Leaf Verde RV Resort

bobbieann gonzalez

ZERO STARS!!!!! This was one of the most disappointing campground experiences we've had. We arrived at 4:00 PM on July 3rd only to find the office closed with a handwritten sign saying, "Closed Today." There was no check-in box, no welcome packet, and no instructions on where to find our campsite information or access codes for the pool, bathhouse, or laundry facilities. There was a phone number posted for the manager on duty. We called multiple times, no answer. We left a message. I also sent a text. Not once did anyone return our call or respond to our text. After digging through our confirmation email, we eventually found our site number ourselves, but there were still no access codes for any of the amenities we paid to use. Our kids were excited for the pool, but we had no way to access it. The laundry room and bathhouse were also unavailable because we were never given the codes. Once we got set up, things only got worse. There was no water pressure. I couldn't wash dishes, the shower barely worked, and after checking everything on our camper, my husband determined the campground's water pressure was too low, even without our regulator. We essentially had unusable water service. Then there was our neighboring buddy site. While I have no issue with dogs, the amount of dog waste throughout their fenced area was unbelievable. The smell was overwhelming every time we stepped outside our camper. It was so bad we had to ask them to clean it up just so we could enjoy being outside. I waited until the following morning before posting this review because I wanted to give management an opportunity to return my call or text. They never did. This campground advertises amenities, but if you can't access them because no one provides the necessary information, that's false advertising. Customer service was nonexistent. Once you arrive, you're completely on your own. One more thing to be aware of, you cannot choose your campsite. They assign it for you. Every site has no trees, no grass, no shade, just rocks and gravel. We travel often and stay at campgrounds across the country. This was, without question, one of the worst check-in experiences and the poorest customer service we've encountered. I would not recommend staying here unless you're prepared to figure everything out on your own.

Omi

Me encanta!!!! I love it here . Great rv resort so peaceful and everyone is so nice. Staff is super helpful. The pool is so nice. Beautiful grill area. And fun playground for the kiddos . The only thing I didn't like was I couldnt do laundry with quarters. I needed an app for that. I didn't love that. Because I might be the only person in the world who doesn't love apps. But other than that I love this place we will definitely be back !

Itzel Cardoza

If you’re planning on staying full time here don’t. My lease is going up 170 dollars yet the office can’t tell me anything they added or any improvements that are worth 170 dollars. I am now going to be paying more than a year ago while I was month to month. When I asked why it’s going up so much they told me it was a “promotion” for the first year and that it should clearly state that in the contract as well as the amount that will go up and when I showed them the contract where it CLEARLY shows blank where they said an amount should be and also doesn’t state anything about a promotion nor do I recall them ever telling me it was a promotion when they called me telling me I could go on a lease to save money, they saw the contract and they didn’t give a crap so if they don’t care about a contract why do we have any at all. The laundry mat is disgusting. Every single machine covered in years of dirt and soap and half of the machines never work, the other amenities are also disgusting and can tell there is no cleaning done at all. The condition of the rv resort and my space is in the exact same condition as it was when we first got our lease. My husband has brought in 4+ people full time yet they don’t see that, they don’t care that we have brought them in money. They don’t see that they aren’t giving anything in return for those 170 dollars, if this is how they treat their loyal full timers then I highly suggest you go and look for another rv resort that is actually worth the 620 plus electric which in this az heat electric goes crazy high. Besides the spots being so cramped up this place is a dump and it always reeks of dog pee and poo. I can understand a 10-30$ increase but a 170 increase is absolutely unreasonable, that is just taking advantage of people.

Z H

The people and the facility are excellent, but I especially want to recognize Dodi, Ronnie, and the entire team at Leaf Verde. They are truly outstanding and incredibly helpful. From the moment you arrive, you can tell they genuinely care about the residents and creating a positive environment. The community atmosphere is welcoming, supportive, and well maintained, making it a great place for comfortable and peaceful living. The staff is attentive, responsive, and always willing to go the extra mile to assist whenever needed. Highly recommend Leaf Verde for anyone looking for a great community with a team that truly makes a difference.

Monica Cummings

People were nice. That's about all I can say for a positive. Many of the full time rigs were old and in disrepair (despite 10 year or newer policy)with lots of junk around them. Our spot for 4 nights was right next to one so we didn't spend any time outside. The gym smelled and the carpet was filthy. Definitely not the quality that we have come to expect from Sun Rezorts. Picture of our Motorhome next to the mess in the space next door.