Mount Shasta City KOA Holiday

Danielle Snitzer

Avoid this place if you like being treated with basic respect! Giving 2 stars instead of negative stars for the mountain and location. I booked one of the cabins through Airbnb because it advertised Wi-Fi, as I work remotely. When I arrived, I was told there was no Wi-Fi in the cabin and that it was only available in the office. Since I needed a private, reliable internet connection for work, I explained the situation to the front desk. Instead of trying to help, the staff member was exceptionally rude and dismissive. He told me, “I don’t know who told you that,” refused to even look at the listing when I offered to show him that Wi-Fi was advertised saying he “really doesn’t care,”and rolled his eyes. I’ve been on the road for 6 months and have stayed at dozens of hotels, Airbnbs, and campgrounds, and this was by far the worst customer service I’ve received. Also worth noting the price of the cabins are the same as many local hotels (that do have WiFi, AC, and private bathrooms…)

Jim Roberts

This is a pretty good campground, clean and in a nice location. There are really nice wooded campsites, but mostly for rent camping. RV camping is mostly parking lot style with some trees and grass. This was a one night gig for us evening worked out great. For longer stays, there is a great little town and of recreation nearby.

Jason Alter

The location is stunning: Mount Shasta is beautiful and the staff were great. But 2 things kept it from getting a five star review. (1). Our water pressure (measured psi with my gauge) was really poor and it was weak coming out in the rv faucets. I did ask a maintenance person to check it and he did but his assessment was not using any measurement of the pressure- it was simply looking at the water coming out of the campsite spigot: he said it was fine. Fast forward to the next night stay at a different park and the water pressure was awesome both in PSI and from the faucets.(2) really loud trains pass by the camp and lean on their horns- throughout the night- bring your ear plugs or be a very sound sleeper.

Lewis Fogel

After more than six years as KOA members and countless nights spent at KOA campgrounds across the country with our Airstream, I never imagined I would be writing a review like this. The Mount Shasta City KOA gave us the single worst experience we have ever had at any KOA — or any campground, for that matter. When we arrived and set up our site, we plugged in our Hughes Autoformer Power Watchdog surge protector at the pedestal before connecting to shore power. This is not optional equipment for us — it is a safety device we rely on to protect our refrigerator, air conditioners, and sensitive electronics from damaging voltage irregularities. Within seconds of plugging in, it tripped and threw a “line two voltage error” code, indicating the incoming voltage had dropped below 104V. That is not a marginal reading. It is a level that can silently damage or destroy expensive RV appliances over time. We went to the office to report the problem. To their credit, they sent a staff member promptly. He acknowledged the campground was experiencing “many issues with their electrical grid” and attempted to reset the panel. It did not resolve the problem. We returned to the office and offered a reasonable compromise: allow us to boondock — no electricity, water, or sewer — so we could still occupy our reserved site without drawing power. That request was denied. The technician was sent back a second time. His suggestion was that we simply not use our surge protector. We declined. Bypassing a safety device to accommodate a campground’s faulty infrastructure is not a compromise — it is an invitation to equipment damage worth thousands of dollars. Shortly after, the manager visited our site. We offered to boondock again. She refused, stating they had “no way of knowing” whether we would actually use services. Then she called my wife and delivered an ultimatum: leave immediately, or she would call the police to have us evicted. No refund was offered. No apology was given. We were left with no reservation and no nearby alternatives, and spent over two hours driving to find a place to stay that night. We are seriously reconsidering our KOA membership after this experience, and we will be sharing what happened with the broader camping community. To any RV owner — particularly those traveling with surge protectors, power monitors, or any equipment designed to guard against electrical faults: be warned. If this campground’s electrical grid cannot meet basic voltage standards, and if management’s response to that failure is to demand you remove your safety equipment or face eviction, you are better off driving past. Protecting your rig is not negotiable, and no campground should ever ask you to choose between your equipment and your site.

Katie Robb

I really enjoyed this KOA. Smaller than the others, which is nice. Most of the spots are shaded which is also really nice. They even have liquor for sale. Awesome tent camping spots. The layout of where they put the electric, water, & sewer is a little strange. But you can manage. I think they need another dumpster, it fills fast. Wonderful location. Friendly staff.