Los Angeles RV Resort (formerly KOA)

Cindy Rodriguez

I had a very disappointing experience at LA RV Resort. The employees had bad attitudes and constantly wanted to argue about prices even though we had already paid. They even started charging us for random things, which was never clearly explained beforehand. The campground itself was not well maintained. There was barely any grass, and the restrooms were dirty and did not seem to be cleaned regularly. One of the most frustrating parts was that the pool did not open at the time it was supposed to, which disappointed many guests.

Theresa H

I'm writing this review because I know management reads them. I've only lived here for a few months. the one thing that convinced me to stay was Ashton. She helped us get settled into a cabin, made sure we felt safe and secure, and continued checking on us long after we arrived. As I looked around the property, I noticed some areas that were dirty and others that needed repairs. When I mentioned it to her, she smiled and said something I'll never forget: "It will get better. Our manager is working hard to clean things up. This camp will change your life the way it changed mine." Since then, anytime I've called or texted her—even on her days off—she has always responded, answered my questions, or found a solution right away. That level of dedication is rare. Paying $1,600 a month for a spot here is expensive, but the customer service is what keeps me here. Ashton genuinely cares about the residents and goes above and beyond every single day. If she ever leaves, I know I won't be the only one considering leaving as well. Many of us stay because of the way she treats people. She is the heart of this campground and a big reason why loyal customers continue to come back. I also want to address the review below because, as someone who was there, I am genuinely shocked by what I read. That is not how the situation played out at all. What saddened many of us residents was watching a group of customers treated the staff so poorly. The employees here work hard, remain professional, and do their best to help everyone, even when they are being disrespected. There were many witnesses present, and what was described in that review does not reflect what actually happened. The staff members here deserve respect for the work they do. Seeing them attacked for simply enforcing rules and trying to do their jobs was disappointing and unfair. The reason so many of us continue to stay here is because of employees like Ashton, Marilyn, Elias and the rest of the team, who continue showing kindness and professionalism even in difficult situations. My advice to future customers: …the only thing free in life is oxygen! Please don’t disrespect the staff because they’re enforcing rules! I’m giving it a 3 stars overall because the campground needs work. Customer service is what is keeping it alive right now

Daniel Rayne

PCT hiker who stopped through. Nice place. Pool was a nice place to chill. People were very friendly. Camping is loud a night between trains and road, but take it or leave it. Worth stopping if your feet are tired

Jay Jump

I am a PCT Hiker just finishing a 14 mile day. It was hot and I exhausted. The staff let me sit in a nice cool room next door to the store and cool down. They went out of their way to show me where the bathrooms were and one staff member even gave me his employee discount when I was buying a bag of chips. All of this before I even agreed to stay for the evening! They made me feel welcome and I was grateful. Five stars.

Mary Caroline McCormack

This place was amazing! The customer service was so great, and everyone was so sweet and welcoming to us as PCT hikers. The staff were very helpful and accommodating. Marilyn was so friendly in pointing out the hiker box, and Matthew had such great energy and made the vibe so fun. Louis was also so helpful. Overall, I highly recommend stopping here as a hiker!