Jellystone Park (TM) at Birchwood Acres

Kelly Spoto

I had some minor complaints about the bathrooms on Friday evening, I received a call from the general manager immediately the next morning. I was shocked. And she kept in touch all weekend. Very diligent, kind, respectful, courteous, and sweet! Difficult job, Difficult situation, SUCH Difficult people!" I would not want this job ever! General manager, amazing! Already planning next year's trip! Ty! 😊

M Rico

The Good: Very friendly staff, great cabins, lots of activities and attractions. The Bad and Ugly: The surfaces in our cabins were clean, but the floors needed a serious mopping. Pack a swiffer jet and you are good to go. The bottoms of our feet were black in minutes. Other than that, the cabin was very clean and orderly. I'm not sure how they forgot the floors. We had a relaxing stay. My daughter wants to go back next year.

CB

We've been coming to this RV park for the past seven years and overall, we really enjoy it. It's a great place for families, and we appreciate the relaxing atmosphere. That being said, there are two areas that could really use improvement: •The small playground and the bouncing pillow are favorite spots for our kids, but unfortunately there’s no seating nearby. Parents are left standing for long periods in the sun with nowhere to sit while supervising their children. A few strategically placed benches or shaded seating areas would make a big difference in comfort. •We've noticed that by just ten minutes after the pool opens on weekends, nearly all the tables and chairs are already taken, not by people actively using them, but by those who leave towels to “claim” their spots and don’t return for hours. It’s frustrating to see shaded areas go unused while families are left in the sun, or nowhere to sit at all. A clearer policy or some enforcement around reserving spots could help make the space more fairly accessible to everyone. Despite these issues, we continue to return because of the many positive experiences we’ve had here. We hope management will take this feedback into consideration to help make the park even better for all guests.

Jessica Wirth

Nice "beginner" camping experience for our four year old. Stayed in a rustic cabin. Camp sites are close to each other, but all the fun resort offerings really added to the experience. You're told to install the Jellystone app to get detailed information on the schedule, but we found that the schedule posted at the ranger station did not match up with what was posted on the app anyway.

ann marie vavricka

Campsites are nicely spaced and clean! The activities are well planned and keep the kids busy. Everyone is friendly! The pool is fantastic and the Tabbed station is very helpful with any needed you may have! Definitely a10 out of 10! (PS...tent, camper and cabin sites available)