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Reviews

Los Angeles RV Resort (formerly KOA)


Cindy Rodriguez

June 20, 2026

I had a very disappointing experience at LA RV Resort. The employees had bad attitudes and constantly wanted to argue about prices even though we had already paid. They even started charging us for random things, which was never clearly explained beforehand. The campground itself was not well maintained. There was barely any grass, and the restrooms were dirty and did not seem to be cleaned regularly. One of the most frustrating parts was that the pool did not open at the time it was supposed to, which disappointed many guests.

Theresa H

June 18, 2026

I'm writing this review because I know management reads them. I've only lived here for a few months. the one thing that convinced me to stay was Ashton. She helped us get settled into a cabin, made sure we felt safe and secure, and continued checking on us long after we arrived. As I looked around the property, I noticed some areas that were dirty and others that needed repairs. When I mentioned it to her, she smiled and said something I'll never forget: "It will get better. Our manager is working hard to clean things up. This camp will change your life the way it changed mine." Since then, anytime I've called or texted her—even on her days off—she has always responded, answered my questions, or found a solution right away. That level of dedication is rare. Paying $1,600 a month for a spot here is expensive, but the customer service is what keeps me here. Ashton genuinely cares about the residents and goes above and beyond every single day. If she ever leaves, I know I won't be the only one considering leaving as well. Many of us stay because of the way she treats people. She is the heart of this campground and a big reason why loyal customers continue to come back. I also want to address the review below because, as someone who was there, I am genuinely shocked by what I read. That is not how the situation played out at all. What saddened many of us residents was watching a group of customers treated the staff so poorly. The employees here work hard, remain professional, and do their best to help everyone, even when they are being disrespected. There were many witnesses present, and what was described in that review does not reflect what actually happened. The staff members here deserve respect for the work they do. Seeing them attacked for simply enforcing rules and trying to do their jobs was disappointing and unfair. The reason so many of us continue to stay here is because of employees like Ashton, Marilyn, Elias and the rest of the team, who continue showing kindness and professionalism even in difficult situations. My advice to future customers: …the only thing free in life is oxygen! Please don’t disrespect the staff because they’re enforcing rules! I’m giving it a 3 stars overall because the campground needs work. Customer service is what is keeping it alive right now

Daniel Rayne

May 22, 2026

PCT hiker who stopped through. Nice place. Pool was a nice place to chill. People were very friendly. Camping is loud a night between trains and road, but take it or leave it. Worth stopping if your feet are tired

Jay Jump

April 30, 2026

I am a PCT Hiker just finishing a 14 mile day. It was hot and I exhausted. The staff let me sit in a nice cool room next door to the store and cool down. They went out of their way to show me where the bathrooms were and one staff member even gave me his employee discount when I was buying a bag of chips. All of this before I even agreed to stay for the evening! They made me feel welcome and I was grateful. Five stars.

Mary Caroline McCormack

April 25, 2026

This place was amazing! The customer service was so great, and everyone was so sweet and welcoming to us as PCT hikers. The staff were very helpful and accommodating. Marilyn was so friendly in pointing out the hiker box, and Matthew had such great energy and made the vibe so fun. Louis was also so helpful. Overall, I highly recommend stopping here as a hiker!

Gos Hikes

April 23, 2026

After hiking about 38 km (around 24 miles) on the PCT and not having washed for days, you honestly don’t care what a campground looks like anymore. What matters is how you’re treated—and that’s where this place really delivers. I was warmly welcomed, given towels and soap, and finally enjoyed a proper hot shower in a clean bathroom. The Wi-Fi works perfectly, and I didn’t run into any issues during my stay. Yes, the place looks a bit dated, and the pool is currently empty—but there’s probably a reason for that. Negative reviews and heavy reliance on Google ratings don’t always tell the full story. A bit more positivity could really help this campground get back on its feet. For me, after a long and exhausting day in the mountains, this place had everything I needed. I felt taken care of—and that’s why it’s an easy five stars from me.

Bruce Bernard

April 18, 2026

I used to come here about one week out of every month through Thousand Trails. I had taken a break for a while because, honestly, the park had gone downhill back then there were issues with people hanging around and some uncomfortable experiences at the front office. But I decided to give it another shot in 2024, and at first, I was really glad I did. Check-in was always smooth, and the front desk staff made a huge difference. Ashton or Charlotte made everything easy they would even pre-book my spot, which you just don’t see often. What a difference from Thousand Trails. It felt like the staff genuinely cared, and that kept me coming back. I even found myself stopping by occasionally just to grab a soda on my way home from work because I liked the place that much. Over time, I started coming regularly again and even upgraded to a pull-through site. It cost a bit more, but I didn’t mind because the service and atmosphere made it worth it. Unfortunately, around December, things started to change. The park wasn’t being maintained the same way there was trash around the grounds and even on the sites. I’d mention it, and I did see Ashton and maintenance guy Alias trying to keep up, but it felt like too much was slipping. The gate also became unreliable, which is a serious concern when it can damage your rig or vehicle. Cost my friend Thousands to fix his rig. On top of that, the charm the place used to have just isn’t there anymore. It used to feel welcoming and personal, but now it comes off more like a corporate wannabe mess like it lost what made it special in the first place. The last time I came, in January, I couldn’t bring myself to stay. The condition of the park had gotten worse, and even for just one week, it didn’t feel worth it. I had considered coming back again instead of spending my usual $560 elsewhere, but after hearing from others at Thousand Trails that the water system hadn’t been working properly for over a week, that was the final straw. That’s not just inconvenient it’s a health issue!!!!! THINK about your customers!! I’ve spent a lot of money staying here over the past couple of years, but I can’t justify coming back under these conditions. I really hope things turn around, but for now, I won’t be returning.

Samantha Adler

April 05, 2026

My family and I stayed here last summer. What a beautiful location. The staff here is nice. The bathrooms are nice. The market is very well stocked. There is a lovely park with a nice gazebo. Washer and dryer that work. Nice hiking trails nearby. A very nice place.

John John

December 09, 2025

Really enjoyed our stay here. The campground is clean, quiet, and well taken care of. The staff was super friendly and made everything easy from check-in to checkout. It felt safe and relaxing the whole time. I’d definitely come back and recommend it to anyone looking for a nice place to stay.

Beth Cooper

November 04, 2025

This campground is paradise!!! Perfect for doggos my two goldens loved it here. There’s Plenty of trail action and the park is nice and peaceful ☺️ front desk girls Ashton and Charley were so sweet and helpful. Me & the grandkids will be back soon

Mark Lehane

November 04, 2025

Loved the music festival a few weeks back! Great vibes and great food. Your Front desk girls were angels and went above and beyond we will be back thank you!

Drew Watson

November 04, 2025

Very Beautiful park. It was so peaceful me & wife plus kids stayed here few weeks back. No complaints staff is friendly. Kids loved the bench swing

Shay

October 16, 2025

This business required an 1,000 deposit for monthly stays. We stayed from May 5-September. When we departed it was close to the end of the month, they stated they had to wait to refund our deposit until after the 1st. Their reasoning was the electric bill was due and they would take that from the deposit . I agreed. We left 4 days early and also had a refund of $326 as well. Once the electricity was read , the bill was $300. Leaving a remaining balance of $26. So they stated they would refund the amount of 1,026 +$50 for a gate opener that was returned . October 1 I talked to the employee, she stated that refund of 1,076 would be processed and returned in 10-14 business days . I contacted the resort again on 10/10 they stated to give it till Monday and it should be refunded . I gave it until Tuesday, 10/14 with nothing refunded . I called the resort Wednesday 10/15 they stated they could process it quicker in person if I would come by. I arrived within the hour to get my refund in person returned to my bank account . They stated it would be refunded in 3-5 hours. After 24 hours there was no refund. I called back on 10/16 and they previous employee was off and the other employee stated that it could take up to 7-10 MORE business days. I stated that I was told it was supposed to be there within the 3-4 hours and it was more than 24. She suggested I call my bank. I called my bank and they cannot see anything pending on this refund. My bank told me it could take another 7-10 days before it is refunded . This resort also stole $500 plus several packages from me with no apology or remorse with no solution. This business has bad ethics and does not treat their customers and residents ethically. They state that the owner has had multiple personal issues, that is not my problem. The cops are constantly going there for theft, robbery etc, I would not recommend this resort to anyone.

Sam Thompson

August 18, 2025

I arrived after 8pm for a quick 12 hour overnight. The owners were there & wrote down my credit card information, assigned me a spot (I did not get to choose the spot) & told me to meet them at 8am when the store opens to process my payment. Store was not open @ 8am despite the sign & owners stating it would be open. I had to leave by 8, but I stayed until 8:40am hoping to complete my payment. No one showed up so I left a voice message for the owner to call me. Ashton (employee) called me, & I authorized the $75 payment over the phone. To my surprise, the next day I noticed an unauthorized additional (separate) charge on my credit card of $45. They kept my card # & charged additional funds without my authorization!!! Subsequently I had 4 other random high dollar charges to online stores. Luckily my American Express stopped the charges as FRAUD!!!!!!! The $45 was also verified as unauthorized & stopped by AMX. Other than FRAUD, the grounds & facilities are dirty, unkept & has electrical problems. There’s a train that ran multiple times through the night which kept waking me up. There is NO CELL SIGNAL at this site! They have WiFi, which worked for me but the owner warned me “it might not work”. Needless to say, do not stay here! I’d rather stay at a WalMart parking lot. ***ETA reply to your reply. LA RV Resort: Several false statements you made below! The OWNERS were the people who checked me in! You know that. Red flag was that the owners (drive a BMW) were talking to a Sherriff/police officer when I pulled in. The credit card company has completed their investigation & closed it as I stated above. The charges were reversed & you were not paid more than $75. To be clear, fact is I spoke w Ashton & Charlotte in the morning who I gave authorization to charge $75 for the spot. The additional $45 was NOT authorized by me & run through sometime after I got off the phone—proven by CC company AND you admitted in writing below you charged it AFTER the phone call! lol. Only way you could have done that is if you wrote down all my cc information & kept it! Which explains the hundred of dollars of fraud charges in the days following. I called as soon as I saw the unauthorized $45, & Ashton told me that shouldn’t have happened & she’d talk to the owner & call me back. She never called me back. I did speak w the security guard that night, but only because he stopped by to make sure my electricity was working because there was a power issue w your bathroom facilities. Security guard didn’t say anything about RV spot fees—just told me to talk to the “girls in the morning”. You just made things a whole lot worse—outright lying! Lol. UNBELIEVABLE!!!!

Michael Cousin

July 14, 2025

Cost was $120. For one night. No cell svc. Their WiFi would not connect. Flies were terrible. Ants were terrible. Dogs barking was my only enjoyment. As a working general contractor this place would be impossible to manage your work from. Oh and the place needs to complete what ever maintenance they are doing. Looks like a war zone.