Reviews

Hannah Zarr

**⭐ 1 Star — If I Could Leave Zero Stars, I Would!** The owners need to know how their paying customers are being treated by security and management! On August 29, 2026, my husband Randy and I attended the Fundraiser Poker Run at this establishment. What should have been a fun day supporting a fundraiser turned into an absolutely unacceptable experience. When we arrived, Shaun Roberts directed us where to park. Randy was then sent back and forth between the bar and security just trying to pay for parking. Frustrated by the disorganization, he commented, "No wonder people don't want to come here anymore." We eventually paid, participated in the ride, and enjoyed the event. Later, we attempted to enter the campground briefly to pick up friends who were camping there. Security guard Joseph Kust refused Randy entry, so Randy attempted to turn his side-by-side around using the area just past the security gate. Instead of allowing him to turn around, Joseph SLAMMED his fists against the back of Randy's vehicle! When Randy stopped to ask what his problem was, Joseph swung at him TWICE while Randy remained seated inside his vehicle! Both attempts missed, and Randy drove away to avoid further confrontation. I was directly behind Randy and witnessed everything. His tires kicked up some rocks in my direction as he drove away, but that was NOT the issue. The security guard's behavior was! This part is important because a SXS witnessed the rocks and thought Randy was the issue. I requested management to explain what had happened. While I was speaking, Joseph repeatedly shoved me! Randy witnessed this and approached to confront them about physically touching me. Head of security Shaun Roberts then became aggressive and attempted to attack Randy. Randy made it clear that he could defend himself but was trying to avoid fighting these older men out of respect. **What makes this even more concerning is that both men were clearly intoxicated. We also had witnesses who reported seeing Shaun drinking inside the establishment earlier!** At this point, Randy asked me to leave because the situation was escalating and we no longer felt safe. As I attempted to leave, Joseph refused to allow me to use the same turnaround area and demanded that I back out into an area with people. Shaun began recording me, and when Randy confronted them again about their behavior, SHAUN SWUNG AT HIM AGAIN! Randy grabbed Shaun to prevent being struck, and our friends intervened to separate everyone. During the confrontation, Shaun stumbled, fell, and struck the rocks along the side. Despite everything, I actually picked up his hat and handed it back to him before leaving! We drove down the road and waited for law enforcement because we did not feel safe remaining at the establishment. Officers reviewed video footage, and we were informed that Joseph Kust and Shaun Roberts were facing assault and disorderly conduct charges. What is even more disturbing is that other staff apparently witnessed only the end of the incident, immediately assumed WE were the aggressors, and told us we were no longer welcome. **Don't worry, WE WILL NOT BE RETURNING!** We were paying customers attending a charitable event. There was absolutely NO justification for a parking disagreement to escalate into security striking a customer's vehicle, swinging at someone multiple times, shoving a woman, and management participating in physical confrontations. **Security is supposed to PROTECT customers, not threaten them! Management is supposed to DE-ESCALATE situations, not contribute to violence!** I want the OWNERS to personally review the surveillance footage, investigate the conduct of Joseph Kust and Shaun Roberts, and contact us directly. No paying customer should ever have to experience this type of treatment. Absolutely unacceptable! Police Report to Verify the Story!

Maegan Forbes

They cram you in like sardines. So if you expected to enjoy the great outdoors in a camping spot you will be disappointed. They are also stickers for the 5mph rule and and the paper pass being visible even in your razors. They dont have many electric sites so they price you pay is outrageous if you just plan on dry camping anyway.

Chad Fuller

Rented a space for one night over the weekend and paid for it over the phone. Received a call just a few days before my trip stating I had to reserve 3 days minimum or they would cancel on me. Lady was completely rude over the phone. Would not recommend to anyone after this treatment. Thanks for ruining my plans for the weekend.

Grayson Nordin

I’ve stayed here for 5 summers in a row now and each year it gets worse. There is genuinely nothing to do as a teen. They don’t put any effort into the kids and they focus more on the peace and quiet of nothingness. If you’re old and boring this place is for you. The one thing they have is a volleyball court and me and my friends set it all up. Their effort on putting a pickleball court is terrible. My suggestions: each weekend in season you hold some sort of event with kids, this place has a huge grass field to play all fun games. Why not do a kids game of kickball or Wiffleball? It feels like all activities I do here for fun were generated by the campers here and not the lodge. The sad part is that they don’t care cause they’d rather have the old people stay here so they don’t have to deal with the kids 🤷.

Cole Morris

No rooms, stayed but the rules in the RV park are ridiculous, friend had to pay 15 bucks to come in a see me, that’s crazy. No one there when checked in but was told I had to register by security. All in all not great and won’t stay again.

Robert Lugo

Great place to getaway and spend time in the great weather. They have all the amenities and services most campers will need. Definitely a place to revisit.

denise arrieta

The campground is nice, Unfortunately, the front counter Lodge staff is not. They definitely need some friendlier Front counter people helping campers. No smiles, No flexibility, No Customer Service skills. Maybe because there’s not a lot of camping options in that region. Everything is overpriced From the camping spots to the items in their store. They even charge a $15 fee to visit any camper’s spots now. Seems to be a very greedy business. A lot of longtime campers have moved to different campgrounds because of this. Hopefully their management will actually read the reviews and make some changes.

M W

We only stayed one night so the experience is limited. We checked in at the office/store (the store is really nice). We had already paid over the phone so it went pretty quickly. I was disappointed to see that we were so far away from the showers/bathrooms that we wouldn’t use them. I had to ask for a code for them. It wasn’t offered to me. But this is a HUGE property and so far as I know only one shower/bathroom location. They also allow people not staying here to use them at a fee. They don’t have wifi. None. You have to bring your own or hotspot from your phone, if it has any service. For the price of the stay I would have expected WiFi. My fault. I didn’t ask. We had dinner at the restaurant. I didn’t find the pizza to be very good but the servers we talked to were really great. Stefanie was one of them. There was a real party atmosphere across from we were parked for the night. The crowd didn’t shut it till about 11:30. People seemed happy and enjoying themselves here.

Gwen Shannon

Stayed for two weeks and loved the peace and quite. Site's are big. Grounds are kept nice and restaurant was good. The ladies at the front desk were mostly cordial, just wish there were more friendly smiles. Ralph was a hugh help and so friendly. Will stay again if the opportunity rises.

Ryan Beaugureau

Tried to book and enjoyable stay at Happy Jack RV park and cabins requested a cabin with a full kitchen and when we arrived we got a one bedroom cabin with a microwave. Lack of communication over the phone that I would be given a smaller cabin was not made clear and ruined the trip! I will never return.

Tiffany Richards

Awful service. I was told Happy Jack sold and many regulars are leaving. I can see why. It took several tries just to get a response and after calls and emails, finally booked a $230 three night reservation (which is already outrageous). The very next day, I was told a repair on my camper wouldn’t be done in time so I promptly called Happy Jack and explained what happened and asked if they could refund me and I’d reschedule when my camper was repaired. I was told they have a 30-day cancel policy and they would not refund, only book another time before the end of the year. So I reluctantly rescheduled for another day, not knowing if I could actually go based on the repair. Turns out I can’t and they refuse to budge. They won’t credit me. Won’t refund me. I have to pick a day before the end of the year during the off season or I lose my money and I don’t have an estimated date for the repair. Absolutely zero flexibility, rude and unreasonable. This is the reason I despise campgrounds.

Kara Mazur

We went to the RV park Fourth of July weekend. The RV park was well kept the restaurant was a bit of a surprise because the food was amazing. Drinks were good. Sadly if their servers were faster, they could’ve made more money. It took a long time to be served drinks, we ended up having a really good time watching the ATVs lineup for a mini parade. If you’re looking for a quick getaway and you have an RV, I would highly recommend the temperature was significantly cooler than the valley.

Jennifer Stewart

It's always fun to come up here and camp off the grid. To have the store and activities nearby is very convenient. The store is tourist pricing. They don't sell large gallons of water. They will let you pay an astronomical dump fee, fill up water for a fee, fill up propane for a fee, but apparently now showers are not available unless you rent storage or stay there. They need to update their website. The laundry is currently the only amenity that says guests only. We had to do the dirty walk of shame back to our campsite. :(

looking4sun1

I was a little worried with all the negative reviews that were left, however our experience was great! Reservations were easy, all the employees we encountered were helpful, and the people at the campground were extremely friendly! The sites are a bit overgrown and not most aren’t level but otherwise we have zero complaints! You will have cell service but very slow to stream. The restaurant food was great and they had live music! We will be back for sure! Thanks for a fun weekend!

Kathy Coty

Made reservations for Friday-Monday. Rented a space that was recommended by staff over the phone after giving her our vehicle and rv size advising that it is a toy hauler and need room to lower gate and back out quads. After reviewing our reservation we realized the site was not near long enough. I called a week before we were to arrive to change site, of course had to pay an extra $53.00 over the initial $209.00 we had already paid, which was fine, we needed the larger site. I called the office few days before we were to arrive to cancel reservations due to life issues out of our control. I was told by the staff on the phone to send an email, which I did immediately. I did not request a refund, I requested a credit to use at a later time. I am a retired vet and on a limited income so $262 is a chunk. I received a response from Jeanne, she was short in her response, refused a refund....I never asked for a refund, only asked for a credit for later. I called back after got the email to talk to her and of course she is not available. Left my name and number and was told she would call me back...she has not. Word of mouth is either the best or worse thing for a business, in this case it will be the worse. We have lots of supportive friends that stay here for now.