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Reviews

Jellystone Park (TM) at Birchwood Acres


User Reviews

Kelly Spoto

August 06, 2025

I had some minor complaints about the bathrooms on Friday evening, I received a call from the general manager immediately the next morning. I was shocked. And she kept in touch all weekend. Very diligent, kind, respectful, courteous, and sweet! Difficult job, Difficult situation, SUCH Difficult people!" I would not want this job ever! General manager, amazing! Already planning next year's trip! Ty! 😊

M Rico

July 29, 2025

The Good: Very friendly staff, great cabins, lots of activities and attractions. The Bad and Ugly: The surfaces in our cabins were clean, but the floors needed a serious mopping. Pack a swiffer jet and you are good to go. The bottoms of our feet were black in minutes. Other than that, the cabin was very clean and orderly. I'm not sure how they forgot the floors. We had a relaxing stay. My daughter wants to go back next year.

CB

July 28, 2025

We've been coming to this RV park for the past seven years and overall, we really enjoy it. It's a great place for families, and we appreciate the relaxing atmosphere. That being said, there are two areas that could really use improvement: •The small playground and the bouncing pillow are favorite spots for our kids, but unfortunately there’s no seating nearby. Parents are left standing for long periods in the sun with nowhere to sit while supervising their children. A few strategically placed benches or shaded seating areas would make a big difference in comfort. •We've noticed that by just ten minutes after the pool opens on weekends, nearly all the tables and chairs are already taken, not by people actively using them, but by those who leave towels to “claim” their spots and don’t return for hours. It’s frustrating to see shaded areas go unused while families are left in the sun, or nowhere to sit at all. A clearer policy or some enforcement around reserving spots could help make the space more fairly accessible to everyone. Despite these issues, we continue to return because of the many positive experiences we’ve had here. We hope management will take this feedback into consideration to help make the park even better for all guests.

Jessica Wirth

July 17, 2025

Nice "beginner" camping experience for our four year old. Stayed in a rustic cabin. Camp sites are close to each other, but all the fun resort offerings really added to the experience. You're told to install the Jellystone app to get detailed information on the schedule, but we found that the schedule posted at the ranger station did not match up with what was posted on the app anyway.

ann marie vavricka

July 14, 2025

Campsites are nicely spaced and clean! The activities are well planned and keep the kids busy. Everyone is friendly! The pool is fantastic and the Tabbed station is very helpful with any needed you may have! Definitely a10 out of 10! (PS...tent, camper and cabin sites available)

Mike Rees

May 26, 2022

*UPDATED* The park reached out and graciously worked with me given the circumstances. I am updating my star rating to (5) given the park's excellent customer service. **ORIGINAL** I had to cancel my reservation b/c of a positive COVID test. I full well understand the cancellation policy that I agreed to upon reserving a site, and they were absolutely within their right to enforce it. However, I did call to give them a heads up so that they could make my site available to another family. We don't believe in no-shows. It would have been a nice gesture to at least turn my deposit into camp credit towards a future stay (or at least some of it). Since this campground required a 50% deposit, I lost a decent chunk of money. As such, I'll likely not look to booking with them again. Accordingly, my rating is a 3 (neutral).

james haynes

May 23, 2022

My family and I had a wonderful weekend at this facility. The 2 room cabin we had was a great fit for myself, my wife a nd 2 daughters. The girls also enjoyed the activities (tie dye shirts, ice cream social). We definitely will return again.

Yenny Mena

May 22, 2022

Pros; -The place is nice -Friendly people -Yogi and friends are usually around saw kids can see them -Staff is nice, specially the ones in charge of the kids entrainment Cons; -Place is big so if you stay I will recommend to rent a golf cart -BED BUGS - I read the reviews here but I didn’t listen .I will recommend not to stay in the cabins at least not the rustic ones. I got the most inching bites ever. Plus all the work I have to do to make sure I didn’t brought one home. -Pools don’t open until Memorial Day and even tho it was 90 degrees, they didn’t let us put a tiny baby pool for the little ones to cool off -The lake is only for fishing or to go in the boats 🚣‍♀️. If you rent the boat I will recommend to keep your hands inside . We saw a few BIG SNAKES 🐍.

Walter Smolenski

May 15, 2022

Had a wonderful time. Great place and very nice staff.

Rony Luna

September 06, 2021

Always love going there. Brings back memories