Palm Springs RV Resort

Marie Rodriguez

Our very first stay with Thousand Trails ended with our membership being permanently cancelled after only 5 days into a 7-day stay. Buyer beware. We purchased our membership in full after buying property in Oregon and planned to use Thousand Trails while traveling and building on our land. Since many locations allow tent camping, we thought it would be a good fit for our family. During our stay, we received a few general text reminders about campsite upkeep and pet cleanup that appeared to go out to multiple campers. We were never personally approached, given a written violation, or told our membership was at risk. Then suddenly we were asked to leave, followed by an email stating our membership had been permanently terminated across the entire system. What made this especially frustrating was that our campsite was placed behind the cabins where groups were drinking and being loud at night, which caused our dogs to bark at times. There was also a “Meet the Manager” event during our stay that we attended, and management had every opportunity to discuss concerns with us directly, but nothing was ever brought to our attention. Instead of communication or a warning, we were simply removed and then ignored when we tried reaching out to membership services afterward. We have sent multiple emails asking for clarification and reconsideration and have received no response. The campground itself felt outdated, with crab grass throughout the grounds, complaints from long-time members during the manager meeting, and concerns raised about maintenance and lack of community activities. Many members there seemed frustrated with management and upper management policies. I understand campgrounds have rules, and I respect that. But permanently cancelling a fully paid membership after a family’s first stay without clear communication or an opportunity to correct issues felt unfair and extreme.

Cindy McKinley

I found this RV park to be poorly maintained and very noisy because of the location right by the highway .Two main bathrooms/laundry rooms and one remained closed for maintence a full week and wasnt open yet when I left. Ranger station does not answer calls and you cant leave a message ..so I called the office to say I was gonna check out late because I got stranded without my RV key ...she said ok this time but we only take medical emergencies as an excuse normally ...got a $30 late fee deducted from my bank acct regardless ...yet the park was very empty ..I dont get it ..I definitely think they could do better super disappointing

TruckerGitty

People here are so helpful. Lots of activities. Pool and hot tub is always clean. Bathrooms, shower and laundry rooms are always well maintained. Clubhouse is busy daily. The pool is heated and they have water aerobics and yoga. And water volleyball games. And the hot tub is so nice. They have food trucks come in for subs and pizza. And they have coffee and hot chocolate in the morning. They have a movie day with popcorn. Saturday mornings they do cartoons for the kids. There is a fire pit you can sit the side of the pool at in chairs. They have lots of tables and chairs and lounge chairs for taking and relaxing. There's cabanas it you want shade. Sometimes they have ice cream socials and potato bars. Even had a chili cook off. Pool tables and card tables with things going on all day. Oh they have all kinds of board games also. Very busy place! If your bored, it's your fault!

David Haney

Fabulous campground, plenty of hookup sites, great people, pool & spa super clean, a few palm trees fell or cut down and new ones installed to keep the park as a legal date farm. Definitely one of the better Thousand Trails Resort parks to enjoy.

Shelly Kissinger

If you could give half scores I would say 3.5. The pool area is nice, and the bathroom and showers were as well. The actual campsites need some work. We saw several that said "no power" and it looked like the sites used have grass our site as well as many others had weeds. Most of the weeds were a foot tall. We saw grounds crews in the park but they did not make it our section. They do keep the grounds near the entrance nice. Also the park is near the highway so it can be a little noisy at times. I think the online pictures of the park are not current.