Los Angeles RV Resort (formerly KOA)

Beth Cooper

This campground is paradise!!! Perfect for doggos my two goldens loved it here. There’s Plenty of trail action and the park is nice and peaceful ☺️ front desk girls Ashton and Charley were so sweet and helpful. Me & the grandkids will be back soon

Mark Lehane

Loved the music festival a few weeks back! Great vibes and great food. Your Front desk girls were angels and went above and beyond we will be back thank you!

Drew Watson

Very Beautiful park. It was so peaceful me & wife plus kids stayed here few weeks back. No complaints staff is friendly. Kids loved the bench swing

Shay

This business required an 1,000 deposit for monthly stays. We stayed from May 5-September. When we departed it was close to the end of the month, they stated they had to wait to refund our deposit until after the 1st. Their reasoning was the electric bill was due and they would take that from the deposit . I agreed. We left 4 days early and also had a refund of $326 as well. Once the electricity was read , the bill was $300. Leaving a remaining balance of $26. So they stated they would refund the amount of 1,026 +$50 for a gate opener that was returned . October 1 I talked to the employee, she stated that refund of 1,076 would be processed and returned in 10-14 business days . I contacted the resort again on 10/10 they stated to give it till Monday and it should be refunded . I gave it until Tuesday, 10/14 with nothing refunded . I called the resort Wednesday 10/15 they stated they could process it quicker in person if I would come by. I arrived within the hour to get my refund in person returned to my bank account . They stated it would be refunded in 3-5 hours. After 24 hours there was no refund. I called back on 10/16 and they previous employee was off and the other employee stated that it could take up to 7-10 MORE business days. I stated that I was told it was supposed to be there within the 3-4 hours and it was more than 24. She suggested I call my bank. I called my bank and they cannot see anything pending on this refund. My bank told me it could take another 7-10 days before it is refunded . This resort also stole $500 plus several packages from me with no apology or remorse with no solution. This business has bad ethics and does not treat their customers and residents ethically. They state that the owner has had multiple personal issues, that is not my problem. The cops are constantly going there for theft, robbery etc, I would not recommend this resort to anyone.

Sam Thompson

I arrived after 8pm for a quick 12 hour overnight. The owners were there & wrote down my credit card information, assigned me a spot (I did not get to choose the spot) & told me to meet them at 8am when the store opens to process my payment. Store was not open @ 8am despite the sign & owners stating it would be open. I had to leave by 8, but I stayed until 8:40am hoping to complete my payment. No one showed up so I left a voice message for the owner to call me. Ashton (employee) called me, & I authorized the $75 payment over the phone. To my surprise, the next day I noticed an unauthorized additional (separate) charge on my credit card of $45. They kept my card # & charged additional funds without my authorization!!! Subsequently I had 4 other random high dollar charges to online stores. Luckily my American Express stopped the charges as FRAUD!!!!!!! The $45 was also verified as unauthorized & stopped by AMX. Other than FRAUD, the grounds & facilities are dirty, unkept & has electrical problems. There’s a train that ran multiple times through the night which kept waking me up. There is NO CELL SIGNAL at this site! They have WiFi, which worked for me but the owner warned me “it might not work”. Needless to say, do not stay here! I’d rather stay at a WalMart parking lot. ***ETA reply to your reply. LA RV Resort: Several false statements you made below! The OWNERS were the people who checked me in! You know that. Red flag was that the owners (drive a BMW) were talking to a Sherriff/police officer when I pulled in. The credit card company has completed their investigation & closed it as I stated above. The charges were reversed & you were not paid more than $75. To be clear, fact is I spoke w Ashton & Charlotte in the morning who I gave authorization to charge $75 for the spot. The additional $45 was NOT authorized by me & run through sometime after I got off the phone—proven by CC company AND you admitted in writing below you charged it AFTER the phone call! lol. Only way you could have done that is if you wrote down all my cc information & kept it! Which explains the hundred of dollars of fraud charges in the days following. I called as soon as I saw the unauthorized $45, & Ashton told me that shouldn’t have happened & she’d talk to the owner & call me back. She never called me back. I did speak w the security guard that night, but only because he stopped by to make sure my electricity was working because there was a power issue w your bathroom facilities. Security guard didn’t say anything about RV spot fees—just told me to talk to the “girls in the morning”. You just made things a whole lot worse—outright lying! Lol. UNBELIEVABLE!!!!