I just asked to stay at the campground which I had just driven an hour and a half to get to.

Sandra Ohle

This location was everything we wanted for a long weekend getaway. Tons of amenities for the kids. The staff were incredibly friendly. They had events and fun things to break up the days. Very clean and cared for. My only wish would be for a hot tub, but that doesn’t change my absolute 5-star review!

Bryan Symons

The campground is an average KOA with friendly staff. They had the usual large playground, mini golf, well stocked store, plus they are on a lake with paddle boats. We stayed here to avoid taking the RV on the winding roads to get to the Rocky Mountain National Park. After driving an hour each way for three days in a row, I would make a different choice. We saw campgrounds close to the park entrance with lots of big rigs so obviously it can be done - just need to go slow and easy.

cristina

We stayed at the tent site for the night on our way to Yellowstone. Our tent site was near the pond which was really nice. The campsite itself is really awesome. They have everything you need and it’s the perfect place for the kids. They always have list of activities going on during the day for the both the kids and adults . The bathroom/showers near the registration office are really nice and have more space. We loved it and would definitely recommend this place to others.

Deb Barnes

This is the worst KOA we have ever stayed at. We stay at KOAs all over the country as they usually are up to a certain standard. I booked this place months ago as a stopover on our way to Grand Tetons. It’s one of the more pricey KOAs so I falsely hoped that meant it was very nice. First you have to pass a junk yard before the park entrance. The sites are tiny and very close together. At first they assigned us to a tiny back-in site with large overhanging trees on both sides. No way would our 34ft fifth wheel go in there. We asked for a different site and were given another small back in site but at least large trees weren’t blocking the entrance. Then as we were setting up we noticed small flying insects swarming around the back and sides of our camper. Sewer flies? Talked to front desk staff who basically said too bad. There are also several long term campers here with all kinds of junk in their sites. This place just feels trashy. I’m so glad we are only here for one night! Incidentally we stayed last night at the KOA in WaKeeney KS and it was lovely.

Kuro Silly

Disappointing Experience – Not Worth the Cost While the park initially seemed promising, our experience quickly took a turn due to ongoing electrical issues and unprofessional management. Staff were not only rude but also inconsistent and overly strict with selective enforcement of rules. For example, we were told our dogs' leashes were too long that they had to be 6 feet or less, despite seeing several others with dogs off-leash or on even longer leads—some reaching the road. Our dogs remained within our designated area at all times. There was also constant confusion regarding what was allowed outside—one day items were prohibited, the next they were permitted, all while others had the same items out without issue or even had their areas trashed. For the price range of $1,500 to $25000, we expected a far better experience. Save your money and consider a quality hotel or a well-managed RV park instead. We will not be returning.

Bradley Toal

Driving from Central Texas to Northwest Montana, I decided to break the trip in half and stayed 4 nights at this KOA in Fort Collins. This is my first time staying at a KOA and the park did not disappoint. I reserved a spot in the back that has enough space for your RV & a tent. The site also offered a fire pit and great seating. The grounds were very clean, quiet and plenty of amenities for families traveling with kids or vacation. Beautiful views of the Rockies and close to shopping & grocery stores.

Breanna Randol

Great location with a lakeside view. There is no swimming in the lake yet walking around is calming and beautiful. The staff did a great job to have multiple activities available for all ages. We used a tent site with electricity and full bathrooms were close by. The area was quiet throughout the night and I felt safe the entire time.

Melinda Nathalie

Booked 2 nights to stay with the RV. Very friendly and helpful staff, good shop and opening times. Great and spacious bathroom with very good showers! Laundry 24h with an option to purchase one tide pod so you dont have to get a whole pack at Walmart.

Morgan Fry

I'm traveling with my husband and our 2 pups. We are here for 3 months and we are 1 month in so far. This KOA has the friendliest staff, sweet, fun, and funny. They have plenty of activities for kiddos and families. They do breakfast on Saturdays and Sundays; we enjoy that when I get off work in the morning. They do pizza nights, as well as a gathering at the campfire. The mountains are visible, therefore the scene is beautiful. We love walking the little trail they have, and my husband has enjoyed fishing off their dock. There is a trail down the road the takes you into the downtown Fort Collins area. There is just so much to do here and nearby. We love it so much.

Daniel Trierweiler

Clean campsite, staff are great. small lake with trail. we couldn't bring our RV due to repairs last minute, Melissa was amazing and helped change our reservation to a cozy cabin instead and had the best time. will be back.

Anne Veje

The grounds are very nice. The staff however is extremely intrusive. The older gentleman came banging on our cabin door while I was inside alone, to tell me that my husband had parked the RV in the wrong place (we parked in the spot with the same number as our cabin, with an rv hookup that ALSO had the same number on it, so I don’t see why that was wrong). Nonetheless, he made me feel EXTREMELY uncomfortable. I was so intimidated that I was actually shaking. He was also quite loud, and not wearing a mask while right in front of my face. It was VERY frightening to me on SO many levels. They continued to drive or walk up to the cabin DOZENS of times in the less than 24 hrs we were there - in their cars, on foot and in their carts. They absolutely ruined our time there. We needed to isolate, but were totally unable to do so. I’m contemplating reporting this to law enforcement, that’s how frightening this experience was.