Reviews
Lo Lo Mai Springs Resort
User Reviews
Melodie Scott
What a wonderful find this beautiful campsite is. Liz at the front desk was great as well as the 2 gentlemen who were also available and helpful . Liz went out of her way to get our cabin and rv site closer together. We are from Southern California and to find an rv park with mature trees everywhere, fishing, natural water ways, ( creeks and pond) lovely swimming pool and spa, play ground for the kids, endless areas to ride bikes, llama, miniature ponies, horses ( for your viewing pleasure), clean restrooms and showers, attentive staff who seem to love their jobs, a delightful cabin close to our rv site, fire pit, wood for sale, sense of incredible safety… is of unheard of. We will definitely be back!
Valerie Coon
The park will not allow guests to your campsite without paying an outrageous day use fee of $15 per person plus $5 per child plus $5 per pet plus taxes and additional fees. The park wasn’t full and not at peak use. The employee was rude. Will never stay there again or recommend to anyone else. Other RV parks allow limited guest use with no charge in the Sedona area. THE RESPONSE from the OWNER listed below it NOT CORRECT in anyway. We are seniors that RV a lot. The front office employee, woman, was very abusive to my husband upon our arrival. He went to the office to check in per her demand. He complied to giving her his credit card, not understanding there was nearly a $50 fee to visit with our friends for a couple of hours. We did not consume alcohol nor were we playing loud music to disrupt the peace of the few other guests. Clearly the park rules can be broken per their discretion. Something very weird is taking place at this RV park. Beware if you choose to stay here. I was very firm in my request to seek a refund as we were leaving immediately. We were there approximately 15 minutes. The owner went to my friends site at 8pm that same night and knocked on their door. The conversation was recorded because his first words was calling my friends a AH. Like I said something weird is happening in this park and it’s not by the guests.
Che Stedman
Let's start with the good first. Lo-Lo-Mai is 20 min from Sedona, located on a creek. It has mature shade trees and the RV spots are large enough for opposing slide outs. It has a true camping vibe with natural grass and a open feel. The BAD. We have some Travel Friends, who rented their RV spot in Sedona Springs RV. We couldn't get a spot there so we chose Lo-Lo-Mai. First: No music is allowed. No playing guitar and singing around the campfire. No outside tunes of any kind at all. Second: Our first night, we visited our friends at THEIR RV spot in town, as it was their turn to make dinner, then came back to our RV spot. The following evening, it was our turn to make dinner. Our friends came to OUR site, and before they got out of their car, an employee corraled our friend (a 67 year old man. We are not children) and hauled him to the office. They told him he needed to pay $15 per person, plus $5 for their dog, plus tax, for a total of $42 dollars. And they wanted CASH. He refused, offered a card, and they charged him an additional 3% fee. This is Lo-Lo-Mai's DAY USE FEE. He explained he was just coming for dinner, had his own RV and wouldn't be on site for more than a couple hours. No dice. As such, he came back to our site despondent. We went to the office, demanded his money back, packed up our groceries and drove back to THEIR site to make dinner. When we returned, we got a knock on our door at 7PM. The manager of Lo-Lo-Mai told us he wanted us to vacate the premises in the morning. He did refund the days we paid for that was unused, but I believe that was to avoid litigation. In short: You are NOT ALLOWED GUESTS. Period. Not for dinner, or smores, not for any amount of time. All people have to pay $15 PER PERSON. $5 FOR DOGS AND CHILDREN. This is NOT DISCLOSED on your rental agreement. It does say that additional day use charges may apply for guests.....but that is a duplicitous statement. In short: If you have zero intrest in commuting or making friends or hanging out at your site...DO NOT BOOK LO-LO-MAI. If you are simply traveling alone and need a place to stay, well, then it will probably work for you. As long as you don't hum to yourself while roasting your hotdogs.
Jo Town
Beautiful location if you want to visit Sedona and the surrounding area. The grounds and facilities were clean, offered laundry and a little store. For three people for three days with no pets the cost was $387.00/ 129.00 a night bit steep for RV camping, water and electric only. They do have a dump station on your way out.
Melissa Moise
Our campsite was right on the river, the sounds of the rippling water was so peaceful, as we sat by the fire each evening. The showers and bathrooms were well taken care of and the friendliness of the staff was top notch. We're planning a return visit. I can't think of any suggestions. THANK YOU for the hospitality!
ASU - Uriarte
This place is a wonderful place to visit @ least one or twice a year. The location is not to bad driving from Phoenix. It's cool and breezy in the summer. It very quite. RV, tents, rental cabins. The leaves on these trees look awesome, there always weaving all day long. As for the establishment, lots activities for everyone. There's a basketball court, swimming pool, horseshoe pits, laundry mat, little country store, hiking trails, picnic area and @ times there is water flowing down the greek. I recommend to anyone that likes camping and outdoors.
Adrian Lamy
I regret to say our experience at Lo Lo Mai Springs was deeply disappointing and felt financially predatory. I advise future guests to read the fine print very carefully. The primary issue is their unconventional and inflexible per-adult pricing model. Unlike any campground I've ever visited, they charge per person, per night, on top of the site fee. For our party, this added $100/night for a basic campsite. When half of our group decided to stay in a hotel instead, the campground refused to refund the extra $50 per night for the two adults who left, even though our physical footprint and use of the site did not change. Their justification was that we had booked a "larger site," but in reality, the site was quite small and they specifically highlighted the exact area we were confined to. We paid for four adults but only used the space for two, with no adjustment. Furthermore, their strict "no cancellation within 14 days" policy was applied punitively in this situation, preventing any fair accommodation for a change in our group size. The office attendant (owner?) had an attitude of “what are you gonna do? I have your money already” staring me in the eyes. Beyond the pricing issues, the amenities do not justify the cost. The restrooms and facilities are mediocre and dated. For the price we paid per night, expectations for quality and customer service were much higher. In summary, we felt nickel-and-dimed by an unfair pricing structure and treated without compassion or flexibility as customers. The value for money is extremely poor. We will not return and cannot recommend this campground.
Wes Ezzell
Very nice and relaxing RV park. The spots are all very spacious. Shower rooms and bathrooms and laundry rooms are very nice and clean. Staff was friendly and helpful. Bring all supplies the store on site is expensive but pay for convenience. Keep your trash cleaned up because skunks will come up and grab their dinner. They are not afraid of humans. 15-20 min drive into Sedona for all hiking trails. My family and I will 100% go back.
Jenn Niemeyer
Awesome camp area right on the creek! Tons of amenities, pretty sights and very kid/dog friendly. Really enjoyed our time, even though it was a very rainy weekend
Tamara Robbins
An absolute gem. Campsites are gorgeous and shaded. Lack of cell means kids are actually outdoors being active! So far, the best rv or tent campground I’ve experienced, with the exception of customer service, which feels exhausted and uninspired. For the price I think it’s reasonable to expect a smile here and there. More of a “host” presence would also be nice… there’s essentially no way to contact staff between 6:30 pm and 9 am. Skunks are in abundance- though they don’t bother anything unless it bothers them (dog owners, be vigilant!) 😉
Theresa Holbert
We love this place. Our second year in a row staying here in an rv site. We had 3 family trip with 3 separate families. So they kept us all together on 3 separate sites. You wont have service in the majority of the park and we love it so much. You can take a short stroll to the clubhouse for wifi if necessary. The creek is sooo much fun. Our entire party enjoyed it so much. The sites are really big, you are not on top of each other like most parks are, regardless of whether RV or camping. This will be our yearly trip location. Staff is awesome. Highly recommend. P.s. lots of crawdads, little fishes, birds, squirrels, ect. Only con is the extremely fine red sand (dirt) gets all over everything. Lol
Maggie Cruz
This was our first experience at this camping and RV destination. Initially, I reserved a campsite; however, after assessing the weather forecast, I opted to change our booking to a cabin. The reservation staff handled this modification without issue. Be sure to fully understand the cancelation policy. Numerous reviews about the nightmare. Upon arrival, there was a slight misunderstanding, but it was quickly resolved. The location is picturesque, featuring tall trees, a serene pond, and a running creek, along with amenities not typically found at other campgrounds, such as a swimming pool, laundry facilities, showers, and a playground for children. The creek was the highlight of our trip. However, let's not overlook the reality we faced: with the hefty price tag for this slice of paradise, a few upgrades wouldn't go amiss. Our cabin's air conditioner was so loud it sounded like a jet engine preparing for takeoff made family conversations feel like a yelling match. Small cabin had a flushable toilet, a definite plus. There are some spider webs in the cabin. I don't mind them, but they might freak someone else out! The cabin bed/mat's could use an upgrade. We just brought our air mats. They worked fine. The loft bed was comfortable according to my teen. So, the only WiFi was by the clubhouse, which I was totally fine with. Every now and then, I'd get a text coming through while inside the cabin. Very spotty. We brought our pups along and made sure they were on their best behavior since the rules said no warnings for noisy dogs--if they barked too much, guests would be asked to leave. Oddly alot of dogs in the park barked, which is ok in my book. There's also a cute little store on-site for all the essentials and some snacks! Great location, just about 30min to nearby Sedona, Cottonwood and 🍷 wineries. In summary, a beautiful escapade with a few quirks, just enough to keep us entertained and on our toes! I've read multiple reviews of the staff. We're fortunate not to have a bad experience.
Brianna Lark
The amenities are nice our kids liked the playground, and the pool was nice to have when it was hot in the afternoon. The pool was absolutely filthy but wasn’t our biggest concern. Staff was friendly to us but didn’t really seem to want to take steps to check on their guests like I see at other campgrounds. The location is decent being close to wineries nearby and Sedona for hiking and such. Other than that it was the single worst camping experience of my life As a seasoned camper… the site they had us at was infested with BITING horseflies… I’m talking like in the hundreds. We kept everything in our cars didn’t leave things out and tried to keep things as clean as we could but they still came in hoards. They were biting our kids and swarming us to a point we went in to ask if we could move up a bit to another campsite to just eat at least, which helped a little but was still pretty aggressive. And look I get it there are bugs in the great outdoors I’ve never had a problem with that but this was not ok cause they seemed aware of it and didn’t take steps to accommodate other groups they wanted to place in those sites. we asked around other sites turns out just the sites on the side we were on aka sites on the water by the j5 side are INFESTED but all the ones on the upper portion of the campgrounds don’t have that problem I assume it’s mostly due to the creek having water that’s running more over there versus being less stagnant. My problem is they are putting people in sites they are very aware of a problem. We overheard staff talking about swarms even. If the flies get like this during specific parts of the season they should warn their guests and make other arrangements. My kids and I are covered in huge painful welts that are bursting caused by the biting flies. The site we had also had a million ant holes but we just avoided those. For the price they expect you to pay for this campground I’d have thought they would take guest concerns on his more seriously. If u have kids just choose a different campsite the amenities are not worth it. We had an option to escape in the listed clubhouse that would have been nice too but it still says “closed” stating cause of covid on it… had I not been responsible for organizing my larger group to be there I would have left on day one… we probably spent another $60 just on fly traps from their general store (which they charge $7.99 each) Sedona and northern Arizona has a bunch of great campsites this is not one of them. Avoid at all costs.
Jason Dosch
Booked this last Memorial Day weekend at Lolomai, which was an overall good experience, but we did have a disagreement with the resort upon arrival. Lolomai camping/RV spots are either groomed grass close to the central campground pool/hot tub/ wifi etc or on down the lane in the dirt with dilapidated bathrooms and dusty roads. Having been to lolomai twice before (first time in the grass, second time in the dirt) we specifically asked this time around for a grass spot. When checking in, we're told us and our other family group were down the lane after being assured we would be in the grass. Spots 48/49 and it was pure talcom powder fine dust that coated everything. 120v outlets didn't work, water leaked, but we still made the best of it for the kids. Lesson learned that it's imperative to call repeatedly to ensure your desired place in the campground. A bit disappointed but overall would go back.
Lindsey Bernick
Lo-Lo-Mai is such a beautiful camp ground. Being right along the swimmable creek is the best part. The pool and restrooms are well maintained, and there is plenty for the kids to do. The staff are friendly and helpful too.